Storing And Redialing Caller Numbers (Caller Id List) - Inter-Tel 3000 Administration Manual

Inter-Tel 3000
Administrator's Manual
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Enter the name to be associated with the number. Refer to page 18 for help on how to enter names.
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Press Confirm.
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Select the option "Day Mode", "Night Mode" or "Day and Night Mode".
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Select the required option of "Extension", "Group", "Auto-Attendant" or "Courtesy Service".
Note: When selecting "Extension", only one extension can be selected. If more than one extension is
required, then a group would have to be programmed with the required extensions in the group.
Note: To program Caller ID programming when a T1 or T1 PRI interface card is installed see page 114

Storing and Redialing Caller Numbers (Caller ID List)

The Caller ID List automatically stores information about the last 430 unanswered calls to the system
(answered calls can also be stored). The information stored is the caller telephone number, and the date and
time of the call. Information is not stored for calls that are withheld or unavailable numbers. When a new
record is received and the memory is full the oldest record is discarded from memory.
The Caller ID List can be allocated as one central store of data on calls ringing the incoming groups. This
store alerts extension 20 (default), by means of a display prompt, that new calls have been stored. You can
also program all 40 extensions to store up to 10 numbers each.
To Examine and Redial Stored Caller Numbers
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Select "Personal Caller ID List" to examine the numbers in the personal store of your digital telephone
set.
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Select "System Caller ID List" to examine the system store. This can be selected from any extension
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You will see the following information:
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The name or number and time of the last three calls received are displayed
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If the call was answered, the display will show an "A" on the right-hand side of the record. If the call
was not answered, the "A" will not be displayed.
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If an "R" is displayed on the right-hand side of a record, this indicates that the number has been
redialed.
The date information for the displayed calls is shown for a few seconds instead of the time.
You can scroll through the stored numbers by using the Scroll Up ( ) and Scroll Down key ( ) situated
below the display.
If you press the display key beside a particular record, the system automatically selects a free line and dials
the displayed number. If the extension is restricted from dialing, or if there is no line available, you will
hear a busy tone.
To Program the Caller ID List to Store All Calls or Unanswered Calls Only
The system Caller ID List can store either all calls or unanswered calls only.
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From the programming extension, press the PROGRAM key.
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Press the Scroll Down key ( ) until "System Programming" is displayed.
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Select "System Programming".
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Enter the System Programming Password and select "System".
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Press the Scroll Down key ( ) until "Caller ID List" is displayed.
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Select "Caller ID List".
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Select "Store All calls" or "Store Unanswered Calls".
Press the speakerphone key to finish programming.
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