Page 1 Reproduction of this document or portions thereof without prior written approval of NECCSD is prohibited. FaxFlash is a service mark of NEC Computer Systems Division (NECCSD), Packard Bell NEC, Inc. NEC, MultiSync, and PowerMate are registered trademarks of NEC Corporation, used under license.
Page 2: Preface
This manual contains technical information necessary for servicing and repairing the NEC PowerMate Enterprise NetPC computer from NEC Computer Systems Division, Packard Bell NEC, Inc. It contains hardware and interface information for users who need an overview of system design. The manual also includes system setup information, procedures for installing options, and illustrated parts lists.
Page 3 Preface NOTE: The PowerMate NetPC system is designed to be repaired by qualified, NECCSD- trained technicians at the depot level of service. Appendix A — Connector Pin Assignments provides a list of system, riser, and option board internal connector pin assignments and a list of external pin assignments for the keyboard, mouse, serial ports, parallel port, network ports, and video port.
Page 4: Abbreviations
Abbreviations ampere direct memory access alternating current DMAC DMA controller advanced technology (IBM PC) disk operating system AT attachment DRAM dynamic RAM ATAPI AT attachment packet interface error checking and correction Bulletin Board Service extended data output binary-coded decimal Enhanced Graphics Adapter BIOS Customized Utility EPROM erasable and programmable ROM...
Page 5 Abbreviations kilo (1024) PROM programmable ROM kilo (1000) quad flat pack kilobyte random-access memory kilogram RAMDAC RAM digital-to-analog converter kilohertz row address strobe pound red green blue light-emitting diode RGBI red green blue intensity least-significant bit read-only memory large-scale integration revolutions per minute mega read...
Page 6 Abbreviations xvii...
Page 7: Table Of Contents
Contents Page Preface......................... xiii Abbreviations....................... Section 1 Technical Information System Overview ......................1-1 System Board ......................1-5 Processor and Secondary Cache................1-7 System BIOS ......................1-8 I/O Addressing...................... 1-10 System Memory....................1-11 Hardware Monitor ....................1-12 Interrupt Controller....................1-12 Plug and Play ......................1-15 Chassis........................
Page 8 Contents Checking the Voltage Switch ................2-3 Selecting System Orientation................. 2-4 Connecting Cables ....................2-5 Preventing Internal Access ..................2-6 Operation........................2-7 Starting Up ......................2-7 Shutting Down...................... 2-9 Setup Utility ........................ 2-10 When to Use Setup ....................2-11 How to Start Setup ....................2-11 How to Use Setup....................
Page 9 PC Health Meter .................... 2-26 PC Health Description..................2-26 Inventory ......................2-27 DMI........................2-28 Monitoring Capabilities ..................2-28 NEC Auto Backup Utility .................... 2-29 NEC Select Install CD ....................2-29 Operating System Restore..................2-30 Selective Application Restore Program ..............2-36 Section 3 Option Installation General Rules......................
Page 10 Contents Section 4 Maintenance and Troubleshooting Online Services ......................4-2 NECCSD FaxFlash Service................... 4-2 NECCSD Bulletin Board System ................4-3 E-Mail/Fax Technical Support Services..............4-4 Internet ......................... 4-5 Maintenance ........................ 4-6 System Cleaning....................4-6 Keyboard Cleaning....................4-7 Mouse Cleaning ....................4-8 Troubleshooting......................
Page 11 Contents Hard Disk Drive....................5-13 Removal......................5-13 Replacement ....................5-14 Memory ........................ 5-15 Removal......................5-15 Replacement ....................5-16 System Board ....................... 5-16 Removal......................5-16 Replacement ....................5-19 PCI Card....................... 5-19 Side Covers ......................5-21 Removal......................5-21 Replacement ....................5-22 Bottom Cover ....................... 5-22 Removal......................
Page 12 viii Contents Riser Card Connector Locations .................. A-10 Wake On LAN Connector..................A-11 Remote Wake Up Connector ................A-11 System Reset Connector ..................A-11 Modem Remote Wake Up Connector..............A-12 Storage Device Connectors................... A-12 Diskette Drive Connector................A-12 IDE Connector....................A-13 PCI Connector ......................
Page 13 Contents Front Panel Controls and Indicators ...............2-8 Setup Main Menu...................2-12 Welcome Screen ....................2-33 2-10 Restore Mode Screen..................2-34 2-11 Partitioning the Hard Drive Screen ..............2-34 2-12 Format Mode Screen..................2-35 2-13 Installing Applications Screen.................2-35 2-14 Selective Application Restore Program Screen ..........2-36 Antistatic Wrist Strap and Mat ...............3-2 Required Tools ....................3-3 Removing the System Unit Top Cover ............3-5 Removing the Front Bezel................3-6...
Page 14 Contents 5-10 Removing a Memory Module (DIMM) ............5-15 5-11 Removing the System Board Screws and Riser Card Cables ......5-17 5-12 Removing the Plastic Rivets On the Riser Card ..........5-17 5-13 Removing the System Board and Riser Card ..........5-18 5-14 Separating the System Board and Riser Card..........5-18 5-15 Removing the Retaining Bracket and Filler Panel..........5-20 5-16...
Page 15 Contents DMA Settings....................1-14 Parallel Port Addresses and Interrupts ............1-16 Serial Port 1 Addresses and Interrupts............1-18 1-10 Serial Port 2 Addresses and Interrupts............1-18 1-11 Supported Resolutions, Colors, and Refresh Rates ......... 1-20 1-12 System Board Specifications ................1-23 1-13 General Specifications..................
Page 16 Contents A-10 Riser Board Connectors and Components ............A-10 A-11 Wake On LAN Connector Pin Assignments............ A-11 A-12 Remote Wake Up Connector Pin Assignments ..........A-11 A-13 System Reset Pin Assignments ............... A-11 A-14 Modem Remote Wake-up Pin Assignments ............ A-12 A-15 Diskette Drive Pin Assignments..............
Page 17: Technical Information
Section 1 Technical Information SYSTEM OVERVIEW NEC PowerMate Enterprise NetPC computers are designed to enable central administration of computer resources in network environments. A highly manageable platform, the NetPC features network boot capabilities, controlled upgrade paths for system enhancements, and a “sealed case” that prevents end-user access for changing the system hardware or software configuration.
Page 18: Powermate Netpc Features - Front View
Technical Information Figure 1-1 PowerMate NetPC Features – Front View Figure 1-2 PowerMate NetPC Features – Back View...
Page 19: Top And Bottom Chassis Assemblies
Technical Information The NetPC chassis is divided into two sheet-metal halves. This allows the box to be completely enclosed and “sealed” before plastics are installed on the outside. The top half of the system contains the hard disk, fan, and power supply. The bottom half contains the system board and riser card.
Page 20: Chassis Hardware Features
Technical Information System Board Riser Card DIMM Sockets Hard Disk Processor/Heatsink Figure 1-4 Chassis Hardware Features PowerMate NetPC computers are configured according to Table 1-1. Table 1-1 PowerMate NetPC System Configuration Component Description System Unit System Board Intel CN430TX (with sound) CPU* Pentium 166-MHz MMX Pentium 200-MHz MMX...
Page 21: System Board
