Establishing Basic Huntgroup Attributes - Altigen AltiContact Manager Version 5.0 Administration Manual

Setting Up Huntgroups
2. Type in a group number for the huntgroup and click OK.

Establishing Basic Huntgroup Attributes

After you create a huntgroup, you can set other basic attributes in the
Huntgroup Configuration General window:
To set up Group Information, type in the following:
• First Name and Last Name—each with a maximum of 32 characters.
• Password—the default is the system default password set on the
Number Plan tab of the System Configuration window.
A valid password cannot be the same as its extension number and must
be 4–8 digits (numbers or letters A–Z) in length. Basic password
patterns, such as repeated digits (1111), consecutive digit strings
(1234), or digits that match the extension (Ext. 101 using 1012, 9101,
10101, etc.) are not allowed. The letters map to numbers (on a phone,
for example) as follows:
Numbers
2 A, B, C, a, b, c
3 D, E, F, d, e, f
4 G, H, I, g, h, i
5 J, K, L, j, k, l
• DID Number—each huntgroup can be assigned a DID number. This
number does not have a fixed length, but the length must be long
enough (range 2–16) for the system to match the DID incoming call.
It is recommended to use the full 10 digit DID number, not just the
last few digits. This full number guarantees the system can send the
14-4 AltiContact Manager Administration Manual
Letters
6
7
8
9
Numbers
M, N, O, m, n, o
P, Q, R, S, p, q, r, s
T, U, V, t, u, v
W, X, Y, Z, w, x, y, z
Letters