8
Copying technical support information to an external FTP server
To copy the Support Save data located in the built-in FTP server to an external FTP server, complete
the following steps.
1. Select Monitor > Technical Support > View Repository.
2. Choose from one of the following options:
3. Select the file you want to copy in the table.
4. Click FTP to send the switch event and supportsave files (zip) by FTP.
5. Enter the network address or domain name of the external FTP server in the Network Address
6. Enter your user name and password.
7.
8. Click OK.
Deleting technical support files from the repository
To delete a technical support file from the repository, complete the following steps.
1. Select Monitor > Technical Support > View Repository.
2. Choose from one of the following options:
3. Select the file you want to delete in the table.
4. Click Delete.
5. Click OK on the Technical SupportSave dialog box.
6. Click OK on the confirmation message.
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The Repository dialog box displays.
•
Select the Switches tab to copy technical support information on switches.
•
Select the Hosts tab to copy technical support information on Hosts.
The FTP Credentials dialog box displays.
field.
Enter the root directory where you want to copy the data on the external FTP server in the Root
Directory field.
The data is copied and the Repository dialog box closes automatically.
The Repository dialog box displays.
•
Select the Switches tab to delete technical support information on switches.
•
Select the Hosts tab to delete technical support information on Hosts.
DCFM Professional Plus User Manual
53-1001774-01