IBM R/S6000 7012 300 Series Operator's Manual
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IBM R/S6000 7012 300 Series Operator's Manual

IBM R/S6000 7012 300 Series Operator's Manual

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RS/6000
7012 Models 300 Series
Operator Guide
SA38–0544–00

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Summary of Contents for IBM R/S6000 7012 300 Series

  • Page 1 RS/6000 7012 Models 300 Series Operator Guide SA38–0544–00...
  • Page 2 First Edition (October 1997) This edition notice applies to the R/S6000 7012 Models 300 Series Operator Guide. This edition obsoletes all previous editions. The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: THIS PUBLICATION IS PRINTED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

  • Page 3: Table Of Contents

    Table of Contents Communications Statements ..........Safety Notices .
  • Page 4 Type C Bezel CD-ROM Drive ......... . . 2-19 Loading the CD-ROM Drive .
  • Page 5 Enterprise System Connection (ESCON) Adapter ......3-40 Starting or Stopping Communications With the Host System .
  • Page 6 Format Media ............4-54 Format and Certify .
  • Page 7 Chapter 7. Hardware Problem Determination ......Hardware Problem Determination Procedure ....... . Chapter 8.
  • Page 8 viii Operator Guide...

  • Page 9: Communications Statements

    Communications Statements The following statement applies to this product. The statement for other products intended for use with this product will appear in their accompanying manuals. Federal Communications Commission (FCC) Statement Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 10 United Kingdom Telecommunications Safety Requirements This equipment is manufactured to the International Safety Standard EN60950 and as such is approved in the UK under the General Approval Number NS/G/1234/J/100003 for indirect connection to the public telecommunication network. The network adapter interfaces housed within this equipment are approved separately, each one having its own independent approval number.
  • Page 11 Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen EMVG vom 9.Nov.92 das EG-Konformitätszeichen zu führen. Der Aussteller der Konformitätserklärung ist die IBM Germany. Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse A. Für diese Klasse von Geräten gilt folgende Bestimmung nach dem EMVG: Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit besonderer...
  • Page 12 Operator Guide...

  • Page 13: Safety Notices

    Safety Notices Note: For a translation of these notices, see System Unit Safety Information . Definitions of Safety Notices A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages: A caution notice indicates the presence of a hazard that has the potential of causing moderate or minor personal injury.
  • Page 14 Power Cables Note: If you should need a different power cable, use this figure and the following table to assist you when ordering. Part Index Number Country 1838574 Bahamas, Barbados, Bolivia, Brazil, Canada, Costa Rica, Dominican Republic, El Salvador, Ecuador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Netherlands Antilles, Panama, Peru, Philippines, Taiwan, Thailand, Trinidad, Tobago, U.S.A.

  • Page 15: About This Book

    About This Book This book uses three-digit model numbers. You may have other documentation that uses four-digit model numbers. For example, the model 32H in this book may be referred to as a model 320H in other documentation. They are the same system units. This book provides information about the operator controls and the devices installed in the 7012 system unit.

  • Page 16: Chapter 1. System Unit Description

    Chapter 1. System Unit Description This chapter contains information to help you become familiar with the 7012 system unit. Typical Workstation Arrangement Your system unit may have a display, keyboard, and mouse attached to it, plus a wide range of other available options such as a tape drive, printers, data communications, terminals, and plotters.

  • Page 17: System Unit Features

    Depending on the particular model, additional features could be present. For example: SCSI, Ethernet ports, or SCSI-2 SE port 16-bit SCSI cable instead of an 8-bit SCSI Bus Extender card Metal covers with a plastic front bezel No rear cover Capable of supporting two removable media bays Front cover with an operator-accessible front panel System Unit Features...

  • Page 18: System Illustration For Early Models

    System Illustration for Early Models Key Mode Reset 3-Digit Diskette Diskette Eject Switch Button Display Drive Button Logo Power Switch Front Cover Base Power Cable Logo Rear Rear Cover Supply Guides Base System Unit Description...

  • Page 19: System Illustration For Models 380, 390, 39H, And 397

    System Illustration for Models 380, 390, 39H, and 397 Power On LED Diskette LED Key Mode Reset 3-Digit Diskette Power Switch Button Display Drive Button Logo Diskette Eject Button Front Cover Optional Media Bays Base Serial Number Power Ethernet Adapter Positions 1 2 3 4 Serial 1 Parallel Port Tablet...

  • Page 20: Base Positioning

    Base Positioning In the typical workstation arrangement shown on page 1-1, the system unit is in the horizontal position. You can use the system unit in either the horizontal or vertical position as shown in this illustration. The unit has a removable base for stabilizing when the unit is in the vertical position.

  • Page 21: Rear Cover Removal And Replacement

    Rear Cover Removal and Replacement Note: All 7012 models do not have rear covers. If your model does have a rear cover, use the following procedure for its removal and replacement. Removal 1. Grip the lower-right and lower-left corners and tilt the bottom of the rear cover out about 30 degrees.

  • Page 22: External Device Connectors

    External Device Connectors When the rear cover is removed, the system unit connectors and ports are accessible. These connectors and ports, shown in the following illustrations, are used to attach external devices. Note: For a translation of these notices, see System Unit Safety Information. DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system.
  • Page 23 The rear of your system unit will resemble one of the following figures. Models 320 and 32H Power Ethernet Adapter Positions Connector Parallel Port Serial 1 Tablet Mouse Plate (not on all Keyboard Serial 2 system units) Models 340, 34H, 350, 355, 360/36T, 365, 370/37T, 375 Ethernet Power Connector...

  • Page 24: Location Codes

    Location Codes Because the same diagnostic programs are used on all of the system units, a location code is used to physically locate a failing device or unit. The location code is displayed along with the service request number (SRN) when the diagnostic programs isolate a failure. If the location code is not known, you can run the Display Previous Diagnostic Results service aid to display the results of the last time the diagnostic programs were run.

