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1. Locate the MUD screw on the drive.
Note: The 9840 Tape Drive MUD screw is located on the right-front side of the drive.
MUD
SCREW
2. Obtain a common screwdriver and insert it into the MUD slot.
3. Press against the spring-loaded MUD screw until it stops.
WARNING:
Do not turn the screwdriver to the left or counter-clockwise (CCW) when removing a
jammed cartridge.
4. Slowly turn the screwdriver clockwise (CW) to remove the jammed cartridge.
Note: When the MUD screw will not turn any further CW, the reel motors are lowered and
the cartridge can be removed.
5. Remove the screwdriver.
6. Remove the cartridge from the 9840 Tape Drive.
Note: If cartridges continue to jam, the drive is defective and must be replaced.
95739
C53633
C53634
Ninth Edition
Jammed Cartridge
5-13
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