Page 1 When Space is at a Premium and Flexibility is Key 2000 ® O W E R A T E ® I I I P E N T I U M R O C E S S O R A S E D E R I E S S E R V I C E A N D...
Page 2 NEC is a registered trademark of NEC Corporation. PowerMate and MultiSync are registered trademarks and ToolTelligent, WebTelligent, and VistaScan are trademarks of NEC Corporation or one of its subsidiaries. All are used under license by NEC Corporation and/or one or more of its subsidiaries.
Page 3: Table Of Contents
Contents Preface..........................xi Abbreviations ........................xiii 1 System Overview Configuration ........................1-2 Features ..........................1-4 Front Features ....................... 1-4 System Unit Front Features................. 1-5 LCD Panel Front Features................... 1-6 Left Side Features ......................1-6 Right Side Features....................... 1-7 Rear Features ........................ 1-8 Inside Features ......................
Page 4 NEC WebTelligent Installation ................2-40 NEC SNMP Agent ......................2-43 Installing the NEC SNMP Agent ............... 2-43 Configuring the NEC SNMP Agent for Windows 98 ........2-44 Configuring the NEC SNMP Agent for Windows NT........2-45 NEC Configuration Change Notification ..............2-46 NEC Auto Backup Utility ...................2-46...
Page 5 3 Disassembly and Reassembly Hard Drive Removal ......................3-3 SO-DIMM Module Removal ..................... 3-5 Bottom Cover Removal ..................... 3-8 CD-ROM Drive Removal ....................3-9 Diskette Drive Removal....................3-10 System Board and Support Plate Assembly Removal ............. 3-11 Support Plate Removal..................... 3-12 Network Board Assembly Removal.................
Page 6 Installing NEC SNMP Agent ..................A-3 Uninstalling the NEC SNMP Agent or LANDesk Client Manager ......A-3 When Both NEC SNMP Agent and LANDesk Client Manager Are Installed .. A-3 When LANDesk Client Manager Is Installed Without the NEC SNMP Agent . A-4 Installing Cheyenne Backup..................
Page 7 Changing Network Settings ..................A-7 Using Hard Drive Security................... A-8 Establishing Hard Disk Drive Passwords ............A-9 Changing Hard Disk Drive Passwords..............A-9 Using Hard Disk Drive Password Protection............A-10 Moving the Hard Drive ..................A-10 Setting Boot Order in BIOS..................A-11 Getting CD-ROM Support in Command Prompt Only Mode ........
Page 8 System Board Connector, Socket, and Jumper Locations - Side 1 ............4-4 System Board Internal Connector and Socket Locations - Side 2............. 4-5 PowerMate 2000 Pentium III-Based Series System IPB ................5-4 Removing a Typical Mouse Ball Cover....................6-3 viii Contents...
Page 9 Parallel Port Addresses ........................... 4-13 Serial Port I/O Addresses........................4-13 Ordering Parts............................5-2 PowerMate 2000 Pentium III Processor-Based Series System FRU List ..........5-2 Problems and Solutions ..........................7-7 NECC Service and Support Telephone Numbers ..................8-2 System Specifications ..........................9-2 System Unit Specifications........................
Page 10: Preface
2000 Series Pentium III processor-based computers manufactured ® by NEC Computers Inc. (For the NEC PowerMate 2000 Series Celeron processor-based computers, see the “NEC PowerMate 2000 Series Service and Reference Manual, part number 456-00081-000SRV.) This manual contains hardware and interface information for users who need an overview of system design.
Page 11: Abbreviations
Abbreviations ampere direct current alternating current direct cable connection acknowledge data communications equipment accelerated graphics port Display Data Channel ASIC application-specific integrated circuit DIMM Dual In-Line Memory Module advanced technology dual in-line package (IBM PC) direct memory access AT attachment DMAC DMA controller ATAPI...
Page 12 file transfer protocol modified frequency modulation gigabyte megahertz ground MIDI musical instrument digital hexadecimal interface Hercules Graphics Adapter millimeter hertz multimedia extensions integrated circuit modem modulator/demodulator identification metal-oxide semiconductor intelligent device electronics MPEG Motion Picture Experts Group IDTR interrupt descriptor table millisecond register most-significant bit...
Page 13 red green blue universal serial bus RGBI red green blue intensity volt root mean square volts, alternating current read-only memory video cassette recorder revolutions per minute volts, direct current real-time clock video display terminal read/write VESA video electronics standards association slave VESA-compliant feature SCSI...
Page 14: System Overview
System Overview Configuration Features Components...
Page 15: Powermate 2000 Series System Components
The major components of the PowerMate 2000 Series system are shown in the following figure. PowerMate 2000 Series System Components A – AC Power Cord D – System Unit B –...
Page 16: Powermate 2000 Series System Configuration
8 MB allocated for video memory, with actual memory use dependent on video usage. Total system memory is upgradeable up to 256 MB using 64-MB, 128-MB, 192-MB, and 256-MB SO-DIMM modules. The following table summarizes the PowerMate 2000 series system configuration. PowerMate 2000 Series System Configuration...
Page 17: Front Features
Features The system front, back, rear, bottom, and inside features are described in the following paragraphs. Also described are system security features. Front Features The following figures identify the lamps, controls, and devices on the front of the system unit and the LCD panel. Brief descriptions of the lamps, controls, and devices follow the figures.
Page 18: System Unit Front Features
System Unit Front Features The system unit has the following devices, controls, and lamps on the front of the system unit (see the previous figure for device, control, and lamp locations). Power/Sleep button — press this button to turn power on. To turn off the system, close all applications, shut down Windows, and press the button.