  • Page 25: Location Code Format For Scsi Devices

    0S - External bus connector of an integrated SCSI controller, Slot number of the SCSI controller. For the IBM 7012 direct bus attach disk drive, 7 is the rear drive and 8 is the front drive. Always 0. Always 00.

  • Page 26: Location Code Table

    Location Code Table Use the following table to determine the physical location of a device or unit. Note: The location code format for 9333 devices is described in the 9333 documentation. Use the following example to identify the two-character pairs. AB-CD-EF-GH Pair Value...
  • Page 27 Pair Value Description For devices other than those listed here Port addresses for 8-port async, 16-port async, and 16-port thru concentrator distribution boxes. G,HHH Diskette drive 1 Memory SIMM (J12) on the system board Memory SIMM (J13) on the system board Memory SIMM (J17) on the system board Memory SIMM (J18) on the system board SCSI address and logical unit number of the device.

  • Page 28: Chapter 2. Using The System Unit

    This web site gives ergonomic guidelines to help you understand the ergonomic considerations that you should know about in working at a computer workstation. The address is: http://www.us.pc.ibm.com/healthycomputing Using the System Unit...

  • Page 29: Setting The Key Mode Switch

    Setting the Key Mode Switch The key-controlled mode switch has three positions: Normal ( OK ) Secure ( Service ( The switch is used to establish the initial program load (IPL) path. The IPL loads the system programs, checks the system hardware, and prepares the system for user operation. Before starting the system unit for normal day-to-day operation, set the key mode switch to the Normal position.
  • Page 30 The following table summarizes the operations possible for each key mode switch position: Key Mode Switch Position Operation Normal Secure Service Reset Keyboard Active Keyboard Debug/Dump/Loading Operating System Normal IPL Service IPL Covers Locked The Normal position is used for attended operation, which is the usual or normal placement of the key mode switch when an operator is present and in control of the operation at the system unit.

  • Page 31: Starting The System Unit

    Attention: The Reset button is active when the key mode switch is in the Normal or Service position, and pressing the Reset button can cause data to be damaged or lost if the operating system is still running. If there is a problem with the system unit, refer to the AIX Version 4 Problem Solving Guide and Reference before setting the key mode switch in the Service position or pressing the Reset button.

  • Page 32: Stopping The System Unit

    Stopping the System Unit Attention: When using the shutdown procedure for your system, enter the correct command before you stop the system unit. Failure to do so may result in the loss of data. If you need information on the shutdown procedure for your operating system, see the shutdown procedure in your operating system information.

  • Page 33: Ordering Keys

    Ordering Keys For protection against unauthorized key duplication, the key mode switch is equipped with a Medeco high security lock. Keys for this lock are a factory restricted series, and duplicate keys are not available through normal commercial channels. The metal code tag supplied with your original keys authorizes you to purchase additional keys directly from the Medeco factory.

  • Page 34: Key Reorder Form

    Key Reorder Form A copy of this form, when accompanied by the metal code tag supplied with the original keys, represents an authorized order for additional factory keys. Please indicate the quantity required and enclose a check or money order for the appropriate amount.

  • Page 35: Reading The Three-Digit Display

    Reading the Three-Digit Display Attention: If you have a continuous flashing 888 in the three-digit display,this illustration,do not push the Reset button until you read “Reading Flashing 888 Numbers” on page NO TAG or obtain a Problem Reporting Form from the AIX Version 4 Problem Solving Guide and Reference.

  • Page 36: Using The Reset Button

    Using the Reset Button Attention: When the key mode switch is in the Normal or Service position, pressing the Reset button causes the unit to reset and perform an IPL. Pressing the Reset button while the operating system is running can result in damaged or lost data. The Reset button has four purposes: To cause an IPL of the system when the key mode switch is in the Normal or Service position.

  • Page 37: Using The Keyboards

    Using the Keyboards There are several keyboards available with the system unit. The keyboards have various keys that enter data and control the cursor location. The keyboards can be engraved for the languages of different countries. The functions of each keyboard depend on the software used. The character sets for the keyboards are contained and explained in the information for your operating system.

  • Page 38: Using The Three-Button Mouse

    Using the Three-Button Mouse The mouse is a hand-operated locating device. A three-button mouse is available for use with the system unit. Consult your application publication for the exact use of the three-button mouse. Three-Button Mouse You can use the mouse to perform such functions as positioning a cursor, selecting items from a menu, or moving around in your document much easier and faster than if you used only the keyboard.

  • Page 39: Handling The Mouse Correctly

    Handling the Mouse Correctly For best operation, handle the mouse with care. Incorrect handling can damage the mouse. do not : Operate the mouse on cloth, unfinished wood, newspaper, or carpet. Drop or hit the mouse. Carry the mouse by holding onto the cable. Expose the mouse to extreme temperatures or direct sunlight.

  • Page 40: Cleaning The Mouse

    Cleaning the Mouse 1. Remove the retaining ring by turning it counterclockwise, in the direction of the arrows as shown in the following illustration. Open Arrows Ball Retaining Ring Cavity Open Slots 2. Remove the ball. 3. Inspect the ball for contaminants. Wipe it clean with a dry, lint-free cloth. 4.

  • Page 41: Using The 3.5-Inch Diskette Drive

    Using the 3.5-Inch Diskette Drive The in-use light is on when the system is accessing the drive. The number 1.44 is printed on the diskette-unload button, as shown in the following illustration. Do not stop the system unit or remove a diskette when the in-use light is on, or you may lose some of the data on the diskette.

