Oce cm3522 User Manual page 249

Troubleshooting
Message
Malfunction detected.
Please call your Service Rep.
Now Downloading Program Data
from Firmware server.
Cannot be accessed due to unau-
thorized access.
Please contact your administrator.
The Administrator Password is not
valid due to unauthorized access.
If any message other than those listed above appears, perform the operation described in the message.
Océ cm3522/cm2522
Cause
The machine malfunctioned and is
unable to make copies.
À CS Remote Care was activated by
the service representative.
Á Internet ISW is being downloaded.
The authentication information has
become invalid since the authentica-
tion attempts have failed the speci-
fied number of times.
The administrator password has be-
come invalid since the authentication
attempts have failed the specified
number of times.
Remedy
Inform your service representative of
the code displayed on the touch pan-
el.
Do not turn off the machine with the
[Power] (auxiliary power) key while
this message is displayed.
After turning off the machine with the
[Power] (auxiliary power) key, turn off
the main power switch, and then con-
tact the service representative.
Contact the administrator of the ma-
chine.
Turn the machine off, then on again.
Turn off the main power switch, and
then wait about 10 seconds before
turning it on again.
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