HP En3700 - JetDirect Print Server User Manual
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HP En3700 - JetDirect Print Server User Manual

Fast ethernet external print server for network capable hi-speed usb 2.0 peripherals
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See also: Administrator's Manual , Appendix
HP Jetdirect en3700
fast ethernet external print server for network
capable Hi-Speed USB 2.0 peripherals

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Summary of Contents for HP En3700 - JetDirect Print Server

  • Page 1 HP Jetdirect en3700 fast ethernet external print server for network capable Hi-Speed USB 2.0 peripherals...
  • Page 2 HP shall not be liable for technical or editorial errors or omissions contained herein. Software Warranty. A copy of the specific warranty terms applicable to your Hewlett-Packard software product and replacement parts can be obtained from your local Sales and Service Office.

  • Page 3: Table Of Contents

    Contents Introduction ..............1-1 General product information ............. . 1-1 Contents of the product package .
  • Page 4 Hewlett-Packard Limited Global Warranty Statement ........

  • Page 5: Introduction

    Chapter 1 Introduction General product information The HP Jetdirect en3700 is an external print server with USB 2.0 connection. It plugs into the USB port of printers (and multifunction peripherals) to provide a network connection for those printers. (A label on the end of the product’s box lists printers that are tested and supported. Newer models may also be supported.) The print server connects to an Ethernet (IEEE 802.3i 10Base-T) or Fast Ethernet (IEEE 802.3u 100Base-TX) network, attached at the RJ-45 connector using twisted-pair...

  • Page 6: Contents Of The Product Package

    Chapter 1 Introduction The print server includes an embedded Web server that allows remote management through a Web browser. The embedded Web server, which allows you to monitor and manage the print server remotely, requires Microsoft Internet Explorer 4.0 or later, or Netscape Navigator 5.0 or later.

  • Page 7: Installing The Print Server

    Chapter 2 Installing the print server Overview of installation Install hardware Summary: To connect the printer to the network using the HP Jetdirect en3700 external print server, you will • connect the print server to the network with a network cable, •...

  • Page 8: Steps For Installing The Print Server Hardware

    Chapter 2 Installing the print server • This default procedure involves installing printer drivers and other software and configuring network parameters. You will use the installation software on either the CD-ROM supplied with your printer or on the Jetdirect CD-ROM supplied with your print server, depending on your printer model.
  • Page 9 Chapter 2 Installing the print server Attach the print server to the printer by plugging the Universal Serial Bus (USB) cable—shipped with the print server—into the USB connector on the back of the print server and into the USB connector on the printer. •...
  • Page 10 Chapter 2 Installing the print server Plug the DC power cord from the power module—shipped with the print server—into the power connector on the back of the print server. Plug the power module into a power outlet. • Caution! Do not use the power module shipped with your print server with any other products! Verify the print server’s LEDs: •...
  • Page 11 Chapter 2 Installing the print server • The power/status LED on the top front begins blinking and within 15 seconds is solid green, to indicate the server passed its self-test. • A solid green USB LED on the top front indicates a good USB connection, as illustrated above.
  • Page 12 Chapter 2 Installing the print server User Guide...

  • Page 13: Configuring And Managing The Print Server On Your Network3-1

    Chapter 3 Configuring and managing the print server on your network This section introduces the tools you can use to configure and manage your print server, and the protocols you can set up. • Basic configuration, as part of the installation process •...

  • Page 14: Changing And Managing The Configuration

    Chapter 3 Configuring and managing the print server on your network This basic procedure involves installing printer drivers and other software, configuring network parameters, and setting up the print path. You will use the installation software on either the CD-ROM supplied with your printer or on the HP Jetdirect CD-ROM supplied with your print server, depending on your printer model.

  • Page 15: List Of Protocols

    Chapter 3 Configuring and managing the print server on your network You use your standard web browser for access to the embedded web server’s functions. Open your browser and enter the print server’s IP address as the URL. (Most browsers will take a simple IP address;...

