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Figure 12. Call Reports tab, System Configuration
Internal Database Configuration (Internal Logger
Service)
The Internal Log Service (shown in the Log Service display window) is
created by default. You can enable or disable the service, but you cannot
remove this database or add another Internal Log Service.
To enable Internal Logger Service (CDR) to the local drive:
1.
Select the Internal Log Service checkbox.
2.
In the Internal Database Configuration field, use the up/down
arrows to select the Active database retaining period in months. This
determines how long the data will be kept in the database.
3.
(Optional) In the Archive purged record(s) field, use the up/down
arrows to select the number of months per archive file. This determines
the number of months that each archive will contain.
4.
Press OK or Apply.
AltiContact Manager Administration Manual 5-21
System Configuration
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Table of Contents
Troubleshooting
