Streaked Horizontal Lines Appear On Prints - Lexmark MS910 Series User Manual

Troubleshooting

Streaked horizontal lines appear on prints

ABCDE
ABCDE
ABCDE
Action
Step 1
a
Depending on your operating system, specify the tray or feeder from
Printing Preferences or the Print dialog.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Step 2
From the control panel, set the paper type and weight in the Paper menu
to match the paper loaded in the tray.
Do the paper type and weight match the type and weight of the paper in
the tray?
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Step 4
a
Remove, and then reinstall the photoconductor unit.
Warning—Potential Damage: Do not expose the photoconductor
unit to direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Step 5
a
Clean the charger and the printhead lens.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Yes No
Go to step 2. The problem is solved.
Go to step 3. Change the paper type
and weight to match
the paper loaded in the
tray.
Go to step 4. The problem is solved.
Go to step 5. The problem is solved.
Go to step 6. The problem is solved.
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