µ-Dimension SST 1200es User Manual
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BST 1200es / SST 1200es
User Guide

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Summary of Contents for µ-Dimension SST 1200es

  • Page 1 BST 1200es / SST 1200es User Guide...
  • Page 2 Certified to CAN/CSA C22.2 no. 60950-1-03 The Dimension system conforms with the following standards, in accordance with the EU Machinery, Low Voltage and Electromagnetic Compatibility Directives: EU 98/37/EEC, EU 73/23/EEC amended by 93/68/EEC, EU 89/336/EEC Dimension BST 1200es / SST 1200es User Guide...
  • Page 3: Introduction

    Breakaway Support Technology (BST) or Soluble Support Technology (SST), your completed parts are quickly available for review and test. Dimension is an innovative combination of proprietary hardware, software, and material technology. Congratulations… you’ve made a smart choice! Dimension BST 1200es / SST 1200es User Guide...
  • Page 4: How To Use This Manual

    User Interface (UI) on the front panel of the printer. Throughout the User Guide, text representing messages that appear on the UI are presented in a specific format. Interface Messages appear as a bold, serif, fixed-pitch (mono-space) font. Dimension BST 1200es / SST 1200es User Guide...
  • Page 5: Sections Of The Manual

    Allows you to perform some problem diagnosis and correction procedures in the event that your printer has a problem. A Troubleshooting Checklist, Fault Determination Codes, and a procedure to recover from a Loss of Extrusion are provided. Dimension BST 1200es / SST 1200es User Guide...
  • Page 6 Dimension BST 1200es / SST 1200es User Guide...
  • Page 7: Table Of Contents

    Display Panel and Keypad ............. 29 Inserting a Modeling Base............30 Powering On Dimension ............30 Powering Off Dimension ............31 Cycling Power ................ 31 Loading Material..............32 Unloading Material ..............36 Dimension BST 1200es / SST 1200es User Guide...
  • Page 8 Building a Test Part ..............37 Building a Part From Your File ..........38 Sending Your CAD File to the System ........39 The Display Panel During Build:..........41 Chamber Lights ..............41 Pausing Build .................41 Resuming Build from Pause Mode.........42 Resuming Operations from Standby Mode ......42 Canceling a Job..............42 Removing a Completed Part ..........43 Removing Support Material............44...
  • Page 9 Fault Determination Codes ............ 63 Loss of Extrusion..............63 Diagnosing Loss of Extrusion............63 Recovering From Loss of Extrusion ..........65 Clogged Liquefier Tip ............. 69 Clearing A Clogged Liquefier Tip ..........69 Dimension BST 1200es / SST 1200es User Guide...
  • Page 10 Dimension BST 1200 es / SST 1200 es User Guide...
  • Page 11: Overview

    Tip Cleaning Assembly Extrusion Tips Purge Container Guide Rods 10 Modeling Base Lead Screw 11 Z Platform Model Material Cartridge 12 Platform Retainers (2) Support Material Cartridge 13 Power Switch Display Panel Dimension BST 1200es / SST 1200es User Guide...
  • Page 12 12 Overview Figure 2: Dimension Rear View Item Nomenclature Item Nomenclature Fan Cover UPS Connection Main Circuit Breaker Diagnostic Hookup Power Cord Adapter Network Cable Connection Dimension BST 1200es / SST 1200es User Guide...
  • Page 13: Finding More Information

    CatalystEX are available through the application. Help is displayed in the Dynamic Help window ...or... you can access them from the Menu Bar - Help>Contents. World Wide Web Additional information is available at: http://www.dimensionprinting.com Dimension BST 1200es / SST 1200es User Guide...
  • Page 14: Supplies

    Miscellaneous 540-00200 Tip Wipe Assembly 300-00100 Z-Stage (Krytox) Grease 300-01100 ABS Glue (case of 12) Available only in North America To order supplies for your Dimension system, contact your local Dimension reseller. Dimension BST 1200es / SST 1200es User Guide...
  • Page 15: Setup

