Setting Business Hours - Altigen AltiContact Manager Version 5.0 Administration Manual

Setting Business Hours

Setting Business Hours
The Business Hours settings define how after hours calls are handled for
workgroups. An administrator can assign a Business Hour profile to a
group, and also configure after hours handling for each day of the week.
To work with workgroup hour settings, select the workgroup number you
want to work with from the list in the Workgroup Configuration General
window, then click the Business Hours tab to open the Workgroup Hours
window.
Figure 5. Business Hours window, Workgroup Configuration
Set the business schedule parameters as follows:
Parameter
Business Hour
15-10 AltiContact Manager Administration Manual
Description
Use the drop-down list to select a Business Hour
profile to apply to the workgroup (selection based on
settings configured in the Business Hours window —
"Setting Business Hours" on page 5-10).