Technical Information Table 1-1 PowerMate NetPC System Configuration Component Description Audio Yamaha OPL3-SA3 Power Supply Astec 51-watt (rated) “Melted” Chicony KB8963 Keyboard Mouse Microsoft IntelliMouse 68874 SYSTEM BOARD The system board includes the following features: Intel 82430TX PCI chipset used for PCI/ISA, memory, and peripheral control PC87307 Super I/O controller (integrates standard PC I/O functions: two serial ports, one EPP/ECP-capable parallel port, floppy disk interface, real time clock, and keyboard and mouse controller;...
Page 22 Technical Information National Heceta LM78 chip for monitoring voltage, temperature, and security Integrated sound OPTi Sound Blaster PRO , OPTi Sound Blaster 2.0, and Microsoft Windows Sound System compatible SRS 3D sound logic Built-in 16-bit Sigma-Delta stereo CODEC and FM synthesis One intelligent drive electronics (IDE) interface channel Support for Ultra DMA/33 on Windows 95 systems Support for two IDE devices on the channel, one set as master, the other as...
Page 23: Processor And Secondary Cache
Technical Information Table 1-2 lists the major chips on the system board. See Appendix A, “Connector Pin Assignments,” for a list of the system board connectors. See Appendix B, “Jumper Settings,” for a description of board switches. Table 1-2 System Board Feature Components Chip Function Pentium Chip...
Page 24: System Bios
32-bit DRAM on the system board, instead of from the slower 8-bit flash device. NEC’s Flash ROM allows fast, economical BIOS upgrades. The Flash ROM is a reprogrammable EPROM containing both the system and video BIOS. Using the Flash...
Page 25: System Memory Map
Technical Information The BIOS programs execute the Power-On Self-Test, initialize processor controllers, and interact with the display, diskette drives, hard disk drives, communication devices, and peripherals. The system BIOS also contains the Setup utility. The POST copies the ROM BIOS into RAM (shadowing) for maximum performance. The Flash ROM allows the system and video BIOS to be upgraded with the BIOS Update utility, without having to physically remove the ROM (see Section 2 for further information on the BIOS Update utility).
Page 26: I/O Addressing
1-10 Technical Information I/O Addressing The processor communicates with I/O devices by I/O mapping. The hexadecimal (hex) addresses of I/O devices are listed in Table 1-4. (In Plug and Play systems, these addresses are typical but may vary by configuration.) Table 1-4 I/O Address Map Address (Hex) I/O Device Name...
Page 27: System Memory
Technical Information 1-11 Table 1-4 I/O Address Map Address (Hex) I/O Device Name 003C0-03DF S3 Virge/DX/GX PCI graphics 03F0-03F5 Standard diskette drive controller 03F6 Intel 82371AB PCI Bus Master IDE controller 03F6 Primary IDE controller (dual FIFO) 03F7 Standard diskette drive controller 04D0-04D1 System board resources 0530-0537...
Page 28: Hardware Monitor
See “Checking the Memory in the System” in Section 3 for the valid DIMM configurations. Hardware Monitor The National Semiconductor Heceta LM78 chip provides economical instrumentation capabilities (NEC MagicEye™ Technology) for reduced cost of PC ownership when the ® system is used with the LANDesk Client Manager.
Page 29: Interrupt Level Assignments
Technical Information 1-13 Table 1-6 Interrupt Level Assignments* Interrupt Assignment* Windows 95 System Windows NT 4.0 System System Timer System Timer Keyboard Keyboard Sound Sound Not used Not used Serial Port A - COM1 Serial Port A - COM1 OPL3-SA OPL3-SA Floppy Disk Floppy Disk...
Page 30 1-14 Technical Information DMA settings are given in Table 1-7. Table 1-7 DMA Settings* Windows 95 System Windows NT 4.0 System OPL3-Sax OPL3-Sax OPL3-Sax OPL3-Sax Floppy Disk Controller Floppy Disk Controller Available Available Cascade Cascade Available Available Available Available Available Available * In Plug and Play systems, these interrupts are typical but may vary by configuration.
Page 31: Plug And Play
Technical Information 1-15 Plug and Play The system comes with a Plug and Play BIOS in support of Plug and Play technology. Plug and Play simplifies setup procedures for installing Plug and Play expansion boards. With Plug and Play, adding a Plug and Play expansion board is done by turning off the system, installing the board, and turning on the system.
Page 32: Pci/Ide Ports
1-16 Technical Information PCI/IDE Ports The system board supports one high-performance PCI/IDE port (the primary channel for a master/slave configuration), though the port is actually located on the riser card. The port supports one or two devices in a master/slave setting configurable in BIOS Setup. The primary PCI/IDE port has an enhanced IDE interface that supports PIO Mode 4 devices with 16 MB per second 32-bit wide data transfers on the high-performance PCI local bus.
Page 33: Serial Interface
Technical Information 1-17 NOTE: Any interrupts used for the built-in parallel port are not available for ISA parallel ports. Parallel interface signals are output through the system board 25-pin, D-subconnector. The connector is located at the rear of the system unit. Pin locations for the parallel interface connector are given in Appendix A.
Page 34 1-18 Technical Information NOTE: Any interrupts used for the built-in serial ports are not available for ISA parallel ports. If serial ports share an interrupt, verify that hardware and software added to the system can share these interrupts without problems. Table 1-9 Serial Port 1 Addresses and Interrupts Starting I/O Address Interrupt Level...
Page 35: Usb Interface
Technical Information 1-19 Serial interface signals are output through the system board 9-pin, D-subconnectors. The connectors are located at the rear of the system unit. Pin locations for the serial interface connector are shown in Appendix A. USB Interface The Universal Serial Bus (USB) ports allow new Plug and Play serial devices to be added without having to open the system.
Page 36: Integrated Audio
1-20 Technical Information The default video mode is 800 by 600 pixels with 256 colors. The system also supports the resolutions, colors, and refresh rates listed in Table 1-11. Table 1-11 Supported Resolutions, Colors, and Refresh Rates Refresh Rate (Hz) 2-MB Memory 4-Bit Color 8-Bit Color...
Page 37: Diskette Drive Support
Technical Information 1-21 The Yamaha OPL3-SA3 includes a full Plug and Play interface. Each logical device is configured into the host environment using the Plug and Play configuration methodologies. The audio subsystem requires two DMA channels and one interrupt. DISKETTE DRIVE SUPPORT A diskette drive is not included in the system.
Page 38: Riser Card
1-22 Technical Information The power supply supports remote power on/off. This means that the system board and riser card can turn off the system power through software control. Pin 14 of the power supply connector lets the system board recognize a power supply that supports this “soft- off”...
Page 39: Specifications
Technical Information 1-23 SPECIFICATIONS System specifications are found in Table 1-12 through Table 1-21. Table 1-12 System Board Specifications Feature Specification System Board Intel CN430TX with integrated audio Processor Pentium 166 MHz MMX, 200 MHz MMX Cache Memory 32 KB of primary cache (16-KB data, 16-KB instruction) integrated in the processor 256 KB of secondary cache system board Flash ROM...
Page 40 1-24 Technical Information Table 1-13 General Specifications Feature Specification Recommended Operating Temperature: 50 F to 95 F (10 C to 35 C) Environment Relative Humidity: 20% to 80% Administrative Compliance UL 1950 - safety CSA C22.2 No. 950-m89 TUV EN60950: 1988 FCC part 15, Subpart J, Class B - emissions FCC part 68 IEC 950 - safety...
Page 41 Technical Information 1-25 Table 1-16 System Unit Specifications Feature Specification Dimensions Width (horizontal): 9.5 in (241 mm) Depth: 12.5 in (318 mm) Height (horizontal): 3.5 in (89 mm) Weight Approximately 13.5 lb. (6.14 kg), dependent upon options Expansion Board Slots One 32-bit PCI slot Peripheral Interface (rear panel) RJ-45 LAN connector...
Page 42 1-26 Technical Information Table 1-17 2.0-GB Hard Disk Drive Specifications Feature Specification Performance Track to Track Seek 3.0 ms (typical) Average Seek, 11.5/13.5 ms Read/Write Maximum Seek, 15.0/17.0 ms Read/Write Average Latency 5.8 ms Rotation Speed 5200 RPM Data Transfer Rate Buffer to Disk (Mbits/s) 114 max Buffer to Host...