    Temperature: 18–30°C (65-86°F) • Relative Humidity: 30-70%, Non-condensing • Ethernet 10/100 Base T network • Optional UPS for power interruptions (brown-out conditions): Rated Power – 2200 VA Output Power – 1600 watts Dimension BST 1200es / SST 1200es User Guide...
  • Page 16: Unpacking

    The Lead Screw and Guide Rods are lubricated with a thin coat of Krytox grease. Krytox grease can cause skin irritation. Be careful not to get the grease on your hands or clothing. Dimension BST 1200es / SST 1200es User Guide...
  • Page 17 Extrusion Head. Foam Tubes (4) Figure 3: Foam tubes isolating the extrusion head from the Z-axis frame 9. After unpacking, inspect the printer and report any shipping damage to the carrier. Dimension BST 1200es / SST 1200es User Guide...
  • Page 18: Installing Forklift Access Covers

    1. Connect the male end of the supplied power cord directly into a grounded electrical outlet, as shown in Figure 5 on page 19. (If using a Uninterrupted Power Supply (UPS), connect the cord directly into the UPS). Dimension BST 1200es / SST 1200es User Guide...
  • Page 19 2. Connect the female end of the power cord directly into the rear of the cabinet. 3. Switch the Dimension circuit breaker to the on (up) position. Power is now supplied to the Dimension system. The system is ready to be ‘Powered ON’. Dimension BST 1200es / SST 1200es User Guide...
  • Page 20: Powering On Dimension

    (see Figure 6). After the switch is pushed, Dimension boots up in three to seven minutes. Figure 6: Location of Power Switch (View From Front of Printer) Dimension BST 1200es / SST 1200es User Guide...
  • Page 21: Insert Modeling Base

    You can clean the build surface with isopropyl alcohol if necessary. Slide modeling base into the side tray guides. Retainer (1 of 2). Figure 7: Inserting a modeling base Dimension BST 1200es / SST 1200es User Guide...
  • Page 22: Installing Software

    Training Files Verifying controller software version: 1. Check the version displayed on the system keypad. • From Idle, press Maintenance. The version number will be listed in the top display window under Maintenance. Dimension BST 1200es / SST 1200es User Guide...
  • Page 23: Networking Your Printer

    D. The UDN for your printer is listed here. This is preset at the factory and cannot be changed. 3. From your PC, start the CatalystEX application. A. From the General Tab, click the ‘Manage 3D Printers’ button. Dimension BST 1200es / SST 1200es User Guide...
  • Page 24 To update the IP address: Press Increment to increase the value one digit at a time. Press Next Digit to move the cursor one place to the right. Dimension BST 1200es / SST 1200es User Guide...
  • Page 25 (Step 12.C.), you will need to add the printer IP address manually. A. From the General Tab, click the ‘Manage 3D Printers’ button. B. Click the ‘Add Manually...’ button in the lower right corner of the pop-up. Dimension BST 1200es / SST 1200es User Guide...
  • Page 26: Connecting Directly To Your Pc

    3. From your PC, start the CatalystEX application. NOTE Detailed instructions for using CatalystEX can be found in the CatalystEX Help file. A. From the General Tab, click the ‘Manage 3D Printers’ button. Dimension BST 1200es / SST 1200es User Guide...
  • Page 27 ‘Properties’ button. (4). From the ‘General’ Tab of the ‘Internet Protocol TCP/ IP’ Properties pop-up click the ‘Obtain an IP address automatically’ radio button. (5). Click OK, then OK again. Dimension BST 1200es / SST 1200es User Guide...
  • Page 28 PC should connect to your printer. (7). If you are still unable to connect to your printer, recheck your connections and settings. Contact your local reseller for additional customer service. Dimension BST 1200es / SST 1200es User Guide...
  • Page 29: Operation

