Problems Regarding Paper
Roll Paper Cannot be Inserted into the Paper Feed Slot
The roll paper is warped.
If paper cannot be advanced from Roll 2 (Lower), the
Roll Unit Cable is disconnected.
Cannot Load Sheets
The paper source selection is incorrect.
Paper is not cut straight
The paper is bent or curled at the cut position.
Paper rises by the ends of the cut position before
it is cut.
Paper is not cut
In the printer driver, No or Print Cut Guideline is
specied in Auto Cut.
In MAIN MENU, Eject or Manual is specied in
Cutting Mode.
618 Troubleshooting
Cause
Cause
Cause
Cause
Corrective Action
Straighten out curls and reload the roll.
Connect the Roll Unit Cable rmly to the Roll Unit
Power Supply Inlet and the inlet on the roll unit.
Corrective Action
Press the Feeder Selection button to activate the
Cut Sheet lamp.
Corrective Action
Straighten out any curling by the edges of the paper.
Reload the paper correctly.
Corrective Action
Specify Yes in Auto Cut in the printer driver.
Specify Automatic in Cutting Mode in MAIN MENU.
Need help?
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