Page 19: Left Side Features
LCD Panel Front Features The LCD panel has the following brightness buttons on the front of the system unit (see the previous figure for button locations). The buttons provide eight levels of brightness. The default brightness level is maximum brightness. Powering off the system or unplugging the system from the power outlet changes any new brightness stetting back to the default setting..
Page 20: Right Side Features
The left side of the system unit has the following devices and controls (see the previous figure for device and control locations). PC Card Slots 1 and 2 — supports use of 16-bit Type II cards and 32-bit Type II PC cards using CardBus technology. CPU fan —...
Page 21: Rear Features
Devices include a pointing device, serial printer, or modem. Video Graphics Array (VGA) monitor connector — Attach a ® VGA-compatible monitor (NEC MultiSync monitor or other VGA-compatible monitor) with a 15-pin connector to this connector. The system supports simultaneous displays on the LCD panel and monitor.
Page 22: Inside Features
USB connectors — Attach up to 127 USB devices to these two connectors, including a printer, monitor, modem, mouse, game pads/joystick, and speakers. DC power connector — Plug the AC power adapter into this connector. Attach the AC power cable to the adapter and an AC power outlet to supply DC power to the system.
Page 23: Security Features
The passwords are written to the system BIOS and to the hard drive to ensure that the password protection travels with the drive in the event it is moved to another system. See Appendix A, “PowerMate 2000 Series Release Notes” for additional information on using hard drive security.
Page 24: Components
Components The major system components are listed in the following table, along with the page number where each component is briefly described. System Components Component Go to Page System Board 1-11 LCD Panel 1-12 Diskette Drive 1-12 Hard Drive 1-12 CD-ROM Drive 1-12 AC Power Adapter and AC Power Cord...
Page 25: Lcd Panel
LCD Panel The LCD panel uses a 15-inch, twisted nematic Thin Film Transistor (TFT) Super Video Graphics Array (SVGA) color screen. The screen has a brightness of 200 candlepower, a maximum resolution of 1024 x 768 pixels, and supports up to 16.8 million colors (True Color). The LCD panel screen automatically turns on when the system power button is pressed.
Page 26: Ac Power Adapter And Ac Power Cord
AC Power Adapter and AC Power Cord System DC power comes from the AC power adapter. A converter built into the AC power adapter converts 110 to 230 Vac power to the DC power necessary for system operation. The AC power adapter provides 90-watts of power for system use.
Page 27: Network Board
Network Board Some systems come with a 10Base-T/100Base-TX network board installed on the system board. Included on the system board is a LAN connector for connecting to a local area network and the system’s network board. Specifications for the network board are given in Section 9, “Specifications.” PC Card Bay All systems come with two PC card slots in the PC card bay.
Page 28: System Configuration
System Configuration Interrupt Requests Jumper Settings BIOS Setup Utility Hard Drive Security Flash Utility NEC Application and Driver CD NEC INFO Center NEC OS Restore CD LANDesk Client Manager Cheyenne Backup NEC ToolTelligent Suite Intel Processor Serial Number Control Utility...
Page 29: Interrupt Requests
BIOS Setup utility to configure the system descriptions and procedures for using the following utilities and applications that may be installed  Flash Utility  NEC Application and Driver CD  NEC INFO Center  NEC OS Restore CD ...
Page 30: Parallel Port Interrupts
Interrupt Level Assignments Interrupt Priority Interrupt Device IRQ00 System Timer IRQ01 Keyboard IRQ02 Programmable Interrupt Controller IRQ03 User Available IRQ04 Communications Port IRQ05 IRQ Holder for PCI Steering/Digital Audio/SMBus Controller/USB Universal Host Controller/CardBus Controller IRQ06 Diskette Drive Controller IRQ07 Parallel Port 1 IRQ08 Real-Time clock IRQ09...
Page 31: Serial Port Interrupts
Serial Port Interrupts The interrupts for the communications serial port are given in the following table. Serial Port Interrupts Port Interrupt COM1 IRQ04 COM3 IRQ04 COM2 IRQ04 COM4 IRQ04 Jumper Settings Jumpers on the boards and devices in the system are used to set the system configuration.
Page 32: Ibm Mobile Hard Drive Jumper Settings
Jumpers are set correctly at the factory for the system configuration. Only change the appropriate jumper settings. Otherwise, keep the jumpers at their factory settings. Jumper block 7F4 is a two-pin jumper block for clearing the system password if the password is forgotten. The factory setting for 7F4 is pins 1 and 2 jumpered. To clear the password, the system must be powered down, the jumper removed and reinstalled, and the system powered up.
Page 33: Hitachi Mobile Hard Drive Jumper Setting
Hitachi Mobile Hard Drive Jumper Setting For systems with the Hitachi 6.0-GB or 12.0-GB EIDE mobile hard drive, the factory settings for the jumper on the interface connector are shown in the following table. The factory setting is for a single drive installed on the primary IDE channel as a master device.
Page 34: How To Start Bios Setup
Start the BIOS Setup utility as follows. 1. Turn on or reboot the system. 2. Press at the NEC startup screen ( appears at the bottom of the screen). You have about five seconds to press before the system boot continues.
Page 35: Setup Key Functions
Advanced  Use the Advanced menu to set the system for Plug and Play, PCI configuration, serial port and printer port addresses and interrupts, memory cache configurations, I/O device configuration, DMI event logging, and more. Security  Use this menu to set User and Supervisor Passwords, security mode, password on boot, network boot, virus check, and more.
Page 36: Main Menu
Main Menu Choose the Main menu by selecting Main in the legend bar on the Main menu screen. Other Main menu options are available by selecting submenus. Use the arrow keys to select one of the Main menu options and press Enter select a submenu.
