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6 Problem Solving
Fault Clearance Procedure
If a fault or problem occurs, there are several ways in which you can identify the type
of fault. Once a fault or problem is identified, establish the probable cause, and then
apply the appropriate solution.
If a fault occurs, first refer to the screen messages and animated graphics and clear
the fault in the order specified.
If the problem is not solved by following the screen messages and graphics, contact
the System Administrator for assistance.
Alternatively, contact the System Administrator for assistance.
In some cases, it may be necessary to switch the machine off and then on. Refer to
"Power Source" (P.23).
Note
If the problem persists, or a message indicates that you should call for service,
contact your Fuji Xerox Customer Support Center.
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• Failure to leave at least 3 seconds between a power off and a power on can result in
damage to the additional hard disk of the machine.
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