Inter-Tel 3000 Administration Manual page 4

EXTERNAL FORWARDING ......................................................................................................... 34
TO RESTRICT AN EXTENSION FROM FORWARDING CALLS TO AN EXTERNAL
NUMBER ........................................................................................................................ 34
TO FORWARD ALL CALLS OR EXTERNAL CALLS ONLY TO AN EXTERNAL
NUMBER ........................................................................................................................ 35
GROUP FORWARDING ................................................................................................................ 35
SETTING A GROUP FORWARDING FROM A SYSTEM PHONE............................... 35
TO CANCEL GROUP FORWARDING .......................................................................... 35
CONFERENCE CALLS .................................................................................................................. 36
TO SET UP AN INTERNAL CONFERENCE ................................................................. 36
TO SET UP AN EXTERNAL CONFERENCE ................................................................ 36
USING YOUR DIGITAL TELEPHONE SET WITH A HEADSET ................................................ 36
TO MAKE AN INTERNAL OR EXTERNAL CALL WHEN USING A HEADSET ....... 36
TO END A CALL WHEN USING HEADSET ................................................................ 36
TO ANSWER A CALL WHEN USING A HEADSET .................................................... 36
HANDSET MONITOR.................................................................................................................... 37
INCOMING CALL HANDLING..................................................................................................... 37
INCOMING CALLS TO INDIVIDUAL EXTENSIONS ................................................. 37
INCOMING CALLS TO A RING GROUP...................................................................... 37
INCOMING CALLS TO A HUNT GROUP .................................................................... 37
EXTENSION GROUPS................................................................................................................... 38
GROUP PROGRAMMING.............................................................................................. 38
HUNT GROUP TIMER ................................................................................................... 39
LOGGING IN AND OUT OF HUNT GROUPS .............................................................. 39
OUTGOING GROUPS .................................................................................................................... 39
TO PROGRAM LINES INTO GROUPS FOR ACCESS USING THE CODES 9 OR 760 -
769................................................................................................................................... 39
INCOMING RINGING PROGRAMMING...................................................................................... 40
DAY SERVICE / NIGHT SERVICE ............................................................................................... 40
TO SET THE AUTOMATIC START AND END TIMES FOR NIGHT SERVICE ......... 40
TO MANUALLY TURN ON NIGHT SERVICE ............................................................. 41
TO HAVE NIGHT SERVICE REMAIN ON OVER WEEKENDS .................................. 41
AUTO-ATTENDANT ..................................................................................................................... 42
DIALING # WHEN LISTENING TO THE AUTO ATTENDANT GREETING .............. 42
DIALING # WHEN LISTENING TO A STANDARD MAILBOX GREETING.............. 42
DIALING # WHEN LISTENING TO A MESSAGE-ONLY VOICE MAILBOX ............ 42
DIALING MORE THAN ONE DIGIT............................................................................. 43
DIALING AN INVALID NUMBER................................................................................ 43
DIALING INCOMPLETE NUMBERS ............................................................................ 43
DIALING WHEN IN THE RECORDING PHASE .......................................................... 43
USEFUL SAMPLES OF DIGIT TRANSLATION (SINGLE DIGIT DIAL THROUGH) 43
AUTO-ATTENDANT PROGRAMMING ....................................................................... 44
COURTESY SERVICE ................................................................................................................... 46
TO PROGRAM THE COURTESY SERVICE ................................................................. 46
DIRECTORY SERVICES ............................................................................................................... 47
SIMPLE DIRECTORY SERVICE ................................................................................... 48
DIAL NAME DIRECTORY SERVICE ........................................................................... 48
DIAL NAME DIRECTORY PROGRAMMING .............................................................. 49
Inter-Tel 3000
Administrator's Manual