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To add members to the list:
1.
From the Monitor Available list, select the extensions to add to the
extension user's AltiView Change Monitor window.
2.
Click Add to move the extensions to the Monitor List.
To remove members:
1.
Select the extensions in the Monitor List.
2.
Click Remove.
Select the Trunk Monitor Enable check box to allow monitoring of the
AltiLink Plus trunk events at the selected extension.
Click the Default button to return the settings to the default—the extension
can monitor its own calls.
Feature Tips
Each time a user logs into the AltiGen Voice Mail System, the user will
hear a Feature Tip, helpful tips and reminders of the most useful features
for optimal use of AltiContact Manager. There are a total of eleven tips and
a different tip is played each time the AltiGen Voice Mail System is
accessed. Another way to listen to Feature Tips is by pressing #55 on the
telephone. You can listen to just one tip at a time or listen to all the tips at
once.
Individual users may turn this feature off (stop AltiContact Manager from
playing Feature Tips at the beginning of the AltiGen Voice Mail System
login) by pressing 6 at the Personal Options menu. This is a toggle feature,
so pressing 6 at the Personal Options menu will turn it back on if it is off.
You may, however, want to completely disable this feature for all users.
To disable Feature Tips system-wide:
1.
Select Run from the Start menu and enter regedit to open the
Registry Editor.
Caution: Changing the registry can affect the configuration of your
system! We recommend making a backup copy of the
registry before making any changes.
2.
Go to the following location:
\HKEY_LOCAL_MACHINE\SOFTWARE\AltiGen
Communications, Inc.\AltiWare\
AltiContact Manager Administration Manual
Extension Configuration
14-41
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Table of Contents
Troubleshooting
