The Printer Stops During A Print Job; An Error Message Is Shown On The Display Screen; The Printer Ejects Blank, Unprinted Paper - Canon imagePROGRAF iPF820 User Manual

The printer stops during a print job

The printer stops during a print job

An error message is shown on the Display Screen

An error message is displayed during printing.
The last portion of roll paper was used during a print
job, and paper could not be advanced because the
trailing edge is taped to the roll.

The printer ejects blank, unprinted paper

The leading edge of the roll paper was cut to
straighten it.
The Printhead nozzles are clogged.
A print job was received from an incompatible printer
driver.
The printer has received print data that includes HP
RTL commands when Auto Rotate is On.
The printer is damaged.
The printer stops when printing a HP-GL/2 job (the
carriage stops moving)
The printer is analyzing the print job.
620 Troubleshooting
Status
Status
Cause
Corrective Action
Check the error message and take action as
necessary.
(→P.648)
Remove the used roll and insert a new roll.
(→P.125)
(→P.129)
(→P.89)
Corrective Action
This operation is normal.
The printer cuts the leading edge of the roll to
straighten it and ejects the scraps when Trim
Edge First in the printer menu is On or when Trim
Edge First is Automatic and the leading edge is
slanted. The printer is ready to print after this initial
preparation.
When Off is selected under Trim Edge First, the
edge is not cut and scraps are not removed.
Print a test pattern to check the nozzles and make
sure the Printhead is in good condition for printing.
(→P.577)
Clean the Printhead if the nozzles are clogged.
(→P.578)
Use the correct imagePROGRAF printer driver for
the printer and try printing again.
Set Auto Rotate to Off before attempting to print
again.
(→P.53)
Contact your Canon dealer for assistance.
Corrective Action
Either wait a while for printing to resume, or on
the printer Control Panel, set Input Resolution to
300dpi.
(→P.53)