Firewall Considerations - Altigen AltiContact Manager Version 5.0A Administration Manual

Software Installation
• Third party applications. AltiContact Manager must be installed
before any third party applications on a Windows 2000 or Windows
2003 system. Contact your third party application vendor(s) to find out
if an upgrade is required for their product to work with the release you
are about to install.

Firewall Considerations

If you are using a firewall in the AltiWare ACM 5.0A environment, the
following are the network ports used:
Client
a
AltiAdmin
AltiConsole
AltiControl
AltiReach
AltiView/AltiAgent
AltiSupervisor
CDRSearch
TAPI Client
AltiGen IP Phone
VoIP H.323/H.225
VoIP Message
Waiting
VoIP H.245
VoIP RTP
VoIP ATPS
Web Client
Server
AltiWare DCOM
AltiLink+
AltiLink+
AltiLink
AltiLink+
VM Service
AltiLink+
Internal/External CDR
Logger
AltiLink+
Internal/External CDR
Logger
TAPI Gateway
AltiGen IP Phone Service 10032
Gatekeeper
VoIP H.323/H.225
VoIP Message Waiting
VoIP H.245
VoIP RTP
VoIP ATPS
AltiLink+
plus VoIP ports described
above
AltiContact Manager Administration Manual
TCP UDP
135 135
10025
10025
10015
10025
10028
10025
10027
10025
10027
10029
10026
1718, 1719
1720
49151
From 49152
b
to N
10032
10025
3-3