Maintenance And Troubleshooting; Maintenance; Nec Service And Information Telephone Numbers - NEC POWERMATE V Service Manual

Section 4

Maintenance and Troubleshooting

This section provides information on maintaining and troubleshooting the PowerMate V
Series computers. Also included in this section are NEC service telephone numbers
(Table 4-1) and procedures for replacing the CMOS battery or real time-clock chip.
Table 4-1 NEC Service and Information Telephone Numbers
Service
To order NEC spare parts, cross-shipments,
status on orders, part numbers, contracts,
extended warranties and customer service
issues (dealers only)
To order NEC spare parts (for customers)
To obtain option information, literature, dealer
locations, and sales leads
To open a service call or speak to a technician
To log onto the NEC Electronic Bulletin Board
System (BBS) for down loading software drivers
and the latest BIOS for ROM flashing
To acquire FastFacts™ about NEC products
to your fax machine 24 hours a day. Use this
automated service to receive the latest Technical
Information Bulletins and more.
To inquire about Canadian repairs

MAINTENANCE

This subsection contains general information for cleaning and checking the system,
keyboard, and monitor.
The system, keyboard, and monitor require cleaning and checking at least once a year, and
more often if operating in a dusty environment. No other scheduled maintenance or
lubrication is required.
Call
In the U.S., call 1(800) 632-4525
In the U.S., call 1(800) 233-6321
In Canada, call 1(800) 727-2787
Call 1(800) NEC-INFO
In the U.S., call 1(800) 632-4565
Call 1(508) 635-4706
(see BIOS Update Utility in Section 2)
In the U.S., call 1(800) 366-0476
Outside the U.S., call 1(708) 238-7800
Call 1(800) 268-4191