Page 37 Main Menu Items Menu Item Settings (default is bold) User, Auto, None, CD-ROM, IDE/ATAPI Removable Type When set to Auto, the values for Cylinders, Heads, Sectors, and Maximum Capacity are displayed but are read only. When set to Auto, the BIOS detects what the drive is capable of, not the translation mechanism that was used to format the drive.
Page 38 Main Menu Items Menu Item Settings (default is bold) Transfer Mode Standard, Fast PIO1, Fast PIO2, Fast PIO3, Fast PIO4, Fast PIO3/DMA1, Fast PIO4/DMA2 Selects the method for moving data to and from the drive. When Type is set to Auto, the value in the field is auto- detected and the field is read only.
Page 39: Advanced Menu
Main Menu Items Menu Item Settings (default is bold) BIOS Revision Displays the BIOS revision number. This field is read-only and cannot be changed from the BIOS Setup. Example: 138A0200 Disabled, Enabled Processor Serial Number Controls detection of the processor serial number. Advanced Menu Choose the Advanced menu by selecting Advanced in the legend bar on the Main menu screen.
Page 40 Advanced Menu Menu Item Settings (default is bold) Press Enter to access the following submenus. Cache Memory Memory Cache Disabled, Enabled Sets the state of the memory cache. Uncached, Write Protect Cache System BIOS Area Controls caching of system BIOS area. Cache Video BIOS Uncached, Write Protect Area...
Page 41 Advanced Menu Menu Item Settings (default is bold) Disabled, Enabled, Auto Parallel Port Setting at Enabled allows the user to configure the port. Setting at Auto enables the BIOS or operating system to configure the port. Mode Output Only, Bi-directional, EPP, ECP Selects parallel port mode.
Page 42: Security Menu
Advanced Menu Menu Item Settings (default is bold) Enabled, Disabled Event Logging Selecting Enabled permits logging of DMI events. Press Enter. Select Yes or No to “Mark all Events as read?” Mark DMI Events As Read Disabled, Enabled LANDesk ® Service Select Enabled to enable the onboard LANDesk.
Page 43 If the master password is forgotten and the hard drive is installed in another system, data cannot be accessed on the hard drive. Once these passwords are set, NEC Computers Inc. has no capability to remove them. 2-16 System Configuration...
Page 44: Power Menu
Power Menu Choose the Power menu by selecting Power in the legend bar on the Main menu screen. Other Power menu options are available by selecting submenus. Use the arrow keys to select one of the Power menu options and press Enter select a submenu.
Page 45: Boot Menu
Boot Menu Choose the Boot menu by selecting Boot in the legend bar on the Main menu screen. Other Boot menu options are available by selecting submenus. Use the arrow keys to select one of the Boot menu options and press Enter select a submenu.
Page 46: Exit Menu
Hard disk drive (HDD) password protection restricts access to the drive only if the drive is removed from the PowerMate 2000 series computer and installed in another system. The system does not prompt you to enter your HDD passwords while the drive remains in the current system.
Page 47: Changing Hard Disk Drive Passwords
If you forget the master password and install the drive in another system, you cannot access the data on the hard drive. Once you set these passwords, NEC Computers Inc. has no capability of removing them. If you install the hard drive in another PowerMate system with hard disk drive security enabled, you must enter the password to allow access to the hard drive.
Page 48: Using Hard Disk Drive Password Protection
PowerMate system does not support hard disk drive security, you cannot access the data on the hard drive. With hard disk drive security enabled on the original NEC PowerMate 2000 series system, the system boots normally. If you install the hard drive in another NEC PowerMate system with security enabled, you must enter the master password to access the hard drive.
Page 49: Flash Utility
Use the recorded Setup selections you made at the beginning of this procedure to set the parameters. NEC Application and Driver CD The system comes with an NEC Application and Driver CD. Use this CD to install any or all of the software that comes with the system, including applications utilities and device drivers NEC INFO Center (online documentation).
Page 50: Launching The Application And Driver Cd
Launch the Application and Driver CD as follows. In systems running the Windows NT operating system, insert the NEC Application and Driver CD after the system reboots and you have chosen the Windows NT Workstation Version 4.00 operating system. Be sure to insert the CD before Windows NT actually completes its boot and displays the NT logon screen.
Page 51: Nec Info Center
5. Remove the CD from the CD-ROM drive when the installation is complete. NEC INFO Center NECC provides an online NEC INFO Center on the NEC Application and Driver CD. It’s easy to install and it provides quick access to information about the system.
Page 52: Installing The Nec Info Center
“Uninstalling the NEC INFO Center.” Installing the NEC INFO Center The NEC INFO Center is on the NEC Application and Driver CD. Follow the instructions in the previous section, “Installing Applications,” to install the NEC INFO Center online documentation. The NEC INFO Center is in the list of applications that appear when the NEC Application and Driver CD is started.
Page 53: Nec Os Restore Cd
NEC OS Restore CD The following procedures describe how to use the NEC OS Restore CD that ships with the system. Read the following subsections in their entirety before using the NEC OS Restore CD to restore the Windows operating system or factory-installed drivers on the system.
Page 54: Launching The Nec Os Restore Cd
The OS Restore program deletes all the data on the hard drive. If possible, back up all data before performing an OS restore. 1. Power on or restart the system and immediately insert the NEC OS Restore CD into the CD-ROM drive. The Operating System Restore Welcome screen appears.
Page 55: Auto Rebuild And Restore
The OS Restore program deletes all the data on the hard drive. If possible, back up all data before performing an OS restore. 1. Launch the NEC OS Restore CD and follow the prompts to get to the Restore Mode screen (see “Launching the OS Restore CD”). 2. Click to repartition and reformat the hard drive.