  • Page 42: Types Of 3.5-Inch Diskettes

    Types of 3.5-Inch Diskettes Attention: Diskette drives and diskettes must be the correct type to store data successfully. If you use the wrong diskette in your 3.5-inch diskette drive, the data on the diskette may be destroyed. The diskette drive uses the following 3.5-inch diskettes: 1.0M-byte capacity, which stores approximately 720K bytes of data.

  • Page 43: Write-Protecting 3.5-Inch Diskettes

    Write-Protecting 3.5-Inch Diskettes Write-protecting diskettes is necessary so that important information is not accidentally lost. When diskettes are write-protected, you can read information from the diskettes, but you cannot write information on to them. There is a write-protect tab on the 3.5-inch diskette. To locate the write-protect tab, turn the diskette over with the label facing down.

  • Page 44: Loading And Unloading The 3.5-Inch Diskette

    Loading and Unloading the 3.5-Inch Diskette To load a diskette into the drive, insert the diskette in the diskette drive with the labeled metal shutter first, as shown in the following illustration. Push the diskette into the drive until you hear a click. The click indicates that the diskette is securely in position in the drive. The front of your system unit will look like one of the following illustrations.

  • Page 45: Using The Cd-Rom Drive

    Using the CD-ROM Drive The CD-ROM drive position is located in either of the optional media positions. Type B Bezel (CD-ROM and CD-ROM2) CD-ROM Drive Note: For a translation of this notice, see System Unit Safety Information . CAUTION: A Class 3 laser is contained in the device. Do not attempt to operate the device while it is disassembled.

  • Page 46: Loading The Cd-Rom Disc Caddy

    Loading the CD-ROM Disc Caddy Note: The disc caddy is not compatible with the Type C bezel CD-ROM drive. The CD-ROM media kit contains a CD-ROM diagnostic disc and a disc caddy. Open the disc caddy and place the CD-ROM disc in the caddy with the printed side up. Hinged Cover CD-ROM Disc (Printed Side Up)

  • Page 47: Type C Bezel Cd-Rom Drive

    Type C Bezel CD-ROM Drive Note: For a translation of this notice, see System Unit Safety Information . CAUTION: A Class 3 laser is contained in the device. Do not attempt to operate the device while it is disassembled. Do not attempt to open the covers of the device, as it is not serviceable and is to be replaced as a unit.

  • Page 48: Loading The Cd-Rom Drive

    Loading the CD-ROM Drive Notes: The disc caddy is not compatible with the Type C bezel CD-ROM drive. Always handle discs by the edges to avoid leaving fingerprints. Discs can be wiped with a soft, lint-free cloth or lens tissue. Always wipe in a straight line from the inner hub to the outer rim.

  • Page 49: Unloading The Cd-Rom Drive

    Unloading the CD-ROM Drive Note: Always handle discs by the edges to avoid leaving fingerprints. Discs can be wiped with a soft, lint-free cloth or lens tissue. Always wipe in a straight line from the inner hub to the outer rim. 1.

  • Page 50: Emergency Eject

    Emergency Eject Note: Execute the following procedure only when the disc drawer will not eject after the unload button is pressed. 1. Power-off the CD-ROM drive. 2. Insert a straight metal small-diameter rod such as a straightened paper clip into the emergency eject hole as shown in the figure.

  • Page 51: Chapter 4. Using The Standalone And Online Diagnostics

    Chapter 3. Using the Standalone and Online Diagnostics Sources for the Diagnostic Programs The diagnostics consist of Standalone Diagnostics and Online Diagnostics. Standalone Diagnostics are resident on removable media. They must be booted before they can be run. If booted, they have no access to the AIX Error Log or the AIX Configuration Data. Online Diagnostics, when installed, are resident with AIX on the disk or server.

  • Page 52: Diagnostics On A System Unit Attached To Another System

    Support for some tty terminals is optionally installed. If you attach a tty terminal to a system to run diagnostics beware that it may not work properly since the AIX support for the terminal may not be installed. Diagnostics on a System Unit Attached to Another System If your system unit is attached to another system using a network or directly attached to the channel of another system, see “General Information About Multiple Systems”...

  • Page 53: Running Diagnostic Programs From Cd-Rom

    4. Insert the diagnostic programs tape into the tape drive. Close the tape drive’s door if applicable. Running Diagnostic Programs from CD–ROM Consider the following when you run diagnostic programs from the CD–ROM disc: The diagnostic disc must remain in the CD–ROM drive for the entire time diagnostics are executing.

  • Page 54: Running The Diskette Diagnostics From A Non-Rs232 Terminal

    – Graphic adapters – SCSI adapters All other devices/adapters will not appear on the test list. The devices listed above will only show on the test list if they are normally supported in an 8M–byte system. There are several different graphics diskettes for configuring and testing graphics adapters.

  • Page 55: Subsystem Diagnostic Diskette Package Version

    # This is the console definition file used to describe the terminal # device to be used as the console. It is in the form # attribute=value, one per line. The location is the location code # seen when listing devices using lsdev. Spaces must not be entered # around the = sign.

  • Page 56: Diagnostic Diskette Contents And Descriptions

    Note: Default diagnostic and format parameters are used for OEM SCSI devices. No other diagnostic or service aid support is included. The Diagnostic Diskette Package contains the following: tty console support graphics console support for all Micro Channel graphics adapters and local bus graphics adapters diagnostic support for all current Micro Channel SCSI adapters, SCSI disks, SCSI tapes, and SCSI CD–ROMs.
  • Page 57 Diskette 3B contains console support for the following: – High Performance 8–Bit 3D Color Graphics Processor – High Performance 24–Bit 3D Graphics Processor – POWER GXT1000 Graphics Subsystem – Graphics Subsystem Adapter Diskette 4 is the Console Configuration Diskette Diskette 5 contains Diagnostic Applications for the following: –...

