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Table 5. Firmware Error Codes. (continued)
Error Code Description
20EE 000C Description: Pointer to the operating system not found in non-volatile storage.
Action: Values normally found in non-volatile storage that point to the location of an operating
system were not found. This can happen for two reasons, either your installed operating system
does not support storing the values or some event occurred that caused the system to lose
non-volatile storage information (drainage or replacement of the battery). If you are running AIX,
this information can be reconstructed by running the bootlist command specifying the device that
the operating system is installed on. Refer to your AIX documentation for the exact syntax and
usage of the bootlist command.
To boot the operating system so that the above-mentioned values can be reconstructed, power off
the system and power it on again. This should cause the system to look for the operating system in
the devices contained in the custom boot list or in the default boot list, depending on the condition
of the system. If this is not successful, use the System Management Services Menus to modify the
boot sequence (also known as boot list) to include devices that are known to contain a copy of the
operating system. For example, select a hard disk known to have a copy of the operating system
as the first and only device in the boot sequence (boot list) and attempt to boot again. If the
problem persists, replace the system unit backplane.
Location: U0.1-P1.
20EE 000E Unable to execute the open firmware method.
20EE 000F Unable to find the package node.
20EE 0010 Unable to execute the root VPD method.
20EE 0011 Unable to execute the VPD method.
20EE 0012 Unable to execute the mem-dimm-VPD method
20EE 0013 Unable to allocate memory for VPD.
20EE 0014 Unable to allocate memory for location codes.
Action/
Possible Failing FRU
1. Reboot the system.
2. Reflash the system with the latest level of
system firmware.
3. Call service support.
1. Reboot the system.
2. Reflash the system with the latest level of
system firmware.
3. Call service support.
1. Reboot the system.
2. Reflash the system with the latest level of
system firmware.
3. Call service support.
1. Reboot the system.
2. Reflash the system with the latest level of
system firmware.
3. Call service support.
1. Reboot the system.
2. Reflash the system with the latest level of
system firmware.
3. Call service support.
1. Reboot the system.
2. Reflash the system with the latest level of
system firmware.
3. Call service support.
The system firmware may be corrupted.
Chapter 5. Error Code to FRU Index
149
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