Page 56: Custom Rebuild And Restore
Custom Rebuild and Restore Format the hard drive with choices on repartitioning the drive as follows. 1. Launch the NEC OS Restore CD and follow the prompts to get to the Restore Mode screen (see “Launching the OS Restore CD”).
Page 57 See “NEC Application and Driver CD” for instructions to install applications or online documents, or to install device drivers that did not come with the system. Restore any application or driver that was not provided by NEC by using the vendor diskette(s) or CD-ROM(s) included in its original packaging.
Page 58: Fixing The Operating System
If possible, back up all data before performing an OS restore with these options. 1. Launch the NEC OS Restore CD and follow the prompts to get to the Restore Mode screen (see “Launching the OS Restore CD”).
Page 59: Landesk Client Manager
Do not install both the LANDesk Client Manager and the NEC SNMP Agent on the same computer. Do not install both the LANDesk Client Manager and the NEC SNMP Agent on the same computer. The two applications are incompatible, and neither can be removed using the uninstall utility.
Page 60: Pc Health Indicator
view DMI-compliant component information set security features to change password (local machine) or enable/disable the serial ports, printer, or diskette drive (system administrator) back up and restore system configuration files back up system and application software using Cheyenne Backup troubleshoot receive notice of system events (for example, if the system is running low on memory, you are notified of the potential problem) detect changes to CPU, memory, and hard drive characteristics and alert...
Page 61: Monitoring Pc Health
Monitoring PC Health PC health can be determined by monitoring various system components for threshold levels. Some of the components that are monitored include: drive space prediction of hard drive failure (Smart Hard Drive failure prediction) free virtual memory temperatures power supplies GDI used non-critical boot failure...
Page 62: Dmi
The LANDesk Client Manager (LDCM) Admin function is installed on the C drive of your system when LANDesk Client Manager is installed from the NEC Application and Driver CD. For information on installing LANDesk Client Manager, see “Launching the Application and Driver CD” earlier in this section.
Page 63: Cheyenne Backup
NEC Configuration Change Notification for screen notifications of changes in the processor, main memory, or hard drive upon restart NEC Auto Backup Utility, to detect predicted hard drive failures and to automatically back up the data from the failing drive.
Page 64: Installing Tooltelligent Utilities
Installing ToolTelligent Utilities NEC ToolTelligent Utilities are installed using the NEC Application and Driver Note LANDesk Client Manager should be installed before any of the applications or utilities that function in conjunction with it. Install the Cheyenne Backup utility, the...
Page 65: Nec Webtelligent Features
The administrator can perform WebTelligent account and asset management, monitor the “health” of networked systems, and receive alert notifications from managed clients. NEC WebTelligent has an easy-to-use web-based graphical user interface (see the following screen). NEC WebTelligent NEC WebTelligent Features NEC WebTelligent provides the administrator with the following features and benefits.
Page 66: Nec Webtelligent Requirements
Security, for Intranet user authentication Reduced Costs  WebTelligent is free with the purchase of an NEC PowerMate Managed system  WebTelligent is free to download from the NECC website www.nec-computers.com). NEC WebTelligent Requirements WebTelligent installs on a Windows 98, Windows 2000, or Windows NT web...
Page 67: Nec Webtelligent Installation
NEC Auto-Discovery Agent TCP/IP. NEC WebTelligent Installation Install the WebTelligent software and the NEC Auto Discovery Agent software on a Windows 98, Windows 2000, or Windows NT web server as follows. 1. Close all open applications before installing WebTelligent and Auto Discovery Agent.
Page 68 Scroll to the bottom of the page and set the default document to login.html Click 5. Install the NEC Auto Discovery Agent software on a managed client. If installing the Auto Discovery Agent from the NEC Application and Driver CD, see “Installing ToolTelligent Utilities.”...
Page 69: Webtelligent Login Screen
Click on the desktop to be managed. A Workstation screen opens to display a summary of the workstation attributes. When finished, click and click to go back to the Windows File Close screen. NEC WebTelligent Control Screen 2-42 System Configuration...
Page 70: Nec Snmp Agent
Do not install both the NEC SNMP Agent and LANDesk Client Manager on the same computer. Do not install both the NEC SNMP Agent and LANDesk Client Manager on the same computer. The two applications are incompatible, and neither can be removed using the uninstall utility.
Page 71: Configuring The Nec Snmp Agent For Windows 98
NEC Application and Driver CD or download the software from the NECC website (www.nec-computers.com). 1. If installing the NEC SNMP Agent from the NEC Application and Driver CD, see “Installing ToolTelligent Utilities” for installation instructions. 2. If downloading the software from the NECC website (www.nec-computers.com), save the download file in the...
Page 72: Configuring The Nec Snmp Agent For Windows Nt
(for example, 157.123.176.100) must be entered in the Traps for “Public Community” to receive traps from the NEC SNMP agents. For the NEC SNMP Agent to send a trap to the NEC SNMP Desktop Manager, the port number can be configured from the registry: "HKEY_LOCAL_MACHINE\SOFTWARE\ NEC Computer Systems Division\NEC SNMP Desktop Agent\Port Number".
Page 73: Nec Configuration Change Notification
The utility has some configuration options that are accessible through the system tray icon. The NEC Tools group on the Start menu includes a Read Me file containing recent information about the utility as well as access to a Help document.
Page 74: System Requirements
4.0 (or later) 2 megabytes of hard drive space. Installation The Intel Processor Serial Number Control Utility (version 1.0) comes on the NEC Application and Driver CD. Run from the directory where you setup.exe unzip the file. Processor Serial Number The Intel processor serial number, a feature of the Pentium III processor, is an identifier for the processor.
