Table of Contents
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troubleshooting 6-32
T1/PRI features
ANI/DNIS Transport over Tie
Trunks 1-25
hop off calls over Tie Trunks 1-9
TAPI
definition G-10
support 1-5
TCP fragmentation 9-10
TCP/IP 26-1, 26-5
TDM bus mode 5-23
A-law 5-24
u-law 5-24
technical support
escalation procedures B-2
technical training B-4
TEI (terminal endpoint
identifier) 6-31
terminal endpoint identifier
(TEI) 6-31
Third party applications 3-3
third party queue management
application 1-24
tie trunk 7-5
tie trunks 5-17
time display 18-2
toll call prefix 5-24
toll call prefixes 5-24
toll prefix 5-24
toll restrictions 1-7, 5-15
toolbar 4-4, 4-10
tools 28-1
traffic statistics 4-9, 6-10
Transfer Predial String 7-5
transfer system 3-45
transferring calls from group
queue 1-15
transmitted caller ID 14-6
transmitted CID 14-6
transport protocol 26-1
Triton
T1 board 1-4
T1/PRI trunk properties 7-24
Triton Analog Extension board
specifications 2-6
Triton Analog GS/LS trunk
properties 7-9
Triton Analog Station Board
configuration 6-4
Triton Analog Station Line Properties
dialog box 14-12
Triton Resource Board 6-2
Triton Resource board
specifications 2-8
Triton T1/PRI (see also T1/PRI)
Triton T1/PRI Board
configuration 6-11
Triton T1/PRI board
specifications 2-8
Triton VoIP
trunk properties 7-20
Triton VoIP Board
configuration 6-7
Triton VoIP board (see also VoIP)
troubleshooting
cannot make connection 6-10
loop-back test 6-10
poor voice quality 6-10
VoIP board 6-10–6-11
troubleshooting T1/PRI 6-32
trunk
access code 7-3, 7-6
attributes 7-5
Centrex 7-5
configuration
apply to multiple trunks 1-22
dialing scheme 7-5
direction of transmission 7-4
E-911 support 7-4
ground start G-5
impedance G-5
incoming call routing 7-28
loop start G-6
phone number 7-5
trunk access 5-9
trunk access code 1-26
trunk based recording 13-2
trunk configuration 7-1
Trunk Configuration window 4-7
Trunk Control APC SDK Session
License 3-6
Trunk icon 4-4
AltiContact Manager Administration Manual I-15
Index
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Table of Contents
Troubleshooting