    The lower three lines of the large display show details related to the current operation. At times there will be an item blinking in the lower (context- sensitive) displays. The blinking item is usually the most logical selection. Dimension BST 1200es / SST 1200es User Guide...
  • Page 30: Inserting A Modeling Base

    Powering On Dimension Refer to “Powering On Dimension” on page 20 for instructions. Dimension BST 1200es / SST 1200es User Guide...
  • Page 31: Powering Off Dimension

    5. Wait for the system to prepare itself for normal operation. NOTE When the system is ‘cycled’ in this manner, it may take up to 15 minutes for it to reach its normal operating state. Dimension BST 1200es / SST 1200es User Guide...
  • Page 32: Loading Material

    B. Lift up the plug to remove it from the cartridge - discard (or recycle) the plug. Figure 9: Remove red plug before loading 3. Find the end of the material filament taped with a “flag”. Dimension BST 1200es / SST 1200es User Guide...
  • Page 33 The above step makes sure that the filament will feed freely from the spool. 5. With the cutter from your Startup Kit, snip the filament flush with the end of the cartridge (see Figure 11 on page 34). Dimension BST 1200es / SST 1200es User Guide...
  • Page 34 Did Model Material Purge? • Press Yes (to continue) or No (to return to Load Material) as appropriate — or press Purge Again if you’re unsure which to choose. Dimension BST 1200es / SST 1200es User Guide...
  • Page 35 If the display shows Load Failed , press Retry . If load fails Figure 11 again, remove the cartridge, snip the material (see page 34), remove filament in the printer, and reinsert the cartridge. Dimension BST 1200es / SST 1200es User Guide...
  • Page 36: Unloading Material

    D. When unloading is complete, the panel will prompt you to remove a cartridge based upon your choices - i.e., Replace Both Cartridges, Replace Model (Top) Cartridge, or Replace Support (Bottom) Cartridge. Dimension BST 1200es / SST 1200es User Guide...
  • Page 37: Building A Test Part

    3. Press Test Parts, and select one of the available sample parts. • Dimension automatically starts building the part. 4. When the part is finished, follow the steps under “Removing a Completed Part” on page Dimension BST 1200es / SST 1200es User Guide...
  • Page 38: Building A Part From Your File

    Press Cancel if you wish to exit the remote start mode. (d) From your CatalystEX work station, send a part to the printer. The printer will automatically start to build the model. Dimension BST 1200es / SST 1200es User Guide...
  • Page 39: Sending Your Cad File To The System

    Send a “job” to Dimension: 1. Create an STL file with your CAD software. 2. Click on the CatalystEX icon on the desktop of your PC. The CatalystEX main window opens (Figure 13 on page 40). Dimension BST 1200es / SST 1200es User Guide...
  • Page 40 Dimension printer to create your part. NOTE For more information about STL files, CMB files, part orientation, modeling envelope placement, print ’job’ efficiency, and other print controls refer to the CatalystEX Help file. Dimension BST 1200es / SST 1200es User Guide...
  • Page 41: The Display Panel During Build

    To pause the build operation at any time, press Pause. NOTE When the build process is paused, Dimension completes the current tool path before pausing. This may take several minutes. Dimension BST 1200es / SST 1200es User Guide...
  • Page 42: Resuming Build From Pause Mode

    (“Inserting a Modeling Base” on page 30). Once the chamber door has been opened and closed, the panel asks: Part Removed? 5. Press Yes only after removing the part - refer to "Removing a Completed Part" Dimension BST 1200es / SST 1200es User Guide...
  • Page 43: Removing A Completed Part

    1. After removing the base from the printer, firmly flex the modeling base back and forth with your hands to loosen the part. From best results, flex the modeling base front-right to back-left. Dimension BST 1200es / SST 1200es User Guide...
  • Page 44: Removing Support Material

    Refer to the SST Process Guide for details regarding the removal of soluble support material. Dimension BST 1200es / SST 1200es User Guide...
  • Page 45: Maintenance

