Follow Me; Forward When Busy; To Cancel Forward When Busy - Inter-Tel 3000 Administration Manual

Inter-Tel 3000
Administrator's Manual

Follow Me

The Follow Me feature allows you to set a call forward to another extension after you have left your
extension.
•
From the digital telephone set answering the calls, press the Scroll Down key ( ) until "Forward" is
displayed.
•
Select "Forward".
•
Select "Follow Me". You will be prompted to enter your extension number and your extension lock
password. (Default password is 123). Once these details are entered, the forwarding is activated.
•
Note: Once set the Idle Menu on your own extension will show the option "Cancel Forward". To cancel
the Follow Me forwarding, select "Cancel Forward".
Note: Follow Me will not forward a call from an extension if the call has been previously forwarded by
Follow Me to that extension.
From a standard analog phone dial 735 followed by your extension number and your extension lock
password. (Default password is 123). To cancel dial 732 at your own extension.

Forward When Busy

The "Forward When Busy" feature allows you to forward all your calls to ring at another extension if your
extension is busy (engaged). Alternatively, you can forward calls to an external number if your extension
is busy.
•
From the Idle Menu, press the Scroll Down key ( ) until "Forward" is displayed.
•
Select "Forward".
•
Select "Forward When Busy".
•
Enter an internal number if you want to forward all your calls to another extension.
•
Enter 9 or 760 - 769 followed by an external number if you want to forward calls to an external
number. A programming option is available to allow both internal and external calls (or external
calls only) to be forwarded externally. See page 34.
•
Select "Confirm" to accept the number.
To set a "Forward When Busy" from a standard analog phone, the code is 733 followed by the destination
number.
Note: Forwarding an external call to an external number ties up two CO lines. Such calls are called trunk-
to-trunk calls. These calls are automatically disconnected after five minutes.

To cancel Forward When Busy

•
From the Idle Menu, select "Forward".
•
Select "Forward When Busy". The forward is automatically canceled and the display returns to the
Idle Menu.
From a standard analog phone, dial 733 followed by the extension number to forward calls to another
extension. To forward calls to an external number dial 733 followed by the line access code (9, 760-769)
and the number that the calls are to be forwarded to.
To cancel the forwarding, dial 733 and replace the handset.
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