Page 43 Technical Information 1-27 Table 1-18 3.2-GB Hard Disk Drive Specifications Feature Specification Hard Disk Drive 3.2-GB Western Digital Caviar (WDAC33200-00LA) Physical Configuration Formatted Capacity 3249 MB Number of Disks Data Surfaces Number of R/W Heads Maximum Data Rate from 114 Mbps (Megabits per second) Media Bytes per Sector 512 (default)
Page 44 1-28 Technical Information Table 1-18 3.2-GB Hard Disk Drive Specifications Feature Specification Actuator Rotary voice coil Interface 40-pin EIDE bus connector Temperature (non-condensing) Operating: 5 to 55 C (41 to 131 F) Non-operating: -40 to 60 C (-40 to 138 F) Humidity (non-condensing) Operating: 8% to 80% rh, 33 C (94.6 F) Non-operating: 5% to 95% rh, 33 C (94.6 F)
Page 45 Technical Information 1-29 Table 1-19 Environmental Standards Parameter Condition Specification AC Line Line Volt/Freq. 90-132, 180-264 VAC; 47/63 Hz (switch-selectable) Source Interrupt Power drop-out of 17ms Surge 2.0 kV Unidirectional; 3.0 kV Ringwave Acoustical Noise Bystander 32DBa Suspend position 38DBa Idle (1 meter) Table 1-20 Power Supply Specifications Feature...
Page 46 1-30 Technical Information Table 1-21 Riser Card Specifications Feature Specification Riser card Intel Features NLX compatible Support Intel PRO100B LAN Controller Support for Ultra DMA Support for up to 10 MB/second 32-bit transfers on PCI bus Support for a total of two IDE devices; 40-pin connector Support for PIO mode 3 and mode 4 PCI slot for half-length board RJ-45 LAN connector...
Page 47: Setup And Operation
Site selection Installation Startup and shutdown Setup Utility Flash Utility NEC Auto Backup Utility LANDesk Client Manager NEC Select Install CD. WARNING: Hazardous voltage, current, and energy levels are present inside the computer. Access to the inside is restricted to qualified, NECCSD-trained personnel.
Page 48: Installation
Technical Information Make sure there is enough space around the computer for cooling and adequate air flow – about 3.93 in. (10 cm) clearance in back, 1.96 in.(5 cm) on each side, and 3.93 in. (10 cm) in front. The computer has external vents for cooling and air flow (see the following figure).
Page 49: Checking The Voltage Switch
Technical Information WARNING: Do not plug in the computer power cable until you connect all other external cables (for example, keyboard, mouse, monitor, and LAN). The following sections provide installation guidelines and procedures. CAUTION: The push-button on/off power switch on the front panel of the computer does not turn off the AC power.
Page 50: Selecting System Orientation
Technical Information Figure 2-2 Line Voltage Switch Selector Selecting System Orientation The computer is designed to sit in a horizontal or vertical position on a desktop or other surface away from the floor. In the horizontal position, the computer supports standard 15-inch monitors.
Page 51: Connecting Cables
Technical Information WARNING: To ensure stability, center the unit in the stand as shown in the following figure. Do not place the unit in the vertical position without the stand. Damage to equipment and data may result if the computer accidentally tips over. Figure 2-4 Vertical Orientation Connecting Cables The following figure shows the connector locations on the back of the computer for...
Page 52: Preventing Internal Access
Technical Information Figure 2-5 Rear Panel Connectors Preventing Internal Access To prevent access to the inside of the computer, install a padlock in the small padlock slot in the back of the system (see the following figure). Figure 2-6 Chassis Security...
Page 53: Operation
Technical Information OPERATION The following sections provide basic procedures for starting up and shutting down the computer. Starting Up Power on the system using the following steps. Plug the monitor power cable into a grounded wall outlet. Plug the computer’s power cable into the AC power-in connector on the back panel of the computer and into a grounded wall outlet.
Page 54 LAN controller on the riser card. Figure 2-7 Front Panel Controls and Indicators The power lamp lights green to indicate that the system is on. The NEC startup screen appears. At the bottom of this screen, messages like the following appear: Press <F2>...
Page 55: Shutting Down
Technical Information One beep indicates that the system has successfully completed the power-on test. After about five seconds, Windows starts up. NOTE: If the system does not complete POST, press the power switch for approximately six seconds to power down the system. If a problem occurs, a series of beeps may sound.
Page 56: Setup Utility
2-10 Technical Information Press the Windows button, then point to and click “Shut Down.” Selecting Start “Shut Down” gives you several choices in the pop-up submenu. Select “Shut down the computer,” then click the button or press to shut down the Enter computer.
Page 57: When To Use Setup
Technical Information 2-11 When to Use Setup The Setup utility lets you view and set system parameters. Use the Setup utility program to: set the time and date. update or check system parameters when expansion options have been added or removed.
Page 58: How To Use Setup
2-12 Technical Information Figure 2-8 Setup Main Menu How to Use Setup Use the keys shown on the bottom of the Setup menu to make your selections or exit the current menu. The following table describes the navigation keys. Table 2-3 Navigation Keys Function Provides help for the parameter field being displayed.
Page 59: Main Menu
Technical Information 2-13 Main menu items preceded by > contain a submenu of selectable fields for setting system parameters. To display a submenu, use the arrow keys to move the cursor to the submenu you want. Then press Enter Main Menu Choose the Main menu by selecting Main menu in the legend bar.
Page 60: Floppy Options
2-14 Technical Information Floppy Options The parameters for this field (Diskette A:, Diskette B:, and Floppy Write Protect) are set to “Disabled” because the PowerMate NetPC contains no diskette drive. NOTE: These parameter also appear in Configuration mode as part of the BIOS recovery procedure described in Appendix B.
Page 61 Technical Information 2-15 Type Use this field to enter the hard disk drive type. The following options are available: “Auto” automatically configures the device. “User” prompts the user to fill in the remaining fields. “None” indicates that no device is selected. Cylinders Enter the number of cylinders.
Page 62: Advanced Menu
2-16 Technical Information Advanced Menu Selecting “Advanced” from the Main menu displays a menu with the following options. PnP O/S The PnP field indicates if the computer’s operating system is configured to use Plug and Play devices. Choose “Yes” if you are using a system that has Plug and Play. The default is “Yes”...
Page 63: Peripheral Configuration
Technical Information 2-17 DC00-DFFF Memory Hole The default setting for this parameter is “Disabled.” When set to “Enabled,” this parameter turns system RAM off to free address space for use with an option card. When enabled, memory choices are “Conventional” or “Extended.”...
Page 64 2-18 Technical Information Interrupt Available IRQs include “IRQ3” (Serial Port A default) and “IRQ4” (Serial Port B default). NOTE: When an option is selected for one serial port, that selection is not available for the second port. Parallel Port Selectable parameters for this field are Disabled, Enabled (default), and Auto. The parallel port device can be auto detected by choosing Auto.
Page 65: Keyboard Configuration
Technical Information 2-19 This field configures the LAN device. The default setting is “Enabled.” Legacy USB Support This field enables (the default ) or disables support for legacy Universal Serial Bus (USB) devices. Hardware Monitor This field enables (the default) or disables the on-board hardware monitor device. Keyboard Configuration Use this field to adjust the following keyboard features: Numlock...
Page 66: Security Menu
2-20 Technical Information Mark DMI Events As Read Press to mark DMI events. Enter Security Menu The Security menu contains features that enable you to restrict access to the computer. The Security menu contains the following fields. User Password Is This read-only field lets you determine whether a User Password has been set.
