Avaya 1110 Fundamentals page 266

Avaya 1150E IP Deskphone
Key
Copy
Quit/Stop
Directory
Mute
Volume control keys
Supervisor Talk/
Listen key
In-Calls key
Agent default configuration
Table 45: Avaya 1150E IP Deskphone keys and functions for default Agent key
configuration
Agent key configuration. You can configure these keys for different functions.
Table 45: Avaya 1150E IP Deskphone keys and functions for default Agent key
configuration
Activity key
266 IP Deskphones Fundamentals
Press the Copy Key to copy entries to your Personal Directory from
other lists, such as the Caller List, Redial List and Corporate
Directory.
Press the Quit/Stop key to end an active application.
Pressing the Quit/Stop key does not affect the status of the calls
currently on your IP Phone.
Press the Directory key to access Directory services including
Corporate Directory, Personal Directory, Caller's Log, and Redial.
Press the Mute key to listen to the receiving party without
transmitting. Press the Mute key again to return to a two-way
conversation.
The Mute key applies to Headset microphones. The Mute LED
flashes when the Mute option is in use.
Use the Volume control keys to adjust the volume of the headset,
ringer, and alerter/pager.
Press the volume key with the plus sign icon to increase volume;
press the volume key with the minus sign icon to decrease
volume.
For Supervisor use. Press the Supervisor Talk/Listen key to
participate in an active conversation. The LED lights to indicate talk/
listen mode is on. If the LED is off, the Supervisor can only listen to
an active conversation.
A headset must be connected to the Supervisor port on the Avaya
1150E IP Deskphone to use this feature.
Press the In-Calls key to answer incoming calls. This mirrors the key
function and state of the Primary DN key. The In-Calls LED lights
when the In-Calls key is in use.
on page 266 shows Avaya 1150E IP Deskphone keys and functions for default
Key
Press the Activity key and enter the appropriate activity code to
record the activity the agent is performing. This key is reserved
for future implementation.
Comments? infodev@avaya.com
Function
Function
February 2013