  • Page 58: Running The Diagnostic Programs From Disk Or From A Server

    – 2.4 GB SCSI Disk Drive (2 1.2 GB each) – 1.1 GB 8–Bit Single–Ended Disk Drive – 1.1 GB 16–Bit Single–Ended Disk Drive – 1.1 GB 16–Bit Differential Disk Drive – 2.2 GB 8–Bit Single–Ended Disk Drive – 2.2 GB 16–Bit Single–Ended Disk Drive –...

  • Page 59: Running The Diagnostic Programs From The Network

    The diagnostics cannot be loaded on a system (client) from a server if that system is not set up to IPL from a server over a network. When the system is set up to IPL from a server, the diagnostics are executed in the same manner as they were from disk. If the diagnostics were loaded from disk or a server, you must shutdown the AIX operating system before turning the system unit off to prevent possible damage to disk data.

  • Page 60: Running The Diagnostic Programs From A Tty Terminal

    Running the Diagnostic Programs from a TTY Terminal Consider the following when you run diagnostic programs using a tty–type terminal as the console display: See the operator manual for your type of tty terminal to find the key sequences you need to respond to the diagnostic programs.

  • Page 61: Concurrent Mode

    5. After the diagnostic controller loads, DIAGNOSTIC OPERATING INSTRUCTIONS appear on the console display. If the system unit does not have a console display, the diagnostics run automatically and loop on the diagnostic test until the system unit is turned off. 6.

  • Page 62: Running The Online Diagnostics In Concurrent Mode

    The diag command loads the diagnostic controller and displays the Online diagnostic menus. Running the Online Diagnostics in Concurrent Mode To run Online diagnostics in concurrent mode, take the following steps: Log on to the AIX operating system as root or superuser. Enter the diag command.

  • Page 63: Standalone Diagnostic Operation

    Standalone Diagnostic Operation Standalone Diagnostics provide a method to test the system when the Online Diagnostics are not installed and a method of testing the disk drives and other resources that can not be tested by the Online Diagnostics. Error Log Analysis is not done by the Standalone Diagnostics. If running from CD–ROM, the CD–ROM drive and the SCSI controller that controls it cannot be tested by the Standalone Diagnostics.

  • Page 64: Starting The System Exerciser

    Starting the System Exerciser When the System Exerciser is selected from the FUNCTION SELECTION menu, another menu displays all devices to be tested. Pressing the Enter key starts tests for all of the devices. The time required to test all of the devices depends on the number of devices to be tested and can range from several minutes to approximately one hour for a fully loaded system.

  • Page 65: General Information About Multiple Systems

    General Information About Multiple Systems This chapter presents guideline information for anyone needing to run the diagnostic programs on a system unit that is attached to another system. These guidelines are intended for both the operator of the system and the service representative. This guideline is presented by adapter type or by system configuration type.

  • Page 66: Block Multiplexer Channel Adapter

    Run the bootinfo –p command. The system platform type is returned. Block Multiplexer Channel Adapter The Block Multiplexer Channel Adapter allows the system unit to directly attach to a system–370/390–type block multiplexer channel. The block multiplexer channel adapter responds to channel commands similar to a 3088 Channel–to–Channel Adapter.

  • Page 67: Running The System Diagnostics

    1. Use SMIT to change the status of this adapter to online . If needed, see the AIX Version 4.1 Block Multiplexer Channel Adapter: User’s Guide and Service Information for procedures. 2. Start the application programs that need to use this block multiplexer channel adapter. 3.

  • Page 68: Starting Or Stopping Communications With The Host System

    The ESCON channel adapter responds to channel commands similar to a 3088 Channel–to–Channel Adapter. However, this adapter does not support full emulation of a 3088. The ESCON channel adapter may also be attached to a host system using the ESCON Director.

  • Page 69: Running The System Diagnostics

    Running the System Diagnostics Since the system is directly attached to the channel of the host system, the communications between the host system and all of the ESCON channel adapters must be stopped before diagnostics are run on any ESCON channel adapter. See ”Stopping Communications” for this adapter for general guidelines, or see the AIX Version 4.1 Enterprise Systems Connection Adapter: User’s Guide and Service Information for detailed procedures.

  • Page 70: Enterprise System Connection (Escon) Channel Emulator

    Enterprise System Connection (ESCON) Channel Emulator The S/390 Enterprise Systems Connection Channel Emulator adapter provides serial ESCON channel attachment capability between the POWERstation and POWERserver family and high–performance System/390 tape units and tape library units. The S/390 ESCON Channel Emulator adapter with the AIX ESCON Channel Tape Attachment/6000 (Feature Code 5223) can be used with the following tape products: 3490 Magnetic Tape Subsystem, all models 3490E Magnetic Tape Subsystem, all models...

  • Page 71: Running The System Diagnostics

    1. Use SMIT to change the status of this adapter to online . If needed, see the POWERstation and POWERserver S/390 Enterprise Systems Connection Channel Emulator: User’s Guide and Service Information for procedures. 2. Start the application programs that need to use this ESCON channel emulator adapter. 3.

  • Page 72: Fiber Distributed Data Interface (Fddi) Adapter

    Fiber Distributed Data Interface (FDDI) Adapter The Fiber Distributed Data Interface (FDDI) Adapter attaches the system unit to a FDDI network. There are two types of FDDI adapters: The fiber distribution data interface (FDDI) single ring adapter (Type 2–6) The fiber distribution data interface (FDDI) dual ring upgrade kit adapter (Type 2–7). The communications link with the FDDI ring is established during workstation initialization;...

  • Page 73: High-Availability Scsi

    High–Availability SCSI A High–availability SCSI configuration consists of two system units or CPU drawers connected to a common set of SCSI devices. The configuration provides high–availability because either system unit or CPU drawer can continue to access the common devices while the other system is unavailable.