Page 67: Clear User Password
Technical Information 2-21 Type the password (passwords are not case sensitive) and press . Reenter Enter the password and press again. Enter Use the arrow keys to select Exit Select Exit Saving Changes. Press Enter At the prompt, to confirm exiting setup, press .
Page 68: Power Menu
2-22 Technical Information When this field is set to Disabled (the default setting), the user is prompted for the password before the system can boot. The text string prompt “Enter Password (1)” is displayed. When this field is set to Enabled and a user password is set, the system boots and runs, but the keyboard is locked.
Page 69 Technical Information 2-23 On Modem Ring This field enables an external modem to work even when the system is in a power reduction state. Choosing “Power On” (the default) restores the system to full power so it can receive a modem ring. Choose “Stay off” if you do not want full power restored on a modem ring.
Page 70: Exit Menu
2-24 Technical Information Exit Menu Selecting “Exit” from the menu bar displays the following exit options. NOTE: Esc does not exit this menu. You must select one of the items from the menu to exit. Exit Saving Changes Choose this option if you wish to save any changes made and exit the Setup program.
Page 71: Landesk Client Manager
PC and can be used by system administrators to manage groups of computer systems. See “NEC Select Install CD” for instructions on installing LANDesk Client Manager on the NetPC hard disk. With Client Manager you can perform the following tasks:...
Page 72: Pc Health Indicator
The description of PC health is determined by monitoring various system components for threshold levels. Some of the components that are monitored include: drive space prediction of hard drive failure with automatic data backup (see “NEC Auto Backup Utility for further information) free virtual memory...
Page 73: Inventory
Technical Information 2-27 temperatures power supplies chassis opened non-critical boot failure boot virus detection. Once a threshold level has been passed on a workstation, you can request notification of the problem and have it written into a log file. Inventory Client Manager Inventory views the hardware and software components of the workstation.
Page 74: Dmi
More information on DMI is available on the World Wide Web at http://www.dmtf.org Monitoring Capabilities The PowerMate NetPC computer has a chip (NEC MagicEye™ technology) mounted on the system board that supports many new and advanced real-time monitoring capabilities used by DMI. This chip provides the following features:...
Page 75: Nec Auto Backup Utility
See the NEC Auto Backup utility “Read Me” file for information about Cheyenne Backup. The NEC Auto Backup utility is available on the NEC Select Install CD. See “NEC Select Install CD” for instructions on installing the NEC Auto Backup utility on the NetPC hard disk.
Page 76: Operating System Restore
NetPC system. Follow these steps to restore the original, factory-installed operating system using OS Restore. Insert the NEC Select Install CD into the LCM CD-ROM reader. Do a map connection to the CD-ROM reader. From the LCM desktop, double click...
Page 77 Technical Information 2-31 In the Text and Description field, type in the service text that a user sees in the service boot menu (maximum of 80 characters). For example, type NetPC System Setup Type any additional information in the optional Description of Service field that you want displayed when the user highlights the service.
Page 78 2-32 Technical Information Click the tab. Menus Highlight the menu in the Available Menus list. Click Edit In the Menu Editor screen, Available Service appears on the lower left, and Displayed Services is on the lower right. In Available Service, highlight the new Service and click the button.
Page 79 Technical Information 2-33 Figure 2-9 Welcome Screen Click to continue (or to exit the program). Continue Exit A License Agreement screen appears with three options: Back, Reject, and Accept. button returns you to the Welcome screen. Back button terminates the restoration process. Reject button signals that you accept the terms of the license and allows Accept...
Page 80 2-34 Technical Information Click (instead of ) on the Restore Mode screen so you do not Custom Auto partition and format the hard disk before restoring the OS (see the following figure). Figure 2-10 Restore Mode Screen After you click , a Partitioning the Hard Drive screen appears with Custom options allowing you to retain the present partition structure (by selecting...
Page 81 Technical Information 2-35 Click to do a quick hard disk format. Quick Click to do a full hard disk format. Full Figure 2-12 Format Mode Screen After you click , the Installing Applications screen appears (see the Quick Full following figure), indicating the status of the restore process as the operating system loads from the CD.
Page 82: Selective Application Restore Program
Double click the program. selrest.exe The NEC Selective Application Restore Program screen appears. NOTE: Only the applications that work with the system’s OS appear in the Select Install Program screen. For example, if the OS is Windows 95, but there are applications for both Windows 95 and Windows NT 4.0 on the CD, only the drivers...
Page 83 Technical Information 2-37 NOTE: Items that appear grayed-out are already installed on the system. Click The application files reload sequentially, and a progress bar appears for each application selected. When all the applications have finished installing, remove the CD. Click to reboot and ensure that the installation process Restart Computer completes successfully.
Page 84: Option Installation
Section 3 Option Installation The PowerMate NetPC computer supports a variety of industry-standard and NECCSD expansion options. This section provides installation instructions for the following options: expansion boards DIMM memory module upgrade processor upgrade hard disk upgrade. All options require that you remove the system cover and open the chassis. These internal access procedures are included in this section.
Page 85: Safety Precautions
Option Installation Safety Precautions Observe safety rules when working inside the system and when handling computer components. Avoid electric shock or personal injury by observing the following warning. WARNING: Before removing the system unit cover, turn off the power and unplug the system power cable.
Page 86: Required Tools
Option Installation Always hold a chip or board by its edges. Avoid touching the components on the chip or board. Take care when connecting or disconnecting cables. A damaged cable can cause a short in the electrical circuit. When installing a cable, route the cable so it is not pinched by other components and is out of the path of the system unit cover.
Page 87: Internal Access
Option Installation Internal Access The following sections describe how to remove the system unit cover, open and close the chassis, and replace the system unit cover. Removing the System Unit Top Cover Before installing optional hardware inside the computer, first remove the system unit top cover.
Page 88: Opening The System Chassis
Option Installation Figure 3-3 Removing the System Unit Top Cover Opening the System Chassis Open the system’s metal chassis as follows: Remove the system unit cover as previously described. Remove the front bezel by pressing down the two plastic tabs and pulling the tabs out of the slots in the chassis (see the following figure).
Page 89 Option Installation Figure 3-4 Removing the Front Bezel Remove the screws, six on top and three in front, securing the two halves of the chassis. Figure 3-5 Locating System Chassis Screws...
Page 90: Closing The System Chassis
Option Installation Carefully separate the two halves of the chassis by raising the top unit until it separates from the bottom. Figure 3-6 Separating the Chassis Top and Bottom The top unit contains the hard disk, fan, and power supply. The bottom unit contains the system board and riser card.
