System Requirements
Hardware Requirements
AltiContact Manager hardware requirements depend on the number of
extensions (lines) and trunks your site requires. Refer to Table 6 on page 2-
12 for AltiContact Manager platform selection.
System Key Requirement
AltiContact Manager requires a system key in order to function. The
system key is a hardware security device that allows the software to run
ONLY when that system key is attached to the parallel or USB port of the
server that AltiContact Manager is running on. The system key is required
for initial installation, software upgrade process, and upon system reboot.
One pre-assigned, DB-25 parallel port system key is included with every
copy of AltiContact Manager (upgrade or original). Each system key has a
unique key designated for a particular AltiGen software package - system
keys cannot be shared among systems. System keys are also available in
USB form factor. USB system keys must be special ordered.
Selecting the AltiContact Manager Platform
In order to maintain your AltiContact Manager system integrity and plan
for future site expansion, you should take into consideration the following
points before selecting the AltiContact Manager platform:
• Reliability
• Expandability
• System performance
Minimum System Requirements
The following operating systems are supported in AltiContact Manager:
• For AltiContact Manager 5.0 Server:
— Windows 2000 Server with SP4 and above.
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