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Workgroup Configuration
Enabling Message Notification
After configuring your message notification settings, to enable message
notification, check the "Allow Calls to be Transferred or Conferenced
to an Outside Number" field in the Restriction tab of Extension
Configuration.
Setting Call Handling Options
Call Handling options include forwarding, handling busy calls, handling
no-answers and other options.
You can use Apply to to apply call restriction settings to one, some, or all
workgroups.
To work with workgroup call handling options, select the workgroup
number from the Group List, then click the Call Handling tab.
Figure 12. Call Handling tab, Workgroup Configuration
AltiContact Manager Administration Manual
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Table of Contents
Troubleshooting
