Setting VoIP Codecs
The default codec for static IP extensions is G.711 with 64 kbps for voice
packets. This is appropriate for lease lines or high-speed connections. The
default codec for dynamic IP extensions is G.723 with 6.3 kbps. This is
appropriate for internet connections. For voice, G.723 AB uses 8 kpbs.
•
G.711/G.723/G729 bandwidth requirements:
(for example, a Multilink Point-to-Point Protocol (MLPPP) or Frame
Relay Forum (FRF), with no Voice Activity Detection (VAD)
running)
— G711 10ms packet frame
— G711 20ms packet frame
— G711 30ms packet frame
— G723 30ms packet frame 6.4k rate = 18.7 kbps
— G729 20ms packet frame
— G729 30ms packet frame
You can change these defaults settings for AltiContact Manager-to-
AltiContact Manager connections using the VoIP Codec Configuration
window.
To open the VoIP Codec Configuration window:
• Select the VoIP Configuration... from the System Management
menu and select the VoIP Codec Configuration tab. Or,
• Use the drop-down list next to the System icon, select VoIP
Configuration... and select the VoIP Codec Configuration tab.
= 100.8 kbps
= 82.4 kbps
= 76.3 kbps
= 26.4 kbps
= 20.3 kbps
AltiContact Manager Administration Manual
VoIP Configuration
9-5