Page 75 Why would I want to turn off my processor serial number? Intel believes the processor serial number can provide compelling benefits to users. They are developing features in conjunction with the processor serial number to allow responsible service providers to provide services which maintain your privacy.
Page 76: Technical Support
Pentium III processor. You can obtain a patch to fix the Windows processor identification once Microsoft releases the patch. Check for the patch on the Microsoft website ) or the NECC website ( www.microsoft.com www.nec-computers.com System Configuration 2-49...
Page 77: Disassembly And Reassembly
Disassembly and Reassembly Hard Drive SO-DIMM Module Bottom Cover CD-ROM Drive Diskette Drive System Board and Support Plate Support Plate Network Board LAN Connector Board PC Card Bay CMOS Battery CPU Fan Processor and Heat Sink Hard Drive Bay and Drive LCD Panel...
Page 78: Powermate 2000 Series Disassembly Sequence
This section contains step-by-step disassembly procedures for the PowerMate 2000 Series system. A disassembly figure is provided with most procedures. Section 5 includes a field-level parts list and an illustrated parts breakdown showing an exploded view of the system. A small flat head screwdriver and a small Phillips-head screwdriver are the only required tools.
Page 79: Hard Drive Removal
Use extreme care in disconnecting and connecting cables to prevent breakage. Do not pull on the cable, pull only on the connector. Wherever possible, label any cable connector before removing it. Note where the connector goes and in what position it was installed. On completion of any reassembly, perform a power-on test.
Page 80: Removing The Hard Drive
5. Carefully unplug the hard drive interface cable from the hard drive (see the following figure). Do not pull on the interface cable. Evenly pull on the connector at the end of the interface cable until it releases from the hard drive connector. Note the four pins on the right end of the hard drive connector.
Page 81: So-Dimm Module Removal
SO-DIMM Module Removal Remove the SO-DIMM module(s) as follows. 1. Close all applications, shut down the operating system, turn off system power, and unplug the AC power adapter and power cord from the power source and the back of the system unit. 2.
Page 82: Removing The So-Dimm Module Panel
4. Position the unit on its left side with the LCD panel facing up, as shown in the following figure To prevent damage to the LCD panel, position the unit with the LCD panel facing up. Removing the SO-DIMM Module Panel A –...
Page 83: Releasing The So-Dimm Module
6. Press outward on the two SO-DIMM locking clips to release the module. The module pops up at an angle, ready for removal. Releasing the SO-DIMM Module A – Locking Clips 7. Carefully pull the module out of its socket and store in a static free bag. 8.
Page 84: Bottom Cover Removal
Bottom Cover Removal Remove the bottom cover from the system unit as follows. 1. Close all applications, shut down the operating system, turn off system power, and unplug the AC power adapter and power cord from the power source and the back of the system unit. 2.
Page 85: Cd-Rom Drive Removal
CD-ROM Drive Removal Remove the CD-ROM drive as follows. 1. Remove the system unit bottom cover (see “Bottom Cover Removal” earlier in this section). 2. Disconnect the CD-ROM drive interface cable from its connector on the drive. Release the cable retainer on the drive connector by gently pushing the ends of the retainer away from the connector.
Page 86: Diskette Drive Removal
Diskette Drive Removal Remove the diskette drive as follows. 1. Remove the system unit bottom cover (see “Bottom Cover Removal”). 2. Remove the four screws (see the following figure) securing the diskette drive to the support plate. Hold the drive in place and perform step 3. 3.
Page 87: System Board And Support Plate Assembly Removal
System Board and Support Plate Assembly Removal Remove the system board and support plate assembly as follows. Note The system board and support plate assembly must be removed from the system unit to remove the network board, processor, CPU fan, PC card bay, CMOS battery, or LCD panel.
Page 88: Support Plate Removal
Removing the System Board and Support Plate Assembly A – Support Plate C – Standoff (1) B – System Board D – Screw (1 of 7) Support Plate Removal Remove the support plate from the system board as follows. Note The support plate must be removed from the system board to remove the network board, CPU fan, PC card bay, or CMOS battery.
Page 89: Removing The Support Plate Mounting Screws
Removing the Support Plate Mounting Screws A – Support Plate E – Plastic Shield B – Network Board Screw F – PC Card Bay C – Network Board G – Special Screw D – System Board 4. Slide the black plastic shield out of the PC card bay to access the special screw securing the system board to the support plate.
Page 90: Network Board Assembly Removal
Network Board Assembly Removal Remove the network board, cable, and bracket assembly from the system board as follows. 1. Remove the support plate from the system board (see “Support Plate Removal” earlier in this section). 2. Position the system board with the processor side of the board facing up. 3.
Page 91: Lan Connector Board Removal
LAN Connector Board Removal Remove the LAN connector board from the system board as follows. 1. Remove the support plate from the system board (see “Support Plate Removal” earlier in this section). 2. Position the system board with the processor side of the board facing up. 3.
Page 92: Cmos Battery Removal
CMOS Battery Removal Remove the 3-volt lithium battery from the system board as follows. 1. Remove the support plate from the system board (see “Support Plate Removal” earlier in this section). 2. Turn the system board over with the processor side facing down and locate the battery (see the preceding figure “Removing the PC Card Bay”...
Page 93: Cpu Fan Removal
CPU Fan Removal Remove the CPU fan as follows. 1. Remove the support plate from the system board (see “Support Plate Removal” earlier in this section). 2. Position the system board with the processor side of the board facing down. 3.
Page 94: Processor And Heat Sink Removal
Processor and Heat Sink Removal The Pentium III processor is installed in a Slot370 socket. The processor is cooled by a heat sink attached to the top of the processor and the CPU fan. Remove the heat sink and processor as follows. If the system was just running, the processor and heat sink on the system board are hot.
