Matrix Vision System Manual page 172

Matrix
Header and footer are printed on every page of the report.
Filter
Default printing settings
Calls made by a station
Calls made by range of station
Calls made by all stations
Calls made on a trunk
Calls made on a range of trunks
Calls made on a all trunks
Calls made on a date
Calls made on a range of date
Calls made on a all dates
Calls made at a fixed time
Calls made between the range of time
Calls made at any time
Calls make to a destination
Calls having duration of higher value
Use following command to start printing the reports:
1540
Incoming Call
Incoming calls can be stored and printed in a desired way.
Incoming calls-Storage
• Station message detail recording (SMDR) facility is used to keep track of the incoming calls received by the
Vision. SMDR is useful in monitoring and managing the incoming traffic in more effective manner. The Vision
can keep log of each call received by it in the SMDR buffer. The buffers for the incoming calls and outgoing
calls are different. Each incoming call is stored in the form of a record in the buffer.
• The SA or SE can print these calls on a printer in the form of various reports. The SA/SE can even transfer
this data on a computer for storage and further analysis.
A record has following fields:
1. Serial Number.
2. Telephone number from where call has come.
3. Station to which call was routed.
4. Trunk on which call was received.
5. Date on which call was received.
6. Time on which call was received.
7. Time taken to answer the call.
8. Speech duration.
9. Remarks.
172
Command
1502-#
(Online printing is OFF and all calls are printed)
1541-1-Station
1541-2-Station-Station
1541-*
(Station is the software port number of the station)
1542-1-Trunk
1542-2-Trunk-Trunk
1542-*
(Trunk is the software port number of the trunk)
1543-1-Date-Month-Year
1543-2-Date-Month-Year-Date-Month-Year
1543-*
(Date-Month-Year is DD-MM-YYYY format)
1544-1-Hour-Minute
1544-2-Hour-Minute-Hour-Minute
1544-*
(Hour-Minute in HH-MM, 24 hour format)
1545-Number-#
(Number is number string with max. 16 digits)
1546-Minutes-Seconds
(Minutes-Seconds in MM-SS, 24 hour format)
Vision System Manual