Page 91: Replacing The System Unit Top Cover
Option Installation Replacing the System Unit Top Cover After installing the expansion board, memory module, processor upgrade, or hard disk upgrade options as described later in this chapter, close the chassis and replace the system unit top cover as follows: Close the chassis as previously described.
Page 92: Installing An Expansion Board
Option Installation Installing an Expansion Board To install an expansion board in the system, use the following steps. Remove the system unit cover (see “Removing the System Unit Cover”). Open the system chassis (see “Opening the System Chassis”). Follow any preinstallation instructions that come with the expansion board (see the expansion board documentation).
Page 93 3-10 Option Installation Figure 3-8 Removing the Slot Cover and Retaining Bracket Holding the board by its edges or its bracket, insert the board into the PCI expansion slot connector on the riser card (see Figure 3-9, C). Press the board firmly into the expansion slot connector. Gently rock the expansion board from side to side to seat it in the connector.
Page 94: Removing An Expansion Board
Option Installation 3-11 Figure 3-9 Installing an Expansion Board Attach any signal cables required by the expansion board. Close the chassis (see “Closing the System Chassis”). Replace the system unit cover (see “Replacing the System Unit Cover”). Removing an Expansion Board To remove an expansion board, use the following steps.
Page 95: Dimm Upgrade
3-12 Option Installation Close the chassis (see “Closing the System Chassis”). Replace the system unit cover (see “Replacing the System Unit Cover”). DIMM Upgrade Dual in-line memory module (DIMM) upgrades are installed into DIMM sockets on the system board. The system board provides two sockets for gold-plated DIMMs and supports up to 256 MB of high-speed memory.
Page 96: Installing A Dimm
Option Installation 3-13 Figure 3-10 Removing a DIMM Installing a DIMM Install a memory module as follows. Remove the system unit cover (see “Removing the System Unit Cover”). Open the system chassis (see “Opening the System Chassis”). If you need to remove a currently installed memory module, see “Removing a DIMM.”...
Page 97: Processor Upgrade
3-14 Option Installation NOTE: If you find a discrepancy in the amount of memory displayed at the Power-On Self-Test or in Windows with the amount of memory that you installed, check that you installed the memory modules correctly. Processor Upgrade The zero-insertion force (ZIF) socket makes a processor upgrade easy.
Page 98: Installing An Upgrade Processor
Option Installation 3-15 CAUTION: Before picking up the processor, reduce static discharge by touching the metal frame of the system unit. Lift the processor out of the socket (see Figure 3-11, A). Figure 3-11 Releasing the Processor Continue with the following procedure to install the new processor. Installing an Upgrade Processor To install a processor, proceed as follows.
Page 99: Hard Disk Upgrade
3-16 Option Installation Swing the lever down to lock the processor in the socket. CAUTION: Be sure to either reattach the heatsink used with the old processor or install the heatsink supplied with the new processor. Lower the heatsink onto the processor. Install the heatsink bail.
Page 100 Option Installation 3-17 Figure 3-12 Removing the Hard Disk Screws and Cables Remove the hard disk from the chassis. Install the hard disk upgrade in the chassis using the four screws. Connect the power and signal cables to the hard disk upgrade. NOTE: Make sure the other end of the hard disk data cable is securely connected to the IDE connector on the riser card (see the following...
Page 101 3-18 Option Installation Figure 3-13 Hard Disk Cable Connections Close the chassis (see “Closing the System Chassis”) Replace the system unit cover (see “Replacing the System Unit Cover”).
Page 102: Maintenance And Troubleshooting
To access the NECCSD Web page: www.nec-computers.com To access the NECCSD FTP site: ftp.neccsdeast.com To purchase a new system or an option kit Call 1 (888) 863-2669 through NEC NOW, or to obtain sales literature 1 (888) 8NEC-NOW or option information:...
Page 103: Online Services
® Catalog 3, Product specifications, warranty policy, UltraCare guidelines, and sales information. Catalog 5, NEC ProServa™ and Express Server Systems technical support information. Catalog 6, NEC Ready Systems technical support information. Catalog 7, NEC PowerMate Systems technical support information. ®...
Page 104: Neccsd Bulletin Board System
Maintenance and Troubleshooting Listen to the instructions provided by the voice prompts. Press if you do not want an introduction to FaxFlash. Follow the automated instructions for ordering your document or catalog. Press if you want an introduction to FaxFlash. Follow the automated instructions for ordering your catalog or document.
Page 105: E-Mail/Fax Technical Support Services
Maintenance and Troubleshooting Following the Hyper Terminal instructions, enter the BBS phone number 1 (978) 635-4706 . Your business phone system and/or location might require a prefix. NOTE: The first time that you use the BBS, you are requested to provide information for a new user questionnaire.
Page 106: Internet
What’s Hot, all the latest, hottest news and information from NEC Computer Systems Division How to Buy includes information on how to buy a computer from NEC through its NEC NOW program. To access the NECCSD Web site via the World Wide Web, enter the following Internet Uniform Resource Locator (URL) through your service: http://www.nec-computers.com...
Page 107: Maintenance
Maintenance and Troubleshooting MAINTENANCE This subsection contains general information for cleaning and checking the system, keyboard, and monitor. The system, keyboard, and monitor require cleaning and checking at least once a year, and more often if operating in a dusty environment. No other scheduled maintenance or lubrication is required.
Page 108: Keyboard Cleaning
Maintenance and Troubleshooting Keyboard Cleaning As necessary, inspect and clean the inside of the keyboard as follows. Remove the twelve screws holding the keyboard enclosure together (see Figure 4-1). NOTE: The keyboard and cable together are considered a whole-unit, field-replaceable assembly.
Page 109: Mouse Cleaning
Maintenance and Troubleshooting Mouse Cleaning The mouse has a self-cleaning mechanism that prevents a buildup of dust or lint around the mouse ball and tracking mechanism under normal conditions. Periodically, however, the mouse ball must be cleaned. Use the following procedure to clean the mouse. Unplug the mouse from the system.
Page 110: Troubleshooting
Maintenance and Troubleshooting TROUBLESHOOTING This subsection provides information that helps isolate and repair system malfunctions at the field level. Step-by-step instructions for diagnosing and solving system hardware problems are provided. If disassembly is required, see Section 5. Connector pin assignments are given in Appendix A.
Page 111 3. Verify boot load device (network server or hard disk) is enabled in the BIOS Setup utility. 4. Use NEC Select Install CD to restore OS files using the OS Restore program (see “NEC Select Install CD” in Section 2).
Page 112 Maintenance and Troubleshooting 4-11 Table 4-2 Problems and Solutions Problem Symptom Solution Diskette drive does Lamp on diskette drive panel 1. Check power connection between not work does not light when diskette is diskette drive and its power source. loaded. 2.
Page 113 4-12 Maintenance and Troubleshooting Table 4-2 Problems and Solutions Problem Symptom Solution Keyboard or mouse Monitor has prompt, but cannot 1. Check that keyboard/mouse is malfunction input data. plugged in. 2. Check password (see Section 2). 3. Disable password (see Section 2). 4.
Page 114: Replacing The Cmos Battery
Maintenance and Troubleshooting 4-13 Table 4-2 Problems and Solutions Problem Symptom Solution Network Error Bad data or no data when 1. Check connection of network cable to communicating. RJ-45 LAN connector on riser card. 2. Check that the LAN port is enabled. 3.
