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Apply to Button
The Huntgroup Configuration window often allows you to apply changes
to a particular huntgroup or to select many huntgroups to which to apply
the changes.
Clicking the Apply to button pops up a list of all huntgroups to which the
change can apply. All huntgroups are selected by default. You then de-
select the ones you don't want, or de-select all and then select the ones you
want. Note that you cannot use the mouse to drag over and select multiple
items; you must use the Shift and Ctrl keys.
The Apply to button is disabled unless there is a change that can be applied
to multiple huntgroups, and when you use it to apply changes to multiple
huntgroups, it works on only those changed attributes that can be applied.
Accessing Huntgroup Configuration
Access Huntgroup Configuration from Huntgroup Configuration... on
the System Management menu, or using the drop-down list next to the
System icon) and going to Huntgroup Configuration.
You can then work with the following settings, each of which is accessed
by a tab in the Huntgroup Configuration window.
•
General—add or delete a huntgroup, assign a group name, password,
DID number and tenant assignment (if applicable)
•
Group Member—add or remove members from huntgroups
•
Workgroup Hours—business hours settings for huntgroups
•
Mail Management—capacity and feature options for huntgroup
mailboxes
•
Notification—preferences and options for voice mail notification
•
Call Handling—call forwarding, call waiting, and call handling
preferences and options
•
Queue Management—options for setting default or custom phrases
used as queue announcements
15-2 AltiContact Manager Administration Manual
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Troubleshooting