    Putty Knife • Cutters • Brush (bronze) • Magnifier WARNING Krytox grease can cause skin irritation. Avoid contact with skin and clothing when it is being handled. • 2 oz. Tube Krytox Grease Dimension BST 1200es / SST 1200es User Guide...
  • Page 46: After Each Build

    46 Maintenance After Each Build Empty Purge Container The black, plastic purge container is attached to the right side of the modeling envelope rear wall (see Figure 1 on page 11). NOTE A full purge container may impact part quality. 1.
  • Page 47: Replacing The Brush/Flicker Assembly

    Discard the old Brush/Flicker Assembly (Figure 16). Figure 16: Replacing the Brush/Flicker Assembly 4. Place the new Brush/Flicker Assembly over the two mounting posts making sure the assembly is fully seated. Dimension BST 1200es / SST 1200es User Guide...
  • Page 48: 2000 Hour Maintenance

    48 Maintenance 2000 Hour Maintenance Axis Maintenance 1. Clean and lubricate the Z-axis lead screw (drive screw), X-axis guide rods (2), Y-axis guide rods (2), and Z-axis guide rods (2). Figure 17 for locations. • Clean with isopropyl alcohol. WARNING Krytox grease can cause skin irritation.
  • Page 49: Liquefier Tip Replacement

    Remove plastic head cover by squeezing raised pads on sides of cover. Squeeze Tabs (one on each side) to Remove Cover. Figure 18: Removing the Head Cover 3. Remove Tips (Figure 19 on page Dimension BST 1200es / SST 1200es User Guide...
  • Page 50 50 Maintenance A. Use 7/64 T-Handle Allen wrench to loosen the tip screws three to four full turns counterclockwise - or until the top of the screws are flush with the metal cover. B. Use needle nose pliers to grasp the stainless steel shield of the tip.
  • Page 51 5. Press the new shield in place. Check for good adhesion of teflon shield to heat shield Position intersection of cut lines in center of slot Teflon radius washers Dimension BST 1200es / SST 1200es User Guide...
  • Page 52 52 Maintenance Figure 20: Replacing the Teflon Shield Installing Tips 1. Install the heat shield - make sure the teflon washers are in place. Tighten the retaining screws. 2. For a Dimension 1200es BST, the SUPPORT tip and MODEL tip are interchangeable. Both tips are the same as the MODEL tip shown in Figure 21 on page 53.
  • Page 53 9. Use 7/64 T-Handle Allen wrench to firmly tighten the heater block clamp screws. NOTE Make sure Tip remains all the way up against the heater block as you tighten the screws. Dimension BST 1200es / SST 1200es User Guide...
  • Page 54 54 Maintenance Figure 22: Installation Examples 10. Repeat steps 3 through 8 for second tip if necessary. 11. Replace Plastic Head Cover and close the printer door. 12. The printer will display Tip Maintenance - Tips Replaced? - select Yes to begin material load. A.
  • Page 55 Calibration part and calibrate the X and Y axes for tip offset: 2. When the XY Calibration part is complete the printer will display Remove Part and Select XY Adjustment - X:0, Y:0 Dimension BST 1200es / SST 1200es User Guide...
  • Page 56 56 Maintenance 3. Remove the XY tip calibration part from the Dimension printer. 4. Inspect the part and calibrate the X and Y axes (See Figure 23 on page 56). A. Use the magnifier from the Startup Kit to view the support road (shown in red).
  • Page 57: As Needed Maintenance

    There are two light bars in the modeling chamber. They are located on the front wall of the chamber - one to the right, the other to the left of the chamber door. Dimension BST 1200es / SST 1200es User Guide...
  • Page 58: Tip Area Clean-Up

    58 Maintenance Replace chamber light bar: 1. Power down the printer. 2. Locate the wiring harness leading away from the bottom of the light bar. 3. Disconnect the light bar from the wiring harness by squeezing the wiring harness clip while pulling down. 4.
  • Page 59: Tip Shroud Replacement

