Status Menu - Polycom CX5500 Administrator's Manual

Polycom CX5500 Unified Conference Station Administrator's Guide
Event Code Description
31xxx Server Certificate failure
Certificate presented by the server is considered invalid.
"xxx" can take the following values:
•
009 - Certificate not yet Valid
•
010 - Certificate Expired
•
011 - Certificate Revocation List
(CRL) not yet Valid
•
012 - CRL Expired
4xxx Other TLS failures
This is due to TLS failure other than certification related
errors. The reason code (the TLS alert message code)
is represented by "xxx". For example, if the protocol
version presented by the server is not supported by the
phone, then xxx will be 70, and the EAP error code will
be 4070.
Network link is down
Link failures are indicated with the message 'Network link is down'. This message displays on the screen
whenever the phone is not in the menu system and persists until the link problem is resolved. Call related
functions and the soft keys and line keys are disabled when the network is down; however the menu
works.

Status Menu

Debugging of a single phone may be possible by examining the phone's status menu. Tap Settings >
Status to view the Status menu. Tap one of the Status menu items to view that item. Each of the menu
items is explained next.
Under the Platform menu, you can get details on the phone's serial number or MAC address, the current
IP address, the application version, the name of the configuration files in use, and the address of the
provisioning server.
In the Network menu, you can find information about the TCP/IP Setting, Ethernet port speed,
connectivity status of the PC port (if it exists), and statistics on packets sent and received since last boot.
You can also find out the last time the phone rebooted. The Call Statistics screen shows packets sent
and received on the last call.
The Lines menu shows you details about the status of each line that has been configured on the phone.
The Diagnostics menu offers a series of hardware tests to verify correct operation of the microphone,
speaker, and touchscreen In addition to the hardware tests, the Diagnostics menu has a series of real-
time graphs for CPU, network, and memory use that can be helpful for diagnosing performance issues.
Polycom, Inc.
Comments
See section 7.2 of RFC 2246
further TLS alert codes and error
codes.
1.1.0
for
201