Administrator’s Manual Provides complete detail on System Programming and Features The Administrator’s Manual is provided on a CD that is supplied with every Inter-Tel 3000 System. This manual provides detailed information on System Programming, Administration and Usage, and provides the system Installer or Administrator with information on configuration of advanced system features.
Sales questions, equipment orders, etc., can only be handled during normal business hours. System Programming Notes The Inter-Tel 3000 may be programmed from either a digital telephone set or from a PC running the Maintenance and Programming Software application included on the CD supplied with your system. This...
Inter-Tel 3000 Getting Started Guide Eight key digital telephone set layout Speaker key/light Volume keys Mute key 4 Function keys: Hold Program Message Directory Handset Message Waiting/Ringing Indicator Data socket and Headset socket Display keys (underneath) Scroll/Edit keys Numeric keypad...
Inter-Tel 3000 Getting Started Guide Explanation of Symbols in this Guide Specific symbols are used to define particular operations or to highlight important areas as follows: Caution Programming key Select function Scroll Scroll through menus System Programming The system may only be programmed from one specific extension, by default this is configured as extension 20, but the programming position can be moved to any extension.
Inter-Tel 3000 Getting Started Guide Accessing the System Programming Instruction Action Menu Display ---PHONE SETUP--- From the Programming phone (ext. 20 Language by default) select the Programming key Auto Answer Key Programming ---PHONE SETUP--- Scroll through the menus to find...
Inter-Tel 3000 Getting Started Guide Programming System Time & Date Instruction Action Menu Display Select Option From the system programming System sub menu select [System] Extensions Lines Select Option Select [Time & Date] Language Time And Date Change Password Set Time HHMM...
Inter-Tel 3000 Getting Started Guide Configuring a Group (Ring/Hunt Group) Configuring a Group & Assigning extensions Instruction Action Menu Display Select Option From the system programming System sub menu select [Lines] Extensions Lines Select Option Select Equipped Lines [Group Programming]...
Inter-Tel 3000 Getting Started Guide Configuring a Group & Assigning extensions [continued] Instruction Action Menu Display If RING GROUP is selected Select Extensions Select the extensions to be included in ◊ ◊ Ext. 20 Ext. 23 the RING GROUP ◊...
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• Extensions can be in multiple groups. • Groups of different types may be configured in your Inter-Tel 3000 system. When programming a group you will be offered the following options: Ring Group: When selected, all phones in the group ring simultaneously for an incoming call.
Inter-Tel 3000 Getting Started Guide Mapping Incoming Calls to a Group [From a CO line] Instruction Action Menu Display Select Option From the System Programming System sub menu select [Lines] Extensions Lines Select Option Select Equipped Lines [Incoming Ringing] Group Programming...
Inter-Tel 3000 Getting Started Guide Configuring Call Restriction Rules Call Restriction and Tables Call Restriction allows you to prevent specific extensions from making specific types of calls in Day or Night Mode. To configure Call Restriction rules, you first set up the rules [CLASS CODES] as described below and then assign the relevant rules to individual extensions.
Inter-Tel 3000 Getting Started Guide Setting up Call Restriction Tables Instruction Action Menu Display Select Option From the System Programming System sub menu select [System] Extensions Lines Select Option Scroll down and select Caller ID List [Class Codes] Class Codes...
Inter-Tel 3000 Getting Started Guide Assigning the Rules to Extensions Instruction Action Menu Display Select Option From the System Programming System sub menu select [Extension] Extensions Lines Select Option Select Name Programming [Restriction Classes] Restriction Classes Tone Protect Select Option...
Inter-Tel 3000 Getting Started Guide Configuring Night & Weekend Service Menu Display Instruction Action Select Option From the System Programming System sub menu select [System] Extensions Lines Select Option Scroll down and select Programming Position [Night Service] Night Service Scroll...
Inter-Tel 3000 Getting Started Guide System Password Changing the System Password Instruction Action Menu Display Select Option From the System Programming System sub menu select [System] Extensions Lines Select Option Select Language [Change Password] Time And Date Change Password Select Option...