  • Page 74: Error Log Analysis

    hardware related causes. However, if the system is booted from CD–ROM, diskette, or tape, it will be lost if another check occurs. At 4.2 support to analyze the status information in NV–RAM is included on the Standalone Diagnostics (boot from removable media).

  • Page 75: Diagnostic Changes

    Diagnostic Changes Tasks are operations that can be performed on a resource. Running Diagnostics, Displaying VPD, or Formatting a Device, are examples of tasks. Service Aid functionalism should also be considered a task. Resources are devices used by the system unit. Diskette Drive, and CD ROM Drive are examples of resources.

  • Page 76: Diag Command Line Options

    The following section describes the 4.2 Diagnostic Subsystem. diag Command Line Options: COMMAND LINE OPTIONS: diag Command line flags are as follows: –a Perform missing device analysis. –c Machine is unattended. No prompts should be displayed. –d resource Test the named resource. The ”resource”...

  • Page 77: Chapter 5. Introduction To Tasks And Service Aids

    Chapter 4. Introduction to Tasks and Service Aids The AIX Diagnostic Package contains programs that are called Tasks. Tasks can be thought of as ”performing a specific function on a resource”; for example, running diagnostics, or performing a service aid on a resource. This chapter describes the Tasks available in AIX Diagnostics Version 4.2 and later.

  • Page 78: Aix Shell Prompt Service Aid

    Process Supplemental Media Product Topology Run Diagnostics Run Error Log Analysis SCSI Bus Analyzer SCSI Device Identification and Removal SCSI Tape Drive Service Aids Service Aids for Use with Ethernet Spare Sectors Availability SSA Service Aids Update Disk Based Diagnostics 7135 RAIDiant Array Service Aids 7318 Serial Communications Network Server AIX Shell Prompt Service Aid...

  • Page 79: Diagnostic Package Utility Service Aid

    Diagnostic Package Utility Service Aid This service aid on 4.1 replaces the Diagnostic Diskette Creation Service Aid on 3.2. The Diagnostic Package Utility Service Aid allows the user to perform the following actions: Format a 1, 2, or 4MB diskette This function was moved to the Format Media Task at version 4.2.
  • Page 80 Update Disk Based Diagnostics This service aid allows fixes (APARs) to be applied. This task invokes the SMIT Update Software by Fix (APAR) task. The task allows the input device and APARs to be selected. Any APAR can be installed using this task. Certify Media This task allows the selection of diskette or hardfiles to be certified.
  • Page 81 The Erase Disk service aid has not been certified as meeting the Department of Defense or any other organizations security guidelines. The following steps should be followed if the data on the drive is to be overwritten: 1. Use the ”Erase Disk” selection to overwrite the data on the drive. 2.

  • Page 82: Disk To Disk Copy Service Aid

    Spare Sector Availability This task consists of Initialize, Format and Certify, and Spare Sector Availability functions for optical disks. Initialize This service aid is used to format the optical disk without certifying it. This option does not reassign the defective sectors; however, it is a quick way of formatting after cleaning the disk.
  • Page 83 1. Remove both drives. 2. Set the SCSI address of the new drive to the SCSI address of the old drive. 3. Install the new drive in the old drive’s location. 4. Install any other drives that were removed into their original location. To prevent problems that may occur when running this service aid from disk, it is suggested that this service aid be run from the diagnostics that are loaded from removable media when possible.

  • Page 84: Display Hardware Vital Product Data Task

    Display Hardware Vital Product Data This service aid will display all installed resources along with any VPD for those resources. Use this service aid when you want to look at the VPD for a specific resource. Change Hardware Vital Product Data Use this service aid to display the Display/Alter VPD Selection Menu.

  • Page 85: Display Resource Attributes

    Delete Resource from Resource List Use this task to delete resources from the resource list Note: Only resources that were previously detected by the diagnostics and have not been deleted from the Diagnostic Test List are listed. If no resources are available to be deleted, then none are listed.
  • Page 86 Display or Change Diagnostic Run Time Options The Display or Change Diagnostic Run Time Options task allows the diagnostic run time options to be set. Note: The run time options are used only when running the Run Diagnostic task. The run time options are: Display Diagnostic Mode Selection Menus This option allows the user to select whether the DIAGNOSTIC MODE SELECTION MENU is displayed or not (the default is yes).

  • Page 87: Escon Bit Error Rate Service Aid

    Display Hardware Error Report This service aid provides a tool for viewing the hardware error log and performing error log analysis. It uses the errpt command to do this. The Display Error Summary and Display Error Detail selection provide the same type of report as the errpt command.

  • Page 88: Multi-Processor Service Aid (Display Or Change Multi-Processor Configuration Task)

    Download Microcode This selection provides a way to copy device microcode to a device. It is used to update the microcode on a device. It presents a list of devices that use microcode. The device on which the microcode is to be installed is selected. The service aid will instruct the user on its use.

  • Page 89: Process Supplemental Media Task

    Process Supplemental Media Notes: 1. This task is supported in Standalone Diagnostics only. 2. Process and test one resource at a time. 3. Do not process multiple supplements at a time. Diagnostic Supplemental Media contain all the diagnostic programs and files required to test a resource.
  • Page 90 SCSI Bus Analyzer This service aid provides a means to diagnose a SCSI Bus problem in a free–lance mode. Prior to version 4.2 the SCSI Bus Service Aid was accessed via the SCSI Bus selection from the Service Aid Selection Menu. Beginning with version 4.2 the SCSI Bus Service Aid is accessed via the SCSI Bus Analyzer option from the Task Selection Menu.
  • Page 91 SCSI Device Identification and Removal This service aid allows the user to choose a SCSI device or location from a menu and to identify a device, located in a 7027 system unit. The service aid also does the following: Generate a menu which displays all SCSI devices. Lists the device and all of it’s sibling devices.

