One Phone Per Office; Cisco Emergency Responder Overview; Enabling The One Phone Per Office Feature; Managing The Switch - Cisco CTS-500 Configuration Manual

One Phone Per Office

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Cisco Emergency Responder Overview

The One Phone Per Office feature works with Cisco Emergency Responder, which enhances the existing
emergency 9-1-1 functionality offered by Cisco Unified CM. It assures that Cisco Unified
Communications Manager will send emergency calls to the appropriate Public Safety Answering Point
(PSAP) for the caller's location, and that the PSAP can identify the caller's location and return the call
if necessary. In addition, the system automatically tracks and updates equipment moves and changes.
Deploying this capability helps ensure more effective compliance with legal or regulatory obligations,
reducing the risk of liability related to emergency calls.
Coupled with Cisco Unified CM, Cisco Emergency Responder surpasses traditional PBX capabilities by
introducing user or phone moves and changes at no cost, and supplying dynamic tracking of user and
phone locations for emergency 9-1-1 safety and security purposes.
Cisco Emergency Responder includes the following features:
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For the Cisco Unified IP Phone to perform E911 functions, the Cisco Unified CM and network (switches
Note
and routers) must be correctly configured. See the
information.

Enabling the One Phone Per Office Feature

Use the information in this section to enable the One Phone Per Office feature:
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Managing the Switch

Before you enable the One Phone Per Office Feature, make sure that the Spanning Tree Protocol (STP)
PortFast Bridge Protocol Data Units (BPDU) guard feature is disabled on the switch ports that are
connected to the Cisco Unified IP phone and the CTS.
To manage the switch, follow these general steps:
Your configuration may vary, depending on the type of switch you are running.
Note
Step 1 Determine whether
summary totals command.
Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System
5-2
Enabling the One Phone Per Office Feature, page 5-2
Monitoring the One Phone Per Office Feature, page 5-3
Real-time location-tracking database and enhanced routing capabilities.
Supports automatic notification of customer security personnel when an emergency call is in
progress and provides the caller's location.
Requires no administrative support for moving phones or staff from one location to another.
Managing the Switch, page 5-2
Enabling One Phone Per Office, page 5-3
BPDU is enabled or disabled on the switch by entering the show spanning-tree
Chapter 5 Configuring MIDlets-Enabled Features
Cisco Emergency Responder home page for more
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