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Troubleshooting and Maintenance
Troubleshooting Checklist
Problem or error
message on display
panel
No power
System fails to reach
operating temperatures
Material not extruding
Purge material
accumulating on part.
No text displayed on
Display Panel
Cannot communicate
with system through
network or crossover
cable
Error code displayed on
display panel
Build Error
Can't Find Home –
Check Modeling Base
Document Number 206465-0001
Troubleshooting and
Solution
Verify power cord is securely plugged in.
Verify that the circuit breaker (at rear of system) and the
power switch (on left side panel of system) are both in the
ON position.
Verify AC power is present at wall outlet.
Verify the system is not connected to an extension cord or
power strip.
Material may be clogged in extrusion head see
extrusion tip" on page 54.
Check condition of tip wipe assembly. Replace if worn. See
"Tip wipe assembly" on page 60
Cycle power. see
Make sure network cables are connected - at the printer, at
the PC, or where cables connect to network boxes.
Re-configure settings, see
page
23.
If using a static network address, verify that the IP address
entered in CatalystEX has the same value as the address
entered for the printer.
Your system configuration may have changed. Contact
your Network Administrator.
Contact Technical Support. For more information, refer
to"Fault determination codes" on page 52
Partial or bad part file sent to system. Check STL file
validity in CAD software; reprocess STL in Catalyst and re-
download to system.
Verify a modeling base is inserted.
Modeling base may be used or defective – replace.
Maintenance
"Cycling power" on page
"Networking the printer" on
"Clogged
59.
User Guide
50
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