Page 115 4-14 Maintenance and Troubleshooting Locate the battery and its socket on the system board (see Figure 4-3). Figure 4-3 Locating the Battery Use your fingers to carefully remove the battery from the battery socket on the system board (see Figure 4-4). Figure 4-4 Removing the Battery...
Page 116 Maintenance and Troubleshooting 4-15 WARNING: The battery can explode if it is incorrectly replaced or improperly discarded. Use only the same battery or an equivalent type recommended by the manufacturer when replacing the battery. Lithium acts as a catalyst when exposed to water and causes spontaneous combustion on contact.
Page 117: Disassembly And Reassembly
Section 5 Disassembly and Reassembly This section describes how to safely remove and replace components in the PowerMate NetPC system. This section also contains a list of depot-replaceable parts. WARNING: Access to the inside of the system is restricted. This section is intended for qualified service personnel trained by NECCSD for disassembling and reassembling PowerMate NetPC hardware.
Page 118 Disassembly and Reassembly In addition, observe the following safety guidelines and procedures: To avoid the risk of electric shock and processor overheating, never operate the computer with the chassis open. Beware of sharp pins and edges on some board and chassis parts. CAUTION: This system contains electrostatic- sensitive components inside the chassis.
Page 119: Recommended Tools
Disassembly and Reassembly RECOMMENDED TOOLS The following tools are recommended for the procedures in this section: Small straight-blade screwdriver (to remove the processor heatsink) Medium straight-blade screwdriver (to remove the EMI shield) Medium Phillips screwdriver (to remove the chassis and hard drive screws) Antistatic mat (to protect static-sensitive components) Needle-nose pliers (for removing connectors and jumpers) REMOVAL AND REPLACEMENT...
Page 120: System Unit Top Cover
Disassembly and Reassembly Table 5-1 Parts Removal and Replacement Part to be Removed Page Number System Board 5-16 PCI Card 5-19 Side Covers 5-21 Bottom Cover 5-22 Power Supply/Fan/Top Chassis 5-24 Processor 5-27 Riser Card 5-29 System Unit Top Cover This subsection describes how to remove and replace the system unit top cover.
Page 121: Replacement
Disassembly and Reassembly Figure 5-1 Removing the System Unit Top Cover Replacement To replace the system unit top cover, proceed as follows: Complete steps 1 through 5 in the previous subsection. Place the cover on top of the chassis with the front edge slightly forward (see Figure 5-2, A).
Page 122: Front Bezel
Disassembly and Reassembly Figure 5-2 Replacing the System Unit Top Cover Front Bezel This subsection describes how to remove and replace the front bezel. Removal To remove the front bezel, proceed as follows: Turn off the system unit and all connected peripheral devices. Unplug the system unit power cord and disconnect all peripheral cables connected to the system.
Page 123: Replacement
Disassembly and Reassembly Figure 5-3 Removing the Front Bezel Replacement To replace the front bezel, proceed as follows: Complete steps 1 through 6 in the previous subsection. Insert the bottom edge of the front bezel into the bottom cover. Tilt the front bezel up until the two locking tabs pop into place in the chassis slots. Battery This subsection describes how to replace the CMOS battery.
Page 124: Emi Shield
Disassembly and Reassembly Separate the two halves of the chassis (see “Opening the System Chassis” in Section 3). Remove the battery with a small straight-blade screwdriver (see Figure 5-4). Figure 5-4 Removing the Battery Replace the battery with a Panasonic CR2032 or equivalent type. Reattach the top and bottom halves of the chassis (see “Closing the System Chassis”...
Page 125: Replacement
Disassembly and Reassembly Separate the two halves of the chassis (see “Opening the System Chassis” in Section 3). Remove the system board and riser card (see “System Board and Riser Card”). Using a medium straight-blade screwdriver, pry under the EMI shield and free the shield (see Figure 5-5, B).
Page 126: Emi Clip (Riser Card)
5-10 Disassembly and Reassembly Replace the front bezel (see “Front Bezel”). Replace the system unit top cover (see “System Unit Top Cover”). Connect the power cord and monitor and peripheral cables. EMI Clip (Riser Card) This subsection describes how to remove and replace the EMI clip. Removal To remove the EMI clip, proceed as follows: Turn off the system and disconnect the power cord and all peripheral cables...
Page 127: Fan
Disassembly and Reassembly 5-11 Figure 5-6 Installing the EMI Clip on the Riser Card Reinstall the system board and riser card (see “System Board” and “Riser Card”). Reattach the top and bottom halves of the chassis (see “Closing the System Chassis”...
Page 128: Replacement
5-12 Disassembly and Reassembly Figure 5-7 Removing the Fan Replacement To replace the fan, proceed as follows: Complete steps 1 through 9 in the previous subsection. Place the fan in the chassis. Connect the fan power connector on the riser card (see Figure 5-7, A). Install the plastic rivets in the fan.
Page 129: Hard Disk Drive
Disassembly and Reassembly 5-13 Hard Disk Drive This subsection describes how to remove and replace the hard disk drive. Removal To remove the hard disk drive, proceed as follows: Turn off the system and disconnect the power cord and all peripheral cables connected to the system.
Page 130: Replacement
5-14 Disassembly and Reassembly Replacement To replace the hard disk drive, proceed as follows: Complete steps 1 through 7 in the previous subsection. Install the hard disk in the drive chassis with the four screws. Attach the power connector from the power supply to the hard disk power connector.
Page 131: Memory
Disassembly and Reassembly 5-15 Memory This subsection describes how to remove and replace DIMM memory modules. Removal To remove a DIMM module, proceed as follows: Turn off the system and disconnect the power cord and all peripheral cables connected to the system. Remove the system unit top cover (see “System Unit Top Cover”).
Page 132: Replacement
5-16 Disassembly and Reassembly WARNING: The microprocessor and heat sink can be hot if the system has been running. Let the heatsink cool before touching it. Replacement To replace a DIMM module, proceed as follows: Complete steps 1 through 4 in the previous subsection. Disengage the latches on an empty DIMM socket.
Page 133: Removing The System Board Screws And Riser Card Cables
Disassembly and Reassembly 5-17 Figure 5-11 Removing the System Board Screws and Riser Card Cables Remove the three rivets attaching the riser card to the side of the chassis (see Figure 5-12, A). Figure 5-12 Removing the Plastic Rivets on the Riser Card Pull the system board away from the EMI shield (see Figure 5-13, A).
Page 134: Removing The System Board And Riser Card
5-18 Disassembly and Reassembly Lift the system board and riser card out of the chassis (see Figure 5-13). Figure 5-13 Removing the System Board and Riser Card Separate the riser card from the system board (see Figure 5-14). Figure 5-14 Separating the System Board and Riser Card...
Page 135: Replacement
Disassembly and Reassembly 5-19 Replacement To replace the system board, proceed as follows: Complete steps 1 through 11 in the previous subsection. Connect the system board and riser card. Place the system board and riser card assembly in the chassis. Attach the system board to the chassis with the six screws.
Page 136: Removing The Retaining Bracket And Filler Panel
5-20 Disassembly and Reassembly Figure 5-15 Removing the Retaining Bracket and Filler Panel Install PCI card (see Figure 5-16, C). Reinstall retaining bracket with the screw(see Figure 5-16, D). Reattach the top and bottom halves of the chassis (see “Closing the System Chassis”...
Page 137: Side Covers
Disassembly and Reassembly 5-21 Figure 5-16 Installing the PCI Card and Bracket Side Covers This subsection describes how to remove and replace the left and right side covers. Removal To remove the left and right side covers, proceed as follows: Turn off the system and disconnect the power cord and all peripheral cables connected to the system.
Page 138: Replacement