  • Page 92: Service Aids For Use With Ethernet

    Service Aids for use with Ethernet This selection provides a tool for diagnosing Ethernet problems. This service aid is used to exercise the Ethernet adapter and parts of the Ethernet network. The service aid works by transmitting a data block to itself. This service aid will work with a wrap plug or with any valid Ethernet network and can be used as a tool to diagnose Ethernet network problems.

  • Page 93: 7135 Raidiant Array Service Aid

    7135 RAIDiant Array Service Aid The 7135 RAIDiant Array service aids contain the following functions: Certify LUN This selection reads and checks each block of data in the LUN. If excessive errors are encountered the user will be notified. Certify Spare Physical Disk This selection allows the user to certify (check the integrity of the data) on drives designated as spares.

  • Page 94: Chapter 6. Using The System Verification Procedure

    Chapter 5. Using the System Verification Procedure Step 1. Considerations before Running This Procedure This procedure requires use of all of the system resources. No other activity can be running on the system while you are doing this procedure. Before starting this procedure, you should stop all programs and the operating system.

  • Page 95: Step 3. Running System Verification

    Step 3. Running System Verification should be displayed. 1. Press the Enter key. 2. If the terminal type has not been defined, you must use the Initialize Terminal option on the FUNCTION SELECTION menu to initialize the operating system environment before you can continue with the diagnostics. This is a separate and different operation than selecting the console display.

  • Page 96: Chapter 7. Hardware Problem Determination

    Chapter 6. Hardware Problem Determination This chapter contains steps for obtaining a service request number (SRN) to correct hardware problems. Hardware Problem Determination Procedure This chapter contains steps for obtaining a service request number (SRN). You report the SRN to the service organization. The service organization uses the SRN to determine which field replaceable units (FRUs) are needed to restore the system to correct operation.
  • Page 97 Step 3 (From Step 2) Determine if Version 3 of the operating system is accepting commands. Is Version 3 of the operating system accepting commands? Try the following: 1. Stop the operating system. 2. If you cannot stop the operating system, set the power switch on the system unit to Off;...
  • Page 98 Step 6 (From Steps 3, 4, 5, 7) This step loads standalone diagnostics. 1. Set the key mode switch to the Service position. 2. Be sure the power switches of the attached devices are set to On. 3. Set the power switch on the system unit to On. 4.
  • Page 99 6. Starting at the top of the following table, find your symptom and follow the instructions given in the Action column. Symptom Action The system stops with a blank 3-digit Go to Step 10. display and the words DIAGNOSTIC OPERATING INSTRUCTIONS are displayed with no obvious problem on the console display (for example, it is not distorted or blurred).
  • Page 100 Step 7 (From Step 6, 18) The following steps analyze a steady (not flashing) number displayed in the 3-digit display while attempting to load the diagnostics. 3-Digit Display Number Action Be sure the key mode switch is set to the Service position. If the key mode switch was not in the Service position, set it to the Service position, and then go to Step 6, substep 4.
  • Page 101 Step 9 (From Steps 6, 18, 20) The following steps analyze a console display problem. Find your type of console display in the following table; then follow the instructions given in the Action column. Console Display Action Display Device Go to the your display documentation for problem determination.
  • Page 102 Step 11 (From Steps 10, 20) There is a problem with the keyboard. Find the type of keyboard you are using in the following table; then follow the instructions given in the Action column. Keyboard Type Action 101-key keyboard. Identify by the type of Record and report service request number Enter key used.
  • Page 103 Step 12 (From Step 10) 1. If the terminal type has not been defined, you must use the Initialize Terminal option on the FUNCTION SELECTION menu to initialize the operating system environment before you can continue with the diagnostics. This is a separate and different operation than selecting the console display.
  • Page 104 System Response Action The DIAGNOSTIC MODE SELECTION Select Problem Determination, and menu is displayed. then go to Step 13. The MISSING RESOURCE menu is Follow the displayed instructions until displayed. either the DIAGNOSTIC SELECTION menu or an SRN is displayed. If the DIAGNOSTIC SELECTION menu is displayed, go to Step 13.
  • Page 105 Step 13 (From Step 12) The system checkout option checks all of the resources (available in standalone mode only). Select and run the diagnostic tests on the resources you are having problems with or run system checkout to check all of the configured resources. Find the response in the following table and perform the specific action.
  • Page 106 Step 15 (From Steps 12, 13) The diagnostic programs produced an SRN for this problem. 1. Record the SRN and any other numbers. 2. Report the SRN to the service organization. 3. STOP. You have completed these procedures. Step 16 (From Step 6) The system stopped with two or more numbers between 221 and 296 alternating in the 3-digit display.
  • Page 107 Step 18 (From Step 17) The following steps analyze a failure to load the diagnostic programs from a disk, or a failure to determine whether the diagnostic programs are on a disk. 1. Set the power switch on the system unit to Off. 2.
  • Page 108 7. Starting at the top of the following table, find your symptom; then perform the specific action. Symptom Action The system stops with a blank 3-digit display, and Go to Step 10. the words DIAGNOSTIC OPERATING INSTRUCTIONS are displayed with no obvious problem on the console display (for example, it is not distorted or blurred).
  • Page 109 Step 21 (From Steps 2 and 7) An English-only version of diagnostics are provided on diskette and CD-ROM disc. Do you want to run diagnostics from diskette or a CD-ROM disc? If you have a problem, call for service, and report the problem. Go to Step 17.

