Troubleshooting: Problems And Solutions; Hardware Installation - 3Ware 7000-2 - Escalade RAID Controller User Manual

Troubleshooting:
Problems and Solutions
Note:
questions, refer to 3ware's support web page at http://
www.3ware.com/support.
Note:
be found on the 3ware web site at
http://www.3ware.com/NewFaq/3ware.htm.

Hardware installation

Q1: The rail on the ATA RAID controller doesn't fit in the case.
Use a screwdriver to remove the black end rail. It aligns and secures
the ATA RAID controller in the computer chassis but is not critical
for operation.
Q2: The system doesn't begin booting (no BIOS runs) when the
ATA RAID controller is installed but boots OK when the con-
troller is removed.
Check the cabling between the drives and the ATA RAID controller.
A cable plugged in upside down can prevent your system from run-
ning its BIOS.
Q3: The 3ware BIOS screen never appears.
The ATA RAID controller is not installed properly. Reinstall the
hardware and reboot. There may also be a problem with the mother-
board. Please check the Motherboard Compatibility List on the
www.3ware.com
For more troubleshooting tips and frequently asked
More troubleshooting problems and solutions can
Troubleshooting
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