5-22 Disassembly and Reassembly Figure 5-17 Removing the Side Covers Replacement To replace the left and right side covers, proceed as follows: Complete steps 1 and 4 in the previous subsection. Insert the bottom edge of the side cover(s) into the bottom cover. Bow in the side cover(s) until the two locking tabs engage.
Page 139: Replacement
Disassembly and Reassembly 5-23 Bow bottom cover out (toward the front, near the center) as shown in Figure 5-18. Slide the bottom cover out to disengage it from the chassis. Figure 5-18 Removing the Bottom Cover Replacement To replace the bottom cover, proceed as follows: Complete steps 1 through 4 in the previous subsection.
Page 140: Power Supply/Fan/Top Chassis
5-24 Disassembly and Reassembly Figure 5-19 Installing the Bottom Cover Replace the front bezel (see “Front Bezel”). Replace the system unit top cover (see “System Unit Top Cover”). Connect the power cord and monitor and peripheral cables. Power Supply/Fan/Top Chassis This subsection describes how to remove and replace the power supply/fan/top chassis assembly.
Page 141: Removing The Top Chassis Screws
Disassembly and Reassembly 5-25 Figure 5-20 Removing the Top Chassis Screws Lift the power supply/fan/top chassis assembly up and separate the two halves of the chassis (see Figure 5-21). Figure 5-21 Opening the Chassis Disconnect the IDE, fan power, and main power connectors on the riser card (see Figure 5-11 and Figure 5-22).
Page 142: Replacement
5-26 Disassembly and Reassembly Figure 5-22 Disconnecting the Cables on the Riser Card Remove the hard drive (see “Hard Disk Drive”). Replacement To replace the power supply/fan/top chassis assembly, proceed as follows: CAUTION: To avoid permanent damage to the system, use only the power supply included in the system, or an identical replacement.
Page 143: Processor
Disassembly and Reassembly 5-27 Processor This subsection describes how to remove and replace the processor. WARNING: The microprocessor and heat sink can be hot if the system has been running. Let the heatsink cool before touching it. Removal To remove the processor, proceed as follows: Turn off the system and disconnect the power cord and all peripheral cables connected to the system.
Page 144: Replacement
5-28 Disassembly and Reassembly Figure 5-23 Removing the Processor Replacement To replace the procesor, proceed as follows: Complete step 1 through 8 in the previous subsection. Pull the lever arm on the socket outward until it is free, then lift the lever arm up. Locate pin 1 on the processor and pin 1 on the socket (see Figure 5-23, A).
Page 145: Riser Card
Disassembly and Reassembly 5-29 Replace the system unit top cover (see “System Unit Top Cover”). Connect the power cord and monitor and peripheral cables. Riser Card This subsection describes how to remove and replace the riser card. Removal To remove the riser card, proceed as follows: Turn off the system and disconnect the power cord and all peripheral cables connected to the system.
Page 146: Replacement
5-30 Disassembly and Reassembly Replacement To replace the riser card, proceed as follows: Complete steps 1 through 7 in the previous subsection Install the EMI clip onto the riser card (see Figure ). Figure 5-25 Installing the EMI clip on the Riser Card Insert the edge connector on the system board into the socket on the riser card.
Page 147: Depot Level Parts List
Disassembly and Reassembly 5-31 DEPOT LEVEL PARTS LIST The PowerMate NetPC system is designed to be repaired by qualified, NECCSD-trained technicians at the depot level of service. Table 5-2 provides telephone numbers for ordering the parts and options described in this section. Table 5-3 lists the depot-level replaceable parts for the computer.
Page 148 5-32 Disassembly and Reassembly Table 5-3 PowerMate NetPC Depot-Level Parts List* Item Description Part Number Power cord 808-857649-101A Mouse 230-00015 Stand (plastic) 158-056677-000 Riser card with LAN 158-056667-000 Keyboard 158-052238-000 System board, with audio and video, without CPU, 158-056666-000 without memory 16-MB DIMM module 158-082791-060 32-MB DIMM module...
Page 149: Powermate Netpc Illustrated Parts Breakdown
Disassembly and Reassembly 5-33 Figure 5-26 PowerMate NetPC Illustrated Parts Breakdown* * This data was prepared November 1997. For an up-to-date listing of spare parts, call FaxFlash at 1-888-329-0088 (or 1-978-635-6090 outside the U.S.) and order document 42181873.
Page 150 Part Number PowerMate Enterprise NetPC User's Guide 819-181811-000 PowerMate Enterprise NetPC Service and 819-181873-000 Reference Manual NEC Select Install CD (Windows 95) 819-050429-000 NEC Select Install CD (Windows NT) 819-050430-000 Shipping carton 158-040632-000 * This data was prepared November 1997. For an up-to-date listing of spare parts, call FaxFlash at 1-888-329-0088...
Page 151: Appendix A Connector Pin Assignments
Appendix A Connector Pin Assignments This appendix describes the system board, riser card, and option board connector pin assignments. SYSTEM BOARD CONNECTOR LOCATIONS Figure A-1 and Figure A-2 show the locations of the external and internal connectors on the system board. Table A-1 lists these connectors and the number of the page where the pin assignments are defined.
Page 152: System Board Internal Connector Locations
Connector Pin Assignments Figure A-2 System Board Internal Connector Locations Table A-1 System Board Connectors Description Page Number Parallel Interface Connector Serial Interface Connectors (COM1/COM2) Keyboard and Mouse Connectors VGA Interface Connector Microphone In Connector Line Out Connector Universal Serial Bus Connectors DIMM Connectors...
Page 153: Parallel Interface Connector
Connector Pin Assignments Parallel Interface Connector The following figure shows the parallel interface connector on the system board. Table A-2 lists the pin assignments. Figure A-3 Parallel Interface Connector Table A-2 Parallel Interface Pin Assignments Signal Name Signal Name Strobe Auto Feed Data Bit 0 Fault...
Page 154: Serial Interface Connectors
Connector Pin Assignments Serial Interface Connectors The following figure shows the serial interface connector(s) on the system board. Table A-3 lists the pin assignments. Figure A-4 Serial Interface Connectors Table A-3 Serial Interface Pin Assignments Signal Name Serial In- Serial Out-...
Page 155: Keyboard And Mouse Connectors
Connector Pin Assignments Keyboard and Mouse Connectors The following figure shows the keyboard and mouse connectors on the system board. The keyboard and mouse are PS/2-style connectors and can be plugged into either connector. The system unit detects their presence at power on. Table A-4 lists the pin assignments. Figure A-5 PS/2-Style Keyboard and Mouse Interface Connectors Table A-4 Keyboard and Mouse Pin Assignments Signal Name...
Page 156: Vga Interface Connector
Connector Pin Assignments VGA Interface Connector Video signals are output from the system board through a VGA interface connector, which is a 15-pin, D-subconnector (VESA VS890803-2) located at the rear of the system unit. Figure A-6 and Table A-5 show the connector pin locations and pin assignments. Figure A-6 VGA Interface Connector Table A-5 VGA Interface Connector Pin Assignments Signal...
Page 157: Line In Connector
Connector Pin Assignments Line In Connector The pin assignments for the microphone in connector (J8K1) are provided in Table A-6. Table A-6 Line In Connector Pin Assignments Signal Sleeve Ground Audio Left In Ring Audio Right In Line Out Connector The pin assignments for the line out connector (J7K2) are provided in Table A-7.
Page 158: Dimm Connectors
Connector Pin Assignments DIMM CONNECTORS Figure A-2 shows the location of the DIMM connectors on the system board. Table A-9 displays the pin assignments for system board IDE connectors. The signals in parentheses are for the secondary connector. Table A-9 DIMM Socket Pin Assignments Signal Signal Signal...
Page 159 Connector Pin Assignments Table A-9 DIMM Socket Pin Assignments Signal Signal Signal DQm0 DQ49 DQM1 DQ50 DQ32 DQ51 DQ33 DQ34 DQ52 DQ35 NC (VREF) DQ36 DQ37 DQ38 DQ53 DQ39 DQ54 NC (BA1) DQ40 DQ55 DQ41 DQ56 DQ42 DQ57 DQ43 DQ58 DQ44 DQ59 DQ45...
Page 160: Riser Card Connector Locations
