Avaya 1110 Fundamentals page 588

IP Phone diagnostic utilities
Using Network Diagnostic Tools
1. Tap the Tools icon.
2. Tap the Local Diagnostics menu entry.
3. Tap the Network Diagnostic Tools soft key.
4. Scroll down through the IP addresses and tap an address.
5. The number of repetitions of the Ping command are shown in the top bar of the
6. The number of hops for the Tracert command are shown in the top bar of the
7. Tap the Ping soft key to have the telephone attempt to access the IP address up to
8. To stop the ping before completing, tap the Stop soft key.
9. Tap the Tracert soft key to request the IP Phone to trace the route to the entered
588 IP Deskphones Fundamentals
The screen displays Ping, Tracert, and EXIT soft keys, presents a pull-down list
for IP addresses, and displays the Ping and Hop parameters.
screen. The default is 4.
To change the number of repetitions, tap on the number and enter a new value using
the USB keyboard, dial pad, or pop-up keyboard.
screen. The default is 30.
To change the number of hops, tap on the number and enter a new value using the
USB keyboard, dial pad, or pop-up keyboard.
the number of times shown on the top of the screen.
The IP Phone displays the following
Pinging x.x.x.x with 64 bytes (where x.x.x.x is the IP address chosen in
step 4)
The Exit soft key changes to Stop and the other soft keys become blank.
The IP Phone attempts to contact (ping) the address the number of configured
times, displaying the results of each attempt.
The Stop key becomes the Exit soft key. The results of ping are displayed as follows
• Packets transmitted ( Tx )
• Packets received ( Rx )
• Packets lost ( Lost )
• Minimum round trip time ( Min )
• Maximum round trip time ( Max )
• Average round trip time ( Avg )
IP address, up to MaxHop nodes.
The IP Phone displays the following
Comments? infodev@avaya.com
February 2013