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Preface
Additional Information
StorageTek offers several methods for you to obtain additional information.
Please use one of these methods when you want to obtain the latest edition of
this or any other StorageTek customer publication.
StorageTek's External Web Site
StorageTek's external web site provides marketing, product, event, corporate,
and service information. In addition, the external web site serves as an entry
point to the Customer Resource Center (CRC) and to the Channel site. The
external web site is accessible to anyone with a web browser and an Internet
connection.
The URL for the StorageTek external web site is
Customer Resource Center
StorageTek's Customer Resource Center (CRC) is a web site that enables
members to resolve technical issues by searching code fixes and technical
documentation. CRC membership entitles you to other proactive services, such
as HIPER subscriptions, technical tips, answers to frequently asked questions,
and online product support contact information. Customers who have a current
warranty or a current maintenance service agreement may apply for
membership by clicking on the
page.
The URL for the CRC is
Channels Site
StorageTek's Channels site is a web site that provides information about
products, services, customer support, upcoming events, training programs, and
sales tools to support StorageTek's channel partners. (This site was formerly
known as the Partners Page.) Access to this site, beyond the Channels Login
page, is restricted. On the Channels Login page, current partners who do not
have access can request a login ID and password and prospective partners can
apply to become StorageTek resellers.
The URL for the Channels site is
Hard-copy Publications
Contact a StorageTek sales or marketing representative to order additional
paper copies of this publication or to order other StorageTek customer
publications in paper format.
xviii
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http://www.support.storagetek.com.
http://channels.stortek.com.
Ninth Edition
http://www.storagetek.com
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