    2. Position the blade of the putty knife supplied with Start-Up Kit between the Tip Shroud and Tip Shield (Figure 3. Use the blade to separate the Tip Shroud from the Tip Shield. Dimension BST 1200es / SST 1200es User Guide...
  • Page 60 60 Maintenance Insert the putty knife blade between the shroud and shield to remove the shroud. Figure 26: Tip Shroud Removal 4. Clean the tip using the wire brush supplied with the Start Up Kit to remove any debris. 5. Install a new Tip Shroud by pushing it, by hand, over the exposed tip.
  • Page 61: Troubleshooting

    Cycle power (see Panel page 31. Cannot communicate with system Make sure network cables are connected - at the through network printer, at the PC, and where cables connect to network boxes. Dimension BST 1200es / SST 1200es User Guide...
  • Page 62 62 Troubleshooting Problem or error message Solution Cannot communicate with system “Networking Re-configure settings per (see through network (Continued) Your Printer” on page 23. If using a Static network address, verify that the IP address entered in CatalystEX has the same value as the address entered for the printer.
  • Page 63: Fault Determination Codes

    Sagging structures due to lack of support materials WARNING The head area is very hot!! Use gloves when working in this area of printer! Diagnose loss of extrusion: 1. Press Cancel and remove any parts from the printer. Dimension BST 1200es / SST 1200es User Guide...
  • Page 64 64 Troubleshooting 2. Insert a new modeling base. 3. From Idle, enter Maintenance A. Using the keypad, press Machine. B. Press Head. The head will come to rest in the center of the chamber and the Z Platform will change position. 4.
  • Page 65: Recovering From Loss Of Extrusion

    27). This can be done manually - push on the extended bar end. Liquefier Tubes Toggle Bar extends equally from both sides of head. Figure 27: Tip Toggle Bar in Neutral Position Dimension BST 1200es / SST 1200es User Guide...
  • Page 66 66 Troubleshooting CAUTION The end of the extrusion tip where the material enters is called the Liquefier Tube. Liquefier Tubes are fragile. Use care when working in this area so as to avoid damage to the tubes. 4. Remove excess material found around the head area. NOTE Filament feed to the tip can sometimes jam causing a build-up of material under the head cover.
  • Page 67 5. Remove excess material from the top of the liquefier. • Use needle nose pliers to carefully grip and remove excess material from the top of the liquefier. Dimension BST 1200es / SST 1200es User Guide...
  • Page 68 68 Troubleshooting 6. Snip the filament line from the cartridge close to the drive wheel. 7. Make sure that all loose filament is removed from the affected liquefier inlet area. 8. Check for loose material in the other liquefier inlet area. Clean the area as necessary.
  • Page 69: Clogged Liquefier Tip

    It is recommended that you read and understand this entire procedure before performing any of the work. This procedure assumes that filament is loaded to near the “Loading liquefier tip. If filament has not been loaded, Material” on page 32. Dimension BST 1200es / SST 1200es User Guide...
  • Page 70 70 Troubleshooting 1. Enter Maintenance mode. From Idle, press Maintenance > Machine > then Head. 2. Move the material idler wheel out of the way on the side that is clogged. Use a 7/64 and 1/8 T-Handle as illustrated in Figure (model side shown).
  • Page 71 Temporarily having the blower off can occasionally cause the non-clogged side to clog. 13. Press Stop on the interface panel. 14. Install plastic head cover. 15. Exit Maintenance - press Next > then Done. Dimension BST 1200es / SST 1200es User Guide...
  • Page 72 72 Troubleshooting Dimension BST 1200es / SST 1200 es User Guide...
  • Page 73 Troubleshooting 73 Dimension BST 1200es / SST 1200es User Guide...
  • Page 74 7665 Commerce Way Eden Prairie, MN 55344-2080 USA Telephone: (952) 937-3000 Fax: (952) 937-0070 Web Site: www.dimensionprinting.com Stratasys Document # 204398-0004...

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