Configure The Call Logs - Polycom CX5500 Administrator's Manual

Polycom CX5500 Unified Conference Station Administrator's Guide
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Set the Time and Date Display
as when the phone is idle and during a call.
●
Set a Graphic Display Background
background.
This section also shows you how to make configuration changes for the following basic call management
features:
●
Enable Automatic Off-Hook Call Placement
placement feature for each registration.
●
Configure Call Hold
such as making or receiving another call.
●
Use Call Transfer
●
Create Local and Centralized Conferences
centralized conferences using conference bridge numbers. The advanced aspects of conferencing,
like managing parties, are part of the Productivity Suite.
●
Enable Conference Management
obtain information about participants.
●
Configure Call Forwarding
destination.
●
Configure Lync Call Forwarding
registered with Microsoft Lync Server.
●
Configure Directed Call Pick-Up
another phone by dialing the extension of the other phone. Calls to another phone within a pre-
defined group can be picked up without dialing the extension of the other phone.
●
Configure Call Park and Retrieve
can be retrieved by any phone.
●
Enable Last Call Return

Configure the Call Logs

The phone records and maintains phone events to a call log, also known as a call list. These call logs
contain call information such as remote party identification, time and date of the call, and call duration.
The log is stored as a file in XML format named <MACaddress>-calls.xml to your provisioning server. If
you want to route the call logs to another server, use the CALL_LISTS_DIRECTORY field in the master
configuration file. You can use the call logs to redial previous outgoing calls, return incoming calls, and
save contact information from call log entries to the contact directory. All call logs are enabled by default.
See the table Configure the Call Logs
The phones automatically maintain the call logs in three separate call lists: Missed Calls, Received Calls,
and Placed Calls. Each of these call lists can be cleared manually by individual phone users. You can
delete individual records or all records in a group (for example, all missed calls). You can also sort the
records or filter them by line registration.
Polycom, Inc.
Time and date can be displayed in certain operating modes such
Enables you to display a picture or graphic on the screen's
Pauses activity on one call so that you can use the phone for another task,
Transfers a call in progress to some other destination.
Add, hold, mute, and remove conference participants, and
Provides a flexible call forwarding feature to forward calls to another
Provides a flexible call forwarding feature for CX5500 systems
and Enable Group Call Pickup
Park an active call—puts it on hold to a specific location, so it
Automatically redials the number of the last received call.
for instructions on how to enable or disable the call logs.
Supports an optional automatic off-hook call
You can host or join local conferences or create
Enables you to pick up calls to
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