Adding Ivrs - Altigen AltiContact Manager Version 5.0 Administration Manual

Adding IVRs

The first 16 IVRs are provided by default with the menus blank. You can
edit these as described in "Editing IVRs" on page 11-4. You don't need to
add a new IVR if you're going to use 16 or fewer.
To add an IVR beyond the first 16:
• Select IVR Configuration... from the CallCenter Management
menu, or
• select the IVR icon.
Figure 1. IVR Select window
• Edit—opens the IVR window, where you can edit the IVR as
described in "Editing IVRs" on page 11-4
• Add—opens the IVR dialog box.
AltiContact Manager Administration Manual
IVR Configuration
11-3