  • Page 16: Useful Techniques

    Chapter 3 Configuring and managing the print server on your network • DLC/LLC: Can be enabled or disabled; otherwise there are no parameters to set on the Jetdirect module. • AppleTalk: Printer Name and Printer Zone parameters can be set up using the HP LaserJet Utility for MacOS.
  • Page 17 Chapter 3 Configuring and managing the print server on your network If you are changing to an address on the same IP network: Open your browser and enter the print server’s current IP address as the URL. (You may need to precede it with http://). If you don’t know the current IP address, find it by printing a configuration page.
  • Page 18 Chapter 3 Configuring and managing the print server on your network Performing a cold reset (to factory defaults) Once you configure the print server, the configuration settings are retained in memory unless you manually reset them to factory defaults, as follows: Unplug the power module from the back of the print server.

  • Page 19: Troubleshooting

    Chapter 4 Troubleshooting Help-yourself troubleshooting For information to solve problems and get your print server working, refer to the Troubleshooting section in the HP Jetdirect CD-ROM en3700 User Guide for interactive step-by-step troubleshooting procedures. Interpreting the configuration page The configuration page (also called a self-test page or configuration plot) for a print server displays messages, network statistics, and status for the print server.
  • Page 20 Chapter 4 Troubleshooting User Guide...
  • Page 21 Chapter 4 Troubleshooting HP Jetdirect en3700 fast ethernet external print server...
  • Page 22 Chapter 4 Troubleshooting General Jetdirect Information: Provides general print server status and identification information. USB Printer Information: Provides the USB 2.0 printer class descriptors for the device connected to the port. Security Settings: Provides the current values for various security and access control parameters for the print server.

  • Page 23: Interpreting The Lights On The Print Server

    Chapter 4 Troubleshooting Interpreting the lights on the print server Power/Status Light Light Behavior Description Print server is not receiving power. On solid green Print server is on and ready. Blinking slowly (green) Print server receiving power but not ready; self-test may still be in process. Or, no network connection;...

  • Page 24: Chapter 4 Troubleshooting

    Chapter 4 Troubleshooting USB Light Light Behavior Description USB is not operational. This is OK before the print server finishes starting up. After startup completes, this could indicate a faulty print server. On solid green USB is enabled and ready for use. This begins before the USB cable is connected.

  • Page 25: Resetting Print Server To Factory Defaults (Cold Reset)

    Chapter 4 Troubleshooting Resetting print server to factory defaults (cold reset) Once you configure the HP external print server, the configuration settings are retained in memory unless you manually reset them to factory defaults. To reset the print server configuration to factory defaults, follow these steps: Unplug the power module from the back of the print server.
  • Page 26 Chapter 4 Troubleshooting User Guide...

  • Page 27: Getting Support And Service

    Chapter 5 Getting Support and Service Help-yourself troubleshooting For information to solve problems and get your print server working, refer to the Troubleshooting section in the HP Jetdirect CD-ROM en3700 User Guide for interactive step-by-step troubleshooting procedures. Call HP: HP support by phone Highly trained technicians are ready to take your call.

  • Page 28: Www: Hp Support Online

    24 hours a day, 7 days a week. Software, driver, and firmware image upgrades Hewlett-Packard offers downloadable electronic upgrades for some HP Jetdirect print servers with internal flash memory. The electronic upgrades are available on the Web and various online services.

  • Page 29: Getting Warranty Service

    Chapter 5 Getting Support and Service Getting Warranty Service Hewlett-Packard Limited Global Warranty Statement Table 5-2. HP Product Duration of Warranty HP Jetdirect en3700 One (1) year external print server for USB 2.0 HP warrants to you, the end-user customer, that HP hardware, accessories and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified above.

  • Page 30: Local Warranty Statements

    Chapter 5 Getting Support and Service will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR...