Inter-Tel 3000 Getting Started Guide Voice Mail Configuring the System Voice Mailbox Note: To utilize the Voice Mail features on the Inter-Tel 3000, you must purchase and install the optional Voice Mail module. Instruction Action Menu Display Select Option From the System Programming...
Inter-Tel 3000 Getting Started Guide Assigning Voice Mail extensions Note: To utilize the Voice Mail features on the Inter-Tel 3000, you must purchase and install the optional Voice Mail module. Instruction Action Menu Display Select Option From the System Programming...
Inter-Tel 3000 Getting Started Guide Assigning Voice Mail capacities Note: The system assigns a limit of 20 messages per mailbox. This can be modified. Instruction Action Menu Display Select Option From the System Programming System sub menu select Extensions [System]...
Users can dial single digits to access groups. Digits 1-9 access groups 20-12 respectively. Assigning lines to be answered by the Auto Attendant Note: To utilize the Auto Attendant features on the Inter-Tel 3000, you must purchase and install the optional Voice Mail module.
Inter-Tel 3000 Getting Started Guide Directory Services There are two types of Directory Service provided in the system - a Simple Directory Service and a Dial Name Directory service. One of these services can be programmed. Recording a Directory Message, listing the names and extension numbers, provides the Simple Service. Callers can dial through the message to contact the extensions.
Inter-Tel 3000 Getting Started Guide Dial Name Directory Service Programming There are three elements to programming the Dial Name Directory: Turn the service on Programme the Directory Table Each extension records their name in their Voice Mailbox Turning the Service on and Programming the Directory Table...
Inter-Tel 3000 Getting Started Guide Speed-Dial Numbers Programming Personal Speed-Dial numbers Note: Speed-Dial numbers may be entered from any extension, however the entry of system Speed-Dial numbers is password protected with the Administrator password. Instruction Action Menu Display --DIRECTORIES-- From your digital telephone set...
Inter-Tel 3000 Getting Started Guide Programming System Speed-Dial numbers Instruction Action Menu Display --DIRECTORIES-- From your digital telephone set Personal Speed Dial select the Directory Key System Speed Dial Personal Entries --DIRECTORIES-- Scroll and Select System Entries [System Entries] and...
Getting Started Guide Power Failure Operation Your Inter-Tel 3000 is provided with a basic power failure mechanism to allow the system to continue operation in power failure situations. Your installer will indicate the location of the phones that are automatically connected through to lines when the system power fails.
Extension Settings Extension Name & Settings Note: Each extension on the Inter-Tel 3000 System may be configured with different settings. This section describes how to change the extension names and lists the key settings that may be configured. Please refer to the full Administrator’s Manual for further instructions if required.
Inter-Tel 3000 Getting Started Guide Additional Extension Settings The following parameters may be also be set on an extension-by-extension basis. Refer to the full “Administrator’s Manual” for detailed programming instructions if required. This allows the ringing frequency to be changed from 50 to 20 Hz. The 20 Hz default setting is 50 Hz.
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Inter-Tel 3000 Getting Started Guide Restrict use of PA Prevents an extension from accessing the optional PA system if connected to the system. Reverse Cadence Allows the Administrator to swap the ringing cadence used for internal and external calls. Set Restriction Classes Allows Call Restrictions to be placed on an extension-by-extension basis.
Inter-Tel 3000 Getting Started Guide Numbering Plan Listed below is the complete numbering plan for the Inter-Tel 3000 system. This includes all feature activation codes, line access codes and extension numbers. Inter-Tel 3000 Numbering plan Code Feature 100 - 109...
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Inter-Tel 3000 Getting Started Guide Last Number Redial 781- 785 Saved Numbers Redial Account Codes Group Forward All Calls Group Forward On Busy Group Forward on No Answer Page All 8001 - 8500 System Speed-Dials Retrieving Voice Messages Hookflash Call hold (Standard phones)
Once the connection is established, you will view information live on the system. All available settings may be modified or updated without affecting calls in progress on the system. Once a setting is modified you must send this to the Inter-Tel 3000. This may be done by: •...
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Inter-Tel 3000 Getting Started Guide Issue 4, May 2007 Part number 618.5046...