  • Page 110: Chapter 8. Changing The System Unit Position

    Chapter 7. Changing the System Unit Position This chapter explains how to change the 7012 system unit to position it either horizontally or vertically. Changing the System Unit Base As shown in Chapter 1, the system unit operates in either a horizontal or vertical position. When the unit is used in the horizontal position, there is a base that is attached to the bottom of the unit with two large screws.
  • Page 111 Screw Mounting Holes 1.44 Base Base Screws 4. Place the base on the side of the unit that has the two screw mounting holes. Operator Guide...
  • Page 112 5. Tighten the two screws to the unit until the screws are finger-tight. 6. Stand the unit in the vertical position on the base. Vertical Position Base Changing the System Unit Position...
  • Page 113 Base To change the unit from a vertical to a horizontal position, reverse the procedure. Operator Guide...

  • Page 114: Changing The Logo Position

    Changing the Logo Position There are two logos on most system units: one on the front cover and one on the back cover. The logos can be turned so they can be read when the system unit is in either a horizontal or a vertical position.
  • Page 115 To change the logos when the unit is in a horizontal position, use the same procedure. But, in step 2, turn the logo 90 in a counterclockwise direction on the front cover (clockwise direction on the back cover, if present). Vertical Position Vertical Position Back View...

  • Page 116: Changing The Three-Digit Display Position

    Changing the Three-Digit Display Position You can change the three-digit display position so that it can easily be read when the system unit is in the vertical or horizontal position. There is a hinged lens over the three-digit display. Note: In the following figures, the three 7-segment characters appear lit to help in understanding the position of the three-digit display.
  • Page 117 Three-Digit Display (Horizontal Position) 1.44 Hinged Lens (Open) Three-Digit Display Character Holder (Horizontal Position) 1.44 Hinged Lens (Open) 4. Close the hinged lens. Three-Digit Display (Horizontal Position with Hinged Lens Closed) 1.44 Three-Digit Display (Horizontal Position with Hinged Lens Closed) 1.44 To change the three-digit display when the system unit is in the vertical position and the three-digit display is in the horizontal position, use the same procedure, except for step 3.

  • Page 118: Chapter 9. Moving The System Unit

    Chapter 8. Moving the System Unit This chapter provides important information about moving the system unit. Moving the System Unit Attention: Damage as a result of improper handling may void your equipment warranty. Contact your local representative to obtain packing materials or assistance to prepare your system for moving.
  • Page 119 1. Set the power switches on the attached devices and the system unit to Off. 2. Unplug all attached devices and the system unit from power outlets. 3. Be sure to label all of the cables and cords connected to the rear of the system unit as you disconnect them.

  • Page 120: Chapter 10. Diskless/Dataless Workstation Configuration

    Chapter 9. Diskless/Dataless Workstation Configuration This chapter explains how to set up the system unit for diskless/dataless operation. Diskless/Dataless Workstation Configuration There are two ways to configure the 7012 system units: Standard system – the operating system is on the disk drive within the 7012. Diskless/dataless system –...

  • Page 121: Step 1. Planning

    Step 1. Planning This chapter contains procedures for preparing a client so that it can be added to an existing diskless/dataless network. Before you can proceed with the procedures in this section, you need to collect the following information from your network administrator: What kind of network are you using to contact your diskless BOOT server? (Circle one and then go to the step listed after your choice.) –...

  • Page 122: Step 2. Starting The System

    Step 2. Starting the System Set the system unit power switch to the Off position if it is not already off. If your system administrator gave permission (in Step 1), connect your network cables. Turn the key mode switch to the Secure position. Turn on all attached devices, such as terminals, tape drives, monitors, and external disk drives.

  • Page 123: Step 3. Setting Up Network Configuration

    Step 3. Setting Up Network Configuration Main Menu Configuration and Diagnostics Select BOOT (Startup) Device Select Language for these Menus Send Test Transmission (PING) Exit Main Menu and Start System (BOOT) Type the number for your selection, then press “ENTER” (Use the “Backspace”...
  • Page 124 Locate the line on the screen that begins with Hardware Address. Write down the hardware address in the space below. Hardware address ______________________________. You are now ready to return to the Main Menu. enter 99. You now need to find out how much memory (RAM) is installed on your system. There are three ways to find out how much memory (RAM) you have: Check the “About Your Machine”...

  • Page 125: Step 4. Waiting For Client Registration On The Diskless/Dataless Server

    Step 4. Waiting for Client Registration on the Diskless/Dataless Server Before you can continue, the administrator of your server must add your machine as a diskless client on the diskless server. Before your client can be registered (added), the server administrator must know two things about your machine: The hardware address of your machine (the address you wrote down in substep 3.5).

  • Page 126: Step 5. Booting The Diskless/Dataless Client

    Step 5. Booting the Diskless/Dataless Client At the Main Menu, select Exit Main Menu & Start System (Boot) (option 4). The Starting System (BOOT) screen displays. Turn the key mode switch to the Normal position, and press Enter to continue booting the system.

  • Page 127: Appendix A. Supplies

    Appendix A. Supplies This appendix contains a list of supplies and the part numbers to order. Part Number Description 6404088 3.5-Inch 1.0M-byte Blank Diskette (box of ten) 6404083 3.5-Inch 2.0M-byte Blank Diskette (box of ten). 72X6111 3.5-Inch 4.0MB Blank Diskette (Box of 10) 21F8763 4-mm Data Tape Cartridge (5-pack) 21F8758...

  • Page 128: Appendix B. Three-Digit Display Numbers

    Appendix B. Three-Digit Display Numbers This appendix contains lists of the various numbers and characters that may display in the three-digit display. Determine the type of operation being performed, then use the list for that type operation. Built-In Self-Test (BIST) Indicators BIST completed successfully;...