  • Page 31: Getting Warranty Service

    Chapter 5 Getting Support and Service Argentina Certificado de Garantía: vea el folleto de garantía que acompaña al paquete del producto. México Póliza de Garantía: vea el folleto de garantía que acompaña al paquete del producto. Getting warranty service For your records, please retain your original proof of purchase. Record the product number and serial number.

  • Page 32: Service Outside The Usa

    Chapter 5 Getting Support and Service Service outside the USA Customers outside the USA should contact their HP Authorized Dealer or HP Sales and Service Office to obtain information on prices, exchange unit availability, and instructions. User Guide...

  • Page 33: Specifications, Safety, And Regulatory

    Chapter 6 Specifications, Safety, and Regulatory Supported networking Physical • Supports unshielded or shielded twisted-pair cabling, using an RJ-45 connector, for: IEEE 802.3i 10Base-T (Ethernet) IEEE 802.3u 100Base-TX (Fast Ethernet) • Requires a 10Base-T or 100Base-T network hub or concentrator that supports link beat (link test pulse) signals.

  • Page 34: Supported Network Protocols

    Chapter 6 Specifications, Safety, and Regulatory Supported network protocols TCP/I DLC/LLC IPX/SPX Apple P (*) EtherTalk direct direct Novell mode printing mode NetWare Microsoft Windows: 98, Me — — X NT 4.0 2000, XP — UNIX and Linux: HP-UX 10.20, 11.x HP MPE iX —...
  • Page 35 Chapter 6 Specifications, Safety, and Regulatory Apple: Mac OS 9.04 & later Artisoft LANtastic Any RFC1179-compliant system NOTES Requires require software software from from NOS or other vendor vendor *Other network protocols supported • Telnet • Bootp/DHCP • WINS • HTTP •...

  • Page 36: Physical Specifications

    Chapter 6 Specifications, Safety, and Regulatory Physical specifications Interfaces Port Specification Network See network specifications above. Female “A” connector, compatible with USB version 2.0 Dimensions Width 102 mm (4.08 in) Length 131 mm (5.25 in) Height 35 mm (1.40 in) Weight Weight 159 g (5.6 oz)

  • Page 37: Electrical Specifications

    Chapter 6 Specifications, Safety, and Regulatory Electrical specifications Power requirements Print server Power module Input voltage 13 Vdc See “input rating” for power modules below Nominal output voltage 13 Vdc Input current 220 mA @ 13 V 100 mA Depends on particular power module Max.

  • Page 38: Electromagnetic Specifications

    Chapter 6 Specifications, Safety, and Regulatory 0950-3351 220 Vac 50 Hz 13 Vdc @ 800 mA South Africa, India 0950-3354 220–250 Vac 50 13 Vdc @ 800 mA United Kingdom, Singapore, Ireland, Hong Kong SAR 0950-3350 220–240 Vac 50 13 Vdc @ 800 mA USA, Canada, Latin America, Taiwan 0950-3348...

  • Page 39: Safety Statements

    Chapter 6 Specifications, Safety, and Regulatory Safety statements Product complies with: • IEC 950: (1991)+A1, A2, A3, A4 / EN60950 (1992)+A1, A2, A3, A4, A11 • UL 1950 • CSA 950 • NOM-019-SCIFI-1994, NOM-001-SCFI-1993 Regulatory statements USA: FCC Class B Statement (U.S.A) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 40 Chapter 6 Specifications, Safety, and Regulatory User Guide...
  • Page 41 Chapter 6 Specifications, Safety, and Regulatory Australia This equipment complies with Australian EMC requirements. Canada This equipment complies with Canadian EMC Class B requirements. Japan: VCCI Class B Korea: EMI Taiwan: Class A China: Chinese Safety Statement HP Jetdirect en3700 fast ethernet external print server...
  • Page 42 Chapter 6 Specifications, Safety, and Regulatory 6-10 User Guide...

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