A-10 Connector Pin Assignments RISER CARD CONNECTOR LOCATIONS Figure A-7 shows the locations of connectors on the riser card. NOTE: Not all of the riser card connectors and functions are used in all configurations. Figure A-7 Riser Card Component and Connector Locations The following table describes the riser card components and connectors shown in the previous figure.
Page 161: Wake On Lan Connector
Connector Pin Assignments A-11 Wake on LAN Connector To enable an add-in PCI network board to utilize the system’s “Wake On LAN” function, the riser card contains one 3-pin header for connecting the network board to the riser card. Table A-11 list the pin assignments for the Wake On LAN connector (J4B1). Table A-11 Wake On LAN Connector Pin Assignments Description...
Page 162: Modem Remote Wake Up Connector
A-12 Connector Pin Assignments Modem Remote Wake Up Connector Table A-14 lists the pin assignments for the riser card’s modem remote wake-up connector (J4L1). Table A-14 Modem Remote Wake-up Pin Assignments Description Ground Modem Wake-up Storage Device Connectors The following subsections provide information about the connectors on the riser card for the diskette drive and IDE hard disk.
Page 163: Ide Connector
Connector Pin Assignments A-13 IDE Connector Table A-16 lists the pin assignments for riser card IDE connector (J4J1). Table A-16 IDE Interface Pin Assignments Signal Name Signal Name Reset IDE Ground Host Data 7 Host Data 8 Host Data 6 Host Data 9 Host Data 5 Host Data 10...
Page 164: Pci Connector
A-14 Connector Pin Assignments PCI Connector Table A-17 lists pin assignments for the PCI connector on the riser card. Table A-17 PCI Bus Pin Assignments Signal Signal Signal Signal -12 V AD16 AD17 +12 V No Connect 3.3 V CBE2- No Connect B3 FRAME- No Connect B4...
Page 165: Power Supply Connectors
Connector Pin Assignments A-15 Power Supply Connectors Table A-18 provides the pin assignments for the riser card power supply connector (J3J1). The power supply connector differs from the standard NLX and ATX power supply connectors. Pin 18 of the PowerMate NetPC power supply is used for thermal fan speed control and not for -5V.
Page 166: Rj-45 Connector
A-16 Connector Pin Assignments RJ-45 Connector The pin assignments for the riser card RJ-45 LAN connector are provided in Table A-19. Table A-19 RJ-45 Connector Pin Assignments Signal Name TD + TD - RD + RD -...
Page 167: Appendix B Jumper Settings
Appendix B Jumper Settings This appendix contains jumper settings for the PowerMate NetPC system board and riser card. SETTING SYSTEM BOARD JUMPERS System board jumpers enable you to configure the system for a particular system requirement. Conditions that require changing jumper settings include the following situations: You are upgrading the processor.
Page 168: Changing Processor Jumper Settings
Jumper Settings CAUTION: Jumpers are set correctly at the factory for the configuration. If the system requires a jumper change, change only the setting for that condition. Otherwise, keep the jumpers at their factory settings. Changing Processor Jumper Settings The following procedure explains how to locate and change the jumper setting when you upgrade the processor.
Page 169: Locating System Configuration Jumpers
Jumper Settings Figure B-1 Locating System Configuration Jumpers Set the Processor/Bus Speed jumpers for the processor (see the following table). Change the jumper setting by lifting the plastic block and placing it on the appropriate pins as shown in the following table. NECCSD recommends using needle-nose pliers to move a jumper.
Page 170: Clearing A Password
Jumper Settings Clearing a Password If the password has been forgotten, use the following procedure to clear the current password and to set a new one. Power off the system and monitor and unplug any peripherals. WARNING: The system power must be off before removing the cover and changing a jumper setting.
Page 171: Normal Mode
Jumper Settings Replace the system unit cover (see “Replacing the System Unit Cover” in Section 3). Connect the system power cables and monitor. Power on the system unit and monitor. The Setup Utility screen appears automatically after POST. No password is required. In Configure Mode, the Setup Utility Main menu has a Maintenance menu item (in addition to the Main, Advanced, Security, Power, Boot, and Exit menus).
Page 172: Configure Mode
Jumper Settings Configure Mode Configure mode is for configuring special BIOS settings, including processor speed and special maintenance options. Use this mode to upgrade or recover the BIOS or clear a password. To enable this mode, connect pins 2 and 3 on the configuration jumper (J6J1) shown in Figure B-1.
Page 173: Riser Card
Jumper Settings You can obtain the BIOS Recovery program by downloading it to a diskette from the NECCSD Bulletin Board System (BBS) or the NECCSD File Transfer Protocol (FTP) site. See “NECCSD Bulletin Board System” in Section 4 for information on how to download files onto a diskette.
Page 174: Riser Card Fan Speed Control Jumper
Jumper Settings Riser Card Fan Speed Control Jumper The 3-pin fan speed jumper is used to define the voltage levels applied to the fan speed for the cooling the system. The slow fan speed voltage range is between 7V and 10V. The fast fan speed voltage range is between 7V and 12V.
Page 175: Index
Index RJ-45, A-16 serial, A-4 system board, A-1 Addressing, 1-10 universal serial bus, A-7 Advanced Setup menu, 2-16 VGA interface, A-6 ASIC, 1-12 Cover Audio features, 1-20 removal, 3-4 replacement, 3-8 Battery, 4-10, 4-13, 5-7 Baud rate, 1-18 DIMM BIOS, 1-8 installing, 3-13 Board removing, 3-12...
Page 176 1-24 Graphics controller, 1-19 LANDesk Client Manager, 1-12, 2-25 Hard disk drive, 1-21 monitoring capabilities, 2-28 IDE connector, A-13 NEC Auto Backup utility, 2-29 LED connector, 2-8 PC health indicator, 2-26 connector, A-13 using DMI, 2-28 specifications, 1-25 LANDesk Configuration Manager, 2-24,...
Page 177 Index-3 Opening the computer, 3-4 Recovery mode, B-6 closing the system chassis, 3-7 Refresh rates, 1-20 cover removal, 3-4 Removing cover replacement, 3-8 expansion board, 3-11 opening the system chassis, 3-5 hard disk, 3-16, 5-13 Option installation processor, 3-14, 5-27 cover removal, 3-4 system unit cover, 3-4, 5-4 expansion boards, 3-8...
Page 178 Index-4 Serial primary cache, 1-8 connectors, A-4 processor, 1-7 interface, 1-17 secondary cache, 1-8 Settinga specifications, 1-23 password, 2-20 memory, 1-11, 3-12 system date/time, 2-13 orientation, 2-5 Setup, 2-1 setup, 2-1 menus, 2-13 shutdown, 2-9 Advanced, 2-16 startup, 2-8 Boot, 2-23 Exit, 2-24 Power, 2-22 Troubleshooting, 4-9...
Page 179 (For United States Use Only) FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Page 180 If the modem malfunctions, all repairs should be performed by NEC Computer Systems Division or an NECCSD Authorized Service Center. It is the responsibility of users requiring service to report the need for service to NEC Computer Systems Division or to an NECCSD Authorized Service Center. Service can be obtained at: NEC Computer Systems Division, Inc.
Page 181 (For Canadian Use Only) This equipment is a Class B digital apparatus which complies with the Radio Interference Regulations, C.R.C., c.1374. Cet appareil numérique de la classe B est conforme àu Règlement sur le brouillage radioélectrique, C.R.C., ch.1374. Canadian Department of Communications Modem Connection Requirements NOTE: The Canadian Department of Communications label identifies certified equipment.
Page 182 BATTERY REPLACEMENT A lithium battery in your computer maintains system configuration information. In the event that the battery fails to maintain system configuration information, NECCSD recommends that you replace the battery (see Section 4, “Maintenance and Troubleshooting,” for battery removal procedures). WARNING: There is a danger of explosion if the battery is incorrectly replaced.

NEC POWERMATE ENTERPRISE NETPC Service Manual

Technical Information

Figures

Tables

Setup and Operation

Option Installation

Maintenance and Troubleshooting

Disassembly and Reassembly

Appendix A Connector Pin Assignments

Appendix B Jumper Settings

Index

Quick Links

Troubleshooting

Related Manuals for NEC POWERMATE ENTERPRISE NETPC

Summary of Contents for NEC POWERMATE ENTERPRISE NETPC

Table of Contents