  • Page 129: Power-On Self-Test (Post) Indicators

    BIST did not start. Power-On Self-Test (POST) Indicators IPL attempted with keylock in the Secure position. IPL ROM test failed or checkstop occurred (irrecoverable). Unexpected machine check interrupt. Unexpected data storage interrupt. Unexpected instruction storage interrupt. Unexpected external interrupt. Unexpected alignment interrupt. Unexpected program interrupt.
  • Page 130 Attempting a Normal mode IPL from adapter feature ROM specified in IPL ROM Device List. Attempting a Normal mode IPL from Ethernet specified in IPL ROM Device List. Attempting a Normal mode IPL from Standard I/O planar-attached devices specified in ROM Default Device List. Attempting a Normal mode IPL from SCSI-attached devices specified in IPL ROM Default Device List.
  • Page 131 Attempting a Service mode IPL from Token-Ring specified in the IPL ROM Devices List. Attempting a Service mode IPL from Token-Ring specified by the operator. Attempting a Service mode IPL from FDDI specified by the operator. Attempting a service mode IPL from FDDI specified in IPL ROM device list. Information is being displayed on the display console.

  • Page 132: Configuration Program Indicators

    Flash Utility ROM is attempting IPL from Flash Update media device. Flash Utility ROM system model number does not compare between OCS and ROM (irrecoverable). Flash Utility ROM: IOCC TCW memory is being tested. Flash Utility ROM passed control to a Flash Update Boot Image. Flash Utility ROM CRC comparison error (irrecoverable).
  • Page 133 The program savebase returned an error. The configuration manager is unable to access the PdAt object class (irrecoverable error). There is not enough memory to continue (malloc failure); irrecoverable error. The configuration manager could not find a configure method for a device. The configuration manager is unable to acquire database lock (irrecoverable error).
  • Page 134 Updating special device files and ODM in permanent filesystem with data from boot RAM filesystem. Boot process configuring for operating system installation. IBM SCSD disk drive being configured. POWER GXT800M Graphics Adapter 4.5GB Ultra SCSI Single Ended Disk Drive being configured.
  • Page 135 POWER GXT150M graphics adapter being identified or configured. Unknown adapter being identified or configured. Graphics slot bus configuration is executing. The IBM ARTIC960 device is being configured. A video capture adapter is being configured. The Ultimedia Services audio adapter is being configured. This LED displays briefly on the panel.
  • Page 136 Floating-point processor test Operator panel logic being identified or configured. Time-of-day logic being identified or configured. Graphics input device adapter being identified or configured. Standard keyboard adapter being identified or configured. Standard mouse adapter being identified or configured. Standard tablet adapter being identified or configured. Standard speaker adapter being identified or configured.
  • Page 137 POWER Gt3/POWER Gt4 being identified or configured. POWER Gt4 graphics processor card being configured. 24–bit color graphics card, MEV2 POWER Gt1 adapter being identified or configured. Integrated Ethernet adapter being identified or configured. SCSI adapter being identified or configured. SCSI-2 Differential Fast/Wide and Single-Ended Fast/Wide Adapter/A. Vendor SCSI adapter being identified or configured.

  • Page 138: Diagnostic Load Progress Indicators

    Progress indicator. 3480 and 3490 control units attached to a System/370 Channel Emulator/A adapter are being identified or configured. 100MB ATM adapter being identified or configured. 1.0GB SCSI differential disk drive being identified or configured. Serial port 3 adapter is being identified or configured. Progress indicator.
  • Page 139 The wrong diskette is in diskette drive. The loading stopped with a nonrecoverable error. A diskette error occurred. The rc.boot configuration shell script is unable to determine type of boot. Insert the next diagnostic diskette. RAM file system started incorrectly. The diskette drive is reading or writing a diskette.

  • Page 140: Debugger Progress Indicators

    Debugger Progress Indicators The kernel debugger has started due to an unexpected system halt. Flashing 888 Message Descriptions A Crash Message (Type 102) can occur at any time. The following information describes both Crash and Diagnostic Messages. Type 102 Message The message type 102 contains information about a dump.

  • Page 141: Dump Progress Indicators

    Dump Progress Indicators The following dump progress indicators, or dump status codes, are part of a Type 102 message. Note: When a lowercase c is listed, it displays in the lower half of the seven-segment character position. The leftmost position is blank on the following codes. The dump completed successfully.

  • Page 142: Index

    Index disc loading door, 2-19 Numbers emergency eject, 2-22 emergency eject hole, 2-19 3.5-inch diskette headphone jack, 2-19 loading, 2-16 loading the disc, 2-20 type, 2-14 status light, 2-19 write-protect, 2-15 unload button, 2-19 3.5-inch diskette drive, using, 2-13 unloading, 2-21 volume control, 2-19 3-button mouse, 2-10 care, 2-11...
  • Page 143 standalone, 3-35 initial program load (IPL), 2-1, 2-2, 2-8 system exerciser, 3-35 system archetecture, determining, 3-37 disc caddy, 2-18 disc caddy, CD-ROM loading, 2-18 ordering information, 2-5 unloading, 2-18 reorder form, 2-6 disk drive, 1-5 key mode switch, 1-2 positions, 2-2 diskette handling, 2-13 keyboard, 2-9...
  • Page 144 display hardware error report, 4-58 display or change configuration, 4-56 display or change vital product data (VPD), 4-56 office arrangement, 1-1 display previous diagnostic results, 4-59 display test patterns, 4-59 display test patterns for the multimedia video capture adapter, 4-59 display/alter bootlist, 4-56 parallel port, 1-7 display/alter sector, 4-52...
  • Page 145 logo, 1-2 run error log analysis, 4-62 media bays, 1-2 SCSI bus analyzer, 4-62 power supply fan, 1-2 update disk based diagnostics, 4-51 power switch, 1-2 tasks/service aids rear fan, 1-2 service aid introduction, 4-49 reset button, 1-2 task introduction, 4-49 serial number, 1-2 three digit display top cover, 1-2...
  • Page 146 Printed in the U.S.A. SA38–0544–00...

This manual is also suitable for:

R/s6000 7012 380R/s6000 7012 390R/s6000 7012 39hR/s6000 7012 397

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