Table of Contents
Advertisement
Support
Registration
To register your uPrint 3D printer, visit
Customer Support
Visit
http://www.uPrintDimension.com/productinformation/customerinfo
•
How to order consumable parts for your uPrint printer.
•
Technical support contact information for your uPrint printer.
•
Technical support for your SST tank.
•
Part finishing information.
When contacting technical support please provide the following:
By phone:
•
System model.
•
System serial number.
•
System software build number.
•
CatalystEX version number.
•
Detailed description of the problem you are experiencing.
•
Please try to be near the printer for troubleshooting, if possible.
By email:
•
System model.
•
System serial number.
•
Your name.
•
Your telephone number.
•
Detailed description of the problem you are experiencing.
For advanced troubleshooting (provide by email):
•
System CFG file.
•
STL and/or CMB files.
•
Detailed photographs showing the issue.
Document Number 206465-0001
http://www.uprintdimension.com/productinformation/customerinfo
Support
for the following:
71
User Guide
Advertisement
Table of Contents
