Adding New Extensions; Establishing Basic Extension Attributes - Altigen AltiContact Manager Version 5.0 Administration Manual

Setting up Extensions

Adding New Extensions

To add a new extension:
1. Click the Add button in the General window. The Add New
Extension dialog box opens.
Figure 2. Add New Extension dialog box
2. Type in an Extension Number.
The number must begin with a number assigned to be used for exten-
sion, and it must be the length assigned to extensions, both of which
are set in the Number Plan in System Configuration as described in
"Setting a System Number Plan" on page 5-4.
3. Select the Type of extension from the two options, Physical or
Virtual.
4. Depending on the type of extension you're creating, take one of the
following actions:
• If you're setting a virtual number, you're done. Click OK.
• If you're setting up a physical extension, select an available
physical location—slot and channel for the line—then click OK.
The slots (logical board ID) and the channels (the ports) are dis-
played and available if they have not yet been assigned to an exten-
sion.

Establishing Basic Extension Attributes

After you create an extension, you can set other basic attributes in the
Agent Configuration General window:
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