Troubleshooting
Switch does not power up:
All products manufactured by Extreme Networks use digital power supplies with surge protection. In
the event of a power surge, the protection circuits shut down the power supply.
To reset the power, unplug the switch for 1 minute, plug it back in, and attempt to power-up the switch.
If this does not work, try using a different power source (different power strip/outlet) and power cord.
Using the Command Line Interface
This section describes helpful information for using and understanding the command line interface
(CLI). This section contains the following topics:
General Tips and Recommendations on page 614
●
MSM Prompt—Modular Switches Only on page 616
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Command Prompt on page 616
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Port Configuration on page 617
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VLANs on page 618
●
STP on page 618
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ESRP on page 619
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VRRP on page 620
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General Tips and Recommendations
The initial welcome prompt does not display:
Check that:
Your terminal or terminal emulator is correctly configured
●
Your terminal or terminal emulator has the correct settings:
●
9600 baud
■
8 data bits
■
1 stop bit
■
no parity
■
XON/OFF flow control enabled
■
For console port access, you may need to press [Return] several times before the welcome prompt
appears.
The SNMP Network Manager cannot access the device:
Check that:
The Simple Network Management Protocol (SNMP) access is enabled for the system.
●
The device IP address, subnet mask, and default router are correctly configured, and that the device
●
has been reset.
The device IP address is correctly recorded by the SNMP Network Manager (refer to the user
●
documentation for the Network Manager).
614
ExtremeWare XOS 11.3 Concepts Guide
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