Appendix A: Troubleshooting
Forgot or Lost the Password
Contact your local distributor.
Using System Logs
If a fault does occur, refer to the Installation Guide to ensure that the problem you encountered is actually
caused by the switch. If the problem appears to be caused by the switch, follow these steps:
1.
Enable logging.
2.
Set the error messages reported to include all categories.
3.
Enable SNMP.
4.
Enable SNMP traps.
5.
Designate the SNMP host that is to receive the error messages.
6.
Repeat the sequence of commands or other actions that lead up to the error.
7.
Make a list of the commands or circumstances that led to the fault. Also make a list of any error messages
displayed.
8.
Contact your distributor's service engineer.
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NXA-ENET8-2POE Gigabit Ethernet Layer 2 PoE Switch