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If the symptom did not change and all the FRUs have been exchanged, call service support for
assistance.
If the symptom changed, check for loose cards, cables, and obvious problems. If you do not find a
problem, go to the "Quick Entry MAP" on page 43 and follow the instructions for the new
symptom.
YES
Go to "Step 1548-9."
Step 1548-9
1. Make sure the diagnostic CD-ROM is inserted into the CD-ROM drive.
2. Turn off the power and remove the power cords.
3. Plug the IDE cable into the IDE connector on the CEC backplane.
4. Connect the signal and power connectors to the IDE CD-ROM drive.
5. Plug in the power cords and wait for the OK prompt to display on the operator panel display.
6. Turn on the power.
7. Insert the diagnostic CD-ROM into the CD-ROM drive.
8. After the word keyboard is displayed, press the number 5 key on either the directly attached keyboard
or on an ASCII terminal keyboard.
9. Enter the appropriate password if you are prompted to do so.
Is the Please define the System Console screen displayed?
NO
One of the FRUs remaining in the system unit is defective.
Exchange the FRUs that have not been exchanged, in the following order:
1. IDE cable
2. CD-ROM drive
3. CEC backplane (see notes on page 41)
Repeat this step until the defective FRU is identified or all the FRUs have been exchanged.
If the symptom did not change and all the FRUs have been exchanged, call service support for
assistance.
If the symptom has changed, check for loose cards, cables, and obvious problems. If you do not
find a problem, go to the "Quick Entry MAP" on page 43 and follow the instructions for the new
symptom.
YES
Go to "Step 1548-10."
Step 1548-10
The system is working correctly with this configuration. One of the SCSI devices that you disconnected
may be defective.
1. Make sure the diagnostic CD-ROM is inserted into the CD-ROM drive.
2. Turn off the power and remove the power cords.
3. Plug the SCSI cable into the SCSI connector on the CEC backplane.
4. Connect the signal and power connectors to one of the SCSI devices (for example: CD-ROM drive,
tape drive, disk drive, and so on). Do not connect the signal and power connectors to the disk drive
backplane at this time.
5. Plug in the power cords and wait for the OK prompt to display on the operator panel display.
6. Turn on the power.
7. After the word keyboard is displayed, press the number 5 key on either the directly attached keyboard
or on an ASCII terminal keyboard.
94
IntelliStation POWER 9114 Model 275 Service Guide
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