Page 95: Removing The Processor And Heat Sink
Removing the Processor and Heat Sink A – Lock Lever (under heat sink) D – CPU Fan Screws (2) B – Socket Tab (1 of 2) E – CPU Fan C – Heat Sink F – Retention Clip 6. Remove the processor as follows. Pull out on the processor socket lock lever just enough to release the lever from the socket, then pivot the lever up to release the processor.
Page 96: Hard Drive Bay And Drive Removal
8. Install a replacement heat sink as follows and in accordance with the procedures contained in the heat sink kit. Using the wrong heat sink or no heat sink can damage the processor, system board, or both. Ensure that the replacement processor has the correct heat sink (refer to the documentation that comes with the kit).
Page 97: Lcd Panel Removal
LCD Panel Removal Remove the LCD panel from the system unit as follows. Note The LCD panel is a whole unit replaceable item. There are no field replaceable parts within the LCD panel. The LCD panel must be returned to the factory for repair. 1.
Page 98: Installing The Lcd Panel
6. Install the LCD panel as follows. Align the collar inside the system unit chassis so that the collar tab is pointing toward the power switch. From the outside of the system unit chassis, insert the LCD panel cables through the chassis collar. Align the three guide pins on the LCD panel collar with the guide pin holes in the LCD mount on the outside of the chassis (see the following figure).
Page 99 7. Check that the LCD panel swivels side-to-side and tilts up and down. If it does not, check the alignment of the collar tab. 8. Secure the cables with a cable tie inserted through the hole in the hard drive bay and around the cables.
Page 100: System Board
System Board Connectors Jumpers Sockets Components...
Page 101: Connectors, Jumpers, And Sockets
This section describes the locations of connectors, jumpers, and sockets on the system board, including external cable connectors, internal board connectors, jumper locations, and upgrade sockets. Included in this section are procedures for setting jumpers on the system board and a SO-DIMM memory upgrade path for the SO-DIMM sockets. Also included are descriptions of system board components.
Page 102: External Audio Connectors
External Audio Connectors Locations of the external audio connectors on the system board at the left side of the system unit are shown in the following figure. For descriptions of the connectors, see Section 1, “System Overview.” System Board External Audio Connectors A –...
Page 103: System Board Connectors, Sockets, And Jumpers
System Board Connectors, Sockets, and Jumpers Locations of the internal connectors, sockets, and jumper on the system board are shown in the following figures. System Board Connector, Socket, and Jumper Locations - Side 1 A – Battery Socket P24 G – CD-ROM Connector P20 B –...
Page 104: System Board Jumpers
System Board Internal Connector and Socket Locations - Side 2 A – LAN Connector P15 G – VGA Connector P05 B – Mouse Port P01 H – Speaker Connector P12 C – Keyboard Port P02 I – USB Connector P06 D –...
Page 105: Clearing The Password
Clearing the Password If the password needs to be cleared and reset, set jumper block 7F4 as follows. Jumpers are set correctly at the factory for the system configuration. Only change (or check) the appropriate jumper setting if you forgot your password or want to change the password.
Page 106: So-Dimm Upgrade Sockets
SO-DIMM Upgrade Sockets The system board has two 168-pin, gold-plated SO-DIMM sockets. (See the figure “System Board Internal Connector, Socket, and Jumper Locations - Side 1” for socket locations.) The sockets support up to 256 MB of high-speed SDRAM memory. The sockets support SO-DIMM modules in 64-MB and 128-MB unbuffered non-ECC memory configurations.
Page 107: Components
2. With the left mouse button, click . Select the tab to Properties General show the amount of random access memory (RAM) in the computer. For Windows 98 and Windows 2000, you can also select the Performance to show the RAM memory. Note If a discrepancy is found in the amount of memory displayed at the Power-On Self-Test or in Windows with the...
Page 108: System Board Components
external connectors for connecting the following external devices:  VGA-compatible monitor (standard, super, high-resolution VGA) to AGP port on system board. Supports resolutions up to 1024 x 768 pixels with up to 16.8 million colors.  ® personal system/2 (PS/2 )-style mouse ...
Page 109: Processor And Secondary Cache
System Board Components Component Function 82810 Graphics Memory Controller Uses Intel graphics technology, software drivers, and Direct AGP (integrated AGP) to create vivid 2D and 3D effects and images. Features integrated Hardware Motion Compensation to improve video quality and a digital video out port that enables connection to space-saving digital flat panel displays.
Page 110: System Bios
System BIOS The PCI-compatible BIOS is contained in a flash memory device on the system board. The BIOS provides the Power-On Self-Test (POST), the system Setup program, a PCI and IDE auto-configuration utility, and BIOS recovery code. The system BIOS is always shadowed. Shadowing allows any BIOS routine to be executed from fast 32-bit DRAM on the system board, instead of from the slower 8-bit flash device.
Page 111: Pci Local Bus
PCI Local Bus The 32-bit PCI local bus is the primary I/O bus for the system. The PCI bus is a highly integrated I/O interface that offers the highest performance local bus available for the Pentium III processor. The bus supports burst modes that send large amounts of data across the bus, allowing fast displays of high-resolution images.
Page 112: Serial Interface
Parallel Port Addresses Starting I/O Address Port LPT1 LPT2 LPT3 LPT1 LPT2 LPT3 Parallel interface signals are output through the system board’s 25-pin, D-subconnector. The connector is located at the back of the system unit. Serial Interface The system has one 16C550 UART compatible serial port (COM1) integrated on the I/O controller.
Page 113: Usb Interface
USB Interface The Universal Serial Bus (USB) ports allow Plug and Play serial devices to be added without having to open the system. One USB device can be plugged into each USB port for direct system connection. With a hub and the proper cabling, up to 127 USB devices can be addressed by the system.
Page 114: Illustrated Parts Breakdown
Illustrated Parts Breakdown Ordering Parts Field Replaceable Unit List Illustrated Parts Breakdown...
Page 115: Powermate 2000 Pentium Iii Processor-Based Series System Fru List
The following tables list telephone numbers for ordering system parts and options field-replaceable parts for the system. The PowerMate 2000 Series system illustrated parts breakdown figure is at the end of this section. Ordering Parts Use the telephone numbers in the following table to order spare parts.
Page 116 PowerMate 2000 Pentium III Processor-Based Series System FRU List Item No. on IPB FRU Description 64-MB SDRAM (8 MB x 64) SO-DIMM 128-MB SDRAM (16 MB x 64) SO-DIMM LCD Panel Assembly Collar, Chassis Hard Drive Interface Cable IBM 6.0-GB IDE Hard Drive Hitachi 6.0 GB IDE Hard Drive...
Page 117: Powermate 2000 Pentium Iii-Based Series System Ipb
Illustrated Parts Breakdown The following figure shows the illustrated parts breakdown (IPB) for the Pentium III-based PowerMate 2000 Series system. Each FRU on the IPB is identified with a number that cross-references to the FRU list. PowerMate 2000 Pentium III-Based Series System IPB...
Page 118: Preventive Maintenance
Preventive Maintenance System Cleaning Keyboard Cleaning Mouse Cleaning...
Page 119: System Cleaning
This section contains general information for cleaning and checking the PowerMate 2000 Series system. The system unit, LCD panel, keyboard, and mouse require cleaning and checking at least once a year, more often if operating in a dusty environment. No other scheduled maintenance is required.
Page 120: Removing A Typical Mouse Ball Cover
3. Clean the enclosure and keys with a damp cloth. Use a small, soft-bristle brush to clean between the keys. Do not wet or dampen the keyboard’s printed circuit board. If the board gets wet, thoroughly dry it before reattaching the keyboard to the system unit. Mouse Cleaning The mouse has a self-cleaning mechanism that prevents a buildup of dust or lint around the mouse ball and tracking mechanism under normal conditions.
Page 121: Troubleshooting
Troubleshooting Checklist Diagnostics...
Page 122: System Problems
This section provides information to help isolate and repair system malfunctions at the field level. The system has a built-in program that automatically checks its components when the system is powered on. If there is a problem, the system displays an error message. If this happens, follow any instructions on the screen. If screen messages do not help or an error message does not appear, refer to the information in this section to help determine and correct the problem.
Page 123 System emits continuous beeps. Turn the system off, wait at least five seconds, and turn the system on. If the beeps continue, call the NECC Technical Support Center. System does not maintain date, time, system configuration information. Change the battery (see “CMOS Battery Removal” in Section 3, “Disassembly and Reassembly”).
Page 124: Diskette Drive Problems
Diskette Drive Problems Check the following to see the possible cause and solution. Diskette won’t load. Check that the drive does not have a diskette in it. Check that the diskette is loaded correctly. Check that the system unit power lamp is on and the power-on screen appears on the LCD panel.
Page 125: Keyboard/Mouse Problems
Keyboard/Mouse Problems Check the following problem to see the possible cause and solution. Mouse or keyboard does not respond. The mouse and keyboard might have been connected after turning on the system. Turn the system off, make sure the mouse and keyboard are connected, and turn the system back on.
Page 126: Speaker Problems
Clean the non-label side of the disc with a soft lint-free cloth, gently rubbing from the center of the disc to the outer edge of the disc. Or use a commercial CD-ROM disc cleaner. Try a different disc to see if the problem is limited to one disc. The disc does not eject due to a power failure or software error.
Page 127: Diagnostics
Diagnostics One beep indicates that the system has completed its POST test. If intermittent beeping occurs, power off the system and try again. If the beeping persists, see the following table. The table summarizes problems that might develop during system operation and lists (in sequential order) suggested corrective actions. Problems and Solutions Problem Symptom...
Page 128 Problems and Solutions Problem Symptom Solution 1. Check interface cable connections at the Diskette drive does Lamp on system unit does not not work light when diskette is loaded. diskette drive and system board. 2. Check diskette drive interface cable. Replace as necessary.
Page 129 Problems and Solutions Problem Symptom Solution 1. Ensure that system is not in power saving Keyboard or mouse LCD panel display has prompt, malfunction but cannot input data using sleep mode. Press (for no more than three keyboard or mouse. seconds) and immediately release the power/sleep button to wake up system.
Page 130 Problems and Solutions Problem Symptom Solution 1. Check system power on and volume CD-ROM drive No sound from CDs. malfunction (cont’d) control on system side is adjusted. 2. Check audio software settings. 3. Check CD for dirt, scratches, label side 4.
Page 131: Necc Information Services
NECC Information Services Service Telephone Numbers Technical Support Product Information...
Page 132: Necc Website
To send technical questions by email: tech-support@neccsd.com To fax technical questions to customer support: In the U.S., fax 1 (801) 981-3133 To access the PowerMate 2000 website: www.powermate2000.com/ To access the NECC website: www.nec-computers.com/ To access the NECC FTP site: ftp.neccsdeast.com...
Page 133: Email/Fax Technical Support Service
Reseller’s area (password accessible). To access the NECC Home Page, enter the following Internet Uniform Resource Locator (URL) in your browser: www.nec-computers.com Email/Fax Technical Support Service The NECC Technical Support Center offers technical support by email over the Internet network if you have a modem. The email address is: tech-support@neccsd.com...
Page 134: Product Information
Preinstalled software — toll-free phone support for 90 days from the time of your first call to the NECC Technical Support Center. After the initial 90 days, get preinstalled software support for a fee. Please have available your system’s name, model number, serial number, and as much information as possible about your system’s problem before calling.
Page 135: Specifications
Specifications System Unit LCD Panel Keyboard Mouse AC Power Adapter System Board Network Board Diskette Drive Hard Drive CD-ROM Drive PC Card Slots Speakers Environmental and Safety Compliance...
Page 136: System Specifications
This section contains the specifications for the various components comprising the PowerMate 2000 Series system. The following table lists the specifications and the pages where the specifications can be found. System Specifications Specification Go to Page System unit LCD panel...
Page 137: System Unit Specifications
The specifications for the system unit are included in the following table. System Unit Specifications Feature Specification Microdesktop Chassis Conforms to NEC Very-Small Form Factor and Flat Panel Display Specifications 85 percent smaller and correspondingly lighter than traditional desktops Dimensions Base chassis: 10.75 inches (274.1mm) wide x 7.5 inches...
Page 138: Lcd Panel Specifications
LCD Panel The specifications for the LCD panel are included in the following table. LCD Panel Specifications Feature Specification Display 15-inch high resolution active matrix twisted nematic TFT Super Video Graphics Array (SVGA) Up to 16.7 million colors (True color) Supported Resolutions 320 x 200 (256/High color), 60-Hz vertical frequency 320 x 240 (256/High color), 60-Hz vertical frequency...
Page 139: Mouse Specifications
The specifications for the system board are included in the following table. System Board Specifications Feature Specification System Board NEC proprietary (G7DSQ) Processor Intel Pentium 500-MHz/100-MHz FSB processor mounted in a 370-pin Socket370 on system board Cache Memory 32 KB of primary L1 cache (16-KB data, 16-KB instruction)
Page 140: Network Board Specifications
System Board Specifications Feature Specification Chip Set Intel i810 chipset with 82810 Graphics Memory Controller Hub Dynamic Video Memory Technology System Manageability Bus 82801 I/O Controller Hub Integrated Audio-Codec 97 Controller 82802 Firmware Hub Total System Memory (system and 64 MB to 256 MB in one or two SO-DIMM sockets on system video) board Optional SO-DIMMs...
Page 141: Diskette Drive
Diskette Drive The specifications for the diskette drive are included in the following table. Diskette Drive Specifications Feature Specification Diskette Drive TEAC FD-05HG-5721 or NEC FD-1238T-034-D Diskette Drive Recording Capacity High density mode: Unformatted: 2.00/1.00 MB Formatted: 1440 KB (512B 18 Sec)
Page 142: 6.0-Gb/12.0-Gb Ibm Mobile Hard Drives
6.0-GB/12.0-GB IBM Mobile Hard Drives The specifications for the IBM 6.0-GB and 12.0-GB mobile hard drives are included in the following table. 6.0-GB/12.0-GB IBM Mobile Hard Drive Specifications Feature Specification Hard Drive IBM 6.0-GB and 12.0-GB, EIDE UDMA/33/66 Nominal Rotational Speed 4200 rpm Number of Disks 1 (6.0 GB), 2 (12.0 GB)
Page 143: 6.0-Gb/12.0-Gb Hitachi Hard Drives
6.0-GB/12.0-GB Hitachi Hard Drives The specifications for the 6.0-GB and 12.0-GB Hitachi mobile hard drives are included in the following table. 6.0-GB/12.0-GB Hitachi Mobile Hard Drive Specifications Feature Specification Hard Drive Hitachi 6.0-GB and 12.0-GB , EIDE UDMA/33/66, AT4 Formatted Capacity 6.01 GB, 12.07 GB Rotational Speed 4200 rpm...
Page 144: Teac 24X Cd-Rom Drive
TEAC 24X CD-ROM Drive The specifications for the TEAC 24X CD-ROM drive are included in the following table. TEAC 24X CD-ROM Drive Specifications Feature Specification 24X CD-ROM Drive TEAC Super-Slim Interface ATAPI Random Access Time 130 ms (typical) Applicable Disc Format Mixed Mode (Audio and Data Combined) CD-DA, CD-ROM (Mode 1 , Mode 2), CD-ROM XA Mode 2 (Form 1, Form 2), Photo-CD (Multisession), CD-I,...
Page 145: Pc Card Slots
PC Card Slots The specifications for the PC card slots are included in the following table. PC Card Slot Specifications Feature Specification CardBus Support High performance 32-bit/bus master interface Supports up to 33 MHz Card Sockets Two sockets that support up to two Type II 16-bit 5V cards (non- CardBus) or 32-bit 3.3V cards (CardBus) Controller ExCA-compatible PCMCIA VG469 controller;...
Page 146: Environmental And Safety
Canadian C-UL C22.2 No. 950-95 ICES-003 Issue 2, Revision 1 Year 2000 YMARK 2000 NEC Y2KTEST.EXE WHQL DMI 2.0 Self Certification Test Suite PC99 All hardware in system is PC99 compliant Energy Star All systems are Energy Star Compliant...
Page 147: A Release Notes
Release Notes Applications System Configuration Display Capabilities Fix OS Restore Option...
Page 148: Applications
NEC WebTelligent software after installing LANDesk Client Manager. 3. Do not install both the NEC SNMP Agent and LANDesk Client Manager on the same computer. The two applications are incompatible. If both NEC SNMP Agent and LANDesk Client Manager are installed, it is not possible to remove either application.
Page 149: Installing Nec Snmp Agent
Do not install both the NEC SNMP Agent and LANDesk Client Manager