Inter-Tel 3000 Getting Started Manual

Hide thumbs Also See for Inter-Tel 3000:
Table of Contents

Advertisement

Inter-Tel
3000
®
Getting Started Guide

Advertisement

Table of Contents
loading

Summary of Contents for Inter-Tel Inter-Tel 3000

  • Page 1 Inter-Tel 3000 ® Getting Started Guide...
  • Page 2: Table Of Contents

    Inter-Tel 3000 Getting Started Guide Table of Contents GUIDE TO SYSTEM DOCUMENTATION ....................1 Getting Started Guide............................ 1 Phone Quick Reference Guide........................1 Administrator’s Manual ..........................1 Broadband Module Manual........................... 1 IP Phone Quick Reference Guide ........................1 Documentation CD............................1 SYSTEM DESCRIPTION..........................
  • Page 3 Inter-Tel 3000 Getting Started Guide Programming System Speed-Dial numbers ....................23 POWER FAILURE OPERATION ........................24 Battery Backup Unit (BBU)......................... 24 EXTENSION SETTINGS..........................25 Extension Name & Settings ......................... 25 Additional Extension Settings........................26 NUMBERING PLAN............................28 PC MAINTENANCE AND PROGRAMMING SOFTWARE (LOCAL VERSION)......... 30...
  • Page 4: Guide To System Documentation

    Administrator’s Manual Provides complete detail on System Programming and Features The Administrator’s Manual is provided on a CD that is supplied with every Inter-Tel 3000 System. This manual provides detailed information on System Programming, Administration and Usage, and provides the system Installer or Administrator with information on configuration of advanced system features.
  • Page 5: System Description

    Sales questions, equipment orders, etc., can only be handled during normal business hours. System Programming Notes The Inter-Tel 3000 may be programmed from either a digital telephone set or from a PC running the Maintenance and Programming Software application included on the CD supplied with your system. This...
  • Page 6: Eight Key Digital Telephone Set Layout

    Inter-Tel 3000 Getting Started Guide Eight key digital telephone set layout Speaker key/light Volume keys Mute key 4 Function keys: Hold Program Message Directory Handset Message Waiting/Ringing Indicator Data socket and Headset socket Display keys (underneath) Scroll/Edit keys Numeric keypad...
  • Page 7: Explanation Of Symbols In This Guide

    Inter-Tel 3000 Getting Started Guide Explanation of Symbols in this Guide Specific symbols are used to define particular operations or to highlight important areas as follows: Caution Programming key Select function Scroll Scroll through menus System Programming The system may only be programmed from one specific extension, by default this is configured as extension 20, but the programming position can be moved to any extension.
  • Page 8: Accessing The System Programming

    Inter-Tel 3000 Getting Started Guide Accessing the System Programming Instruction Action Menu Display ---PHONE SETUP--- From the Programming phone (ext. 20 Language by default) select the Programming key Auto Answer Key Programming ---PHONE SETUP--- Scroll through the menus to find...
  • Page 9: Programming System Time & Date

    Inter-Tel 3000 Getting Started Guide Programming System Time & Date Instruction Action Menu Display Select Option From the system programming System sub menu select [System] Extensions Lines Select Option Select [Time & Date] Language Time And Date Change Password Set Time HHMM...
  • Page 10: Configuring A Group (Ring/Hunt Group)

    Inter-Tel 3000 Getting Started Guide Configuring a Group (Ring/Hunt Group) Configuring a Group & Assigning extensions Instruction Action Menu Display Select Option From the system programming System sub menu select [Lines] Extensions Lines Select Option Select Equipped Lines [Group Programming]...
  • Page 11: Configuring A Group & Assigning Extensions [Continued]

    Inter-Tel 3000 Getting Started Guide Configuring a Group & Assigning extensions [continued] Instruction Action Menu Display If RING GROUP is selected Select Extensions Select the extensions to be included in ◊ ◊ Ext. 20 Ext. 23 the RING GROUP ◊...
  • Page 12 • Extensions can be in multiple groups. • Groups of different types may be configured in your Inter-Tel 3000 system. When programming a group you will be offered the following options: Ring Group: When selected, all phones in the group ring simultaneously for an incoming call.
  • Page 13: Mapping Incoming Calls To A Group [From A Co Line]

    Inter-Tel 3000 Getting Started Guide Mapping Incoming Calls to a Group [From a CO line] Instruction Action Menu Display Select Option From the System Programming System sub menu select [Lines] Extensions Lines Select Option Select Equipped Lines [Incoming Ringing] Group Programming...
  • Page 14: Configuring Call Restriction Rules

    Inter-Tel 3000 Getting Started Guide Configuring Call Restriction Rules Call Restriction and Tables Call Restriction allows you to prevent specific extensions from making specific types of calls in Day or Night Mode. To configure Call Restriction rules, you first set up the rules [CLASS CODES] as described below and then assign the relevant rules to individual extensions.
  • Page 15: Setting Up Call Restriction Tables

    Inter-Tel 3000 Getting Started Guide Setting up Call Restriction Tables Instruction Action Menu Display Select Option From the System Programming System sub menu select [System] Extensions Lines Select Option Scroll down and select Caller ID List [Class Codes] Class Codes...
  • Page 16: Assigning The Rules To Extensions

    Inter-Tel 3000 Getting Started Guide Assigning the Rules to Extensions Instruction Action Menu Display Select Option From the System Programming System sub menu select [Extension] Extensions Lines Select Option Select Name Programming [Restriction Classes] Restriction Classes Tone Protect Select Option...
  • Page 17: Configuring Night & Weekend Service

    Inter-Tel 3000 Getting Started Guide Configuring Night & Weekend Service Menu Display Instruction Action Select Option From the System Programming System sub menu select [System] Extensions Lines Select Option Scroll down and select Programming Position [Night Service] Night Service Scroll...
  • Page 18: System Password

    Inter-Tel 3000 Getting Started Guide System Password Changing the System Password Instruction Action Menu Display Select Option From the System Programming System sub menu select [System] Extensions Lines Select Option Select Language [Change Password] Time And Date Change Password Select Option...
  • Page 19: Voice Mail

    Inter-Tel 3000 Getting Started Guide Voice Mail Configuring the System Voice Mailbox Note: To utilize the Voice Mail features on the Inter-Tel 3000, you must purchase and install the optional Voice Mail module. Instruction Action Menu Display Select Option From the System Programming...
  • Page 20: Assigning Voice Mail Extensions

    Inter-Tel 3000 Getting Started Guide Assigning Voice Mail extensions Note: To utilize the Voice Mail features on the Inter-Tel 3000, you must purchase and install the optional Voice Mail module. Instruction Action Menu Display Select Option From the System Programming...
  • Page 21: Assigning Voice Mail Capacities

    Inter-Tel 3000 Getting Started Guide Assigning Voice Mail capacities Note: The system assigns a limit of 20 messages per mailbox. This can be modified. Instruction Action Menu Display Select Option From the System Programming System sub menu select Extensions [System]...
  • Page 22: Auto Attendant

    Users can dial single digits to access groups. Digits 1-9 access groups 20-12 respectively. Assigning lines to be answered by the Auto Attendant Note: To utilize the Auto Attendant features on the Inter-Tel 3000, you must purchase and install the optional Voice Mail module.
  • Page 23: Directory Services

    Inter-Tel 3000 Getting Started Guide Directory Services There are two types of Directory Service provided in the system - a Simple Directory Service and a Dial Name Directory service. One of these services can be programmed. Recording a Directory Message, listing the names and extension numbers, provides the Simple Service. Callers can dial through the message to contact the extensions.
  • Page 24: Dial Name Directory Service Programming

    Inter-Tel 3000 Getting Started Guide Dial Name Directory Service Programming There are three elements to programming the Dial Name Directory: Turn the service on Programme the Directory Table Each extension records their name in their Voice Mailbox Turning the Service on and Programming the Directory Table...
  • Page 25: Speed-Dial Numbers

    Inter-Tel 3000 Getting Started Guide Speed-Dial Numbers Programming Personal Speed-Dial numbers Note: Speed-Dial numbers may be entered from any extension, however the entry of system Speed-Dial numbers is password protected with the Administrator password. Instruction Action Menu Display --DIRECTORIES-- From your digital telephone set...
  • Page 26: Programming System Speed-Dial Numbers

    Inter-Tel 3000 Getting Started Guide Programming System Speed-Dial numbers Instruction Action Menu Display --DIRECTORIES-- From your digital telephone set Personal Speed Dial select the Directory Key System Speed Dial Personal Entries --DIRECTORIES-- Scroll and Select System Entries [System Entries] and...
  • Page 27: Power Failure Operation

    Getting Started Guide Power Failure Operation Your Inter-Tel 3000 is provided with a basic power failure mechanism to allow the system to continue operation in power failure situations. Your installer will indicate the location of the phones that are automatically connected through to lines when the system power fails.
  • Page 28: Extension Settings

    Extension Settings Extension Name & Settings Note: Each extension on the Inter-Tel 3000 System may be configured with different settings. This section describes how to change the extension names and lists the key settings that may be configured. Please refer to the full Administrator’s Manual for further instructions if required.
  • Page 29: Additional Extension Settings

    Inter-Tel 3000 Getting Started Guide Additional Extension Settings The following parameters may be also be set on an extension-by-extension basis. Refer to the full “Administrator’s Manual” for detailed programming instructions if required. This allows the ringing frequency to be changed from 50 to 20 Hz. The 20 Hz default setting is 50 Hz.
  • Page 30 Inter-Tel 3000 Getting Started Guide Restrict use of PA Prevents an extension from accessing the optional PA system if connected to the system. Reverse Cadence Allows the Administrator to swap the ringing cadence used for internal and external calls. Set Restriction Classes Allows Call Restrictions to be placed on an extension-by-extension basis.
  • Page 31: Numbering Plan

    Inter-Tel 3000 Getting Started Guide Numbering Plan Listed below is the complete numbering plan for the Inter-Tel 3000 system. This includes all feature activation codes, line access codes and extension numbers. Inter-Tel 3000 Numbering plan Code Feature 100 - 109...
  • Page 32 Inter-Tel 3000 Getting Started Guide Last Number Redial 781- 785 Saved Numbers Redial Account Codes Group Forward All Calls Group Forward On Busy Group Forward on No Answer Page All 8001 - 8500 System Speed-Dials Retrieving Voice Messages Hookflash Call hold (Standard phones)
  • Page 33: Pc Maintenance And Programming Software (Local Version)

    Once the connection is established, you will view information live on the system. All available settings may be modified or updated without affecting calls in progress on the system. Once a setting is modified you must send this to the Inter-Tel 3000. This may be done by: •...
  • Page 34 Inter-Tel 3000 Getting Started Guide Issue 4, May 2007 Part number 618.5046...

Table of Contents