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6
Troubleshooting
Troubleshooting Checklist
Problem or error message
No power
System fails to reach operating
temperatures
Material not extruding
Model/Support Jam
in head
clear before resuming
Purge material accumulating on part.
No text displayed on Display Panel
Cannot communicate with system through
network
Error Code displayed on Display Panel
Display Panel displays
Build Error
Solution
1.
Verify power cord is securely plugged in.
2.
Verify that the circuit breaker (at rear of system) and the power
switch (on front panel of system) are both in the ON position.
3.
Verify AC power is present at wall outlet.
Verify the system is not connected to an extension cord or power strip.
Filament may be jammed in extrusion head, see
of extrusion" on
page 56.
See
"Material Jam" on
page 54.
1.
Make sure that the flicker and brush are set to the proper height.
See
"Replace the tip wipe assembly" on
2.
Check condition of Flicker and Brush. Replace if worn. See
"Replace the tip wipe assembly" on
Cycle power (see
"Cycling power" on
1.
Make sure network cables are connected - at the printer, at the PC,
and where cables connect to network boxes.
2.
Re-configure settings per, see
page 12.
3.
If using a Static network address, verify that the IP address entered
in CatalystEX has the same value as the address entered for the
printer.
4.
Your system configuration may have changed. Contact your Net-
work Administrator.
Call your local reseller for customer service. For more information, refer
to
"Fault determination codes" on
Partial or bad part file sent to system. Check STL file validity in CAD
software; reprocess STL in CatalystEX and re-download to system.
50
"Recovering from loss
page 38.
page 38.
page 52).
"Networking the printer" on
page 51.
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