Altigen AltiContact Manager Version 5.0 Administration Manual page 382

Establishing Workgroup Membership
Figure 3. Group Member window, Workgroup Configuration
Adding or Removing Members
To add extension(s) to the selected workgroup:
1. In the Group Member window, click the extension number(s) in the
Not Member list.
2. Click Add to move them to the Member list.
Note: If the workgroup pilot extension is configured to Ring All
Available Members, the maximum number of members is 20.
See "Setting Call Handling Options" for details.
3. By default, the newly added member will have the Skill Level set to 1.
To change the Skill Level, double-click on the member in the Member
15-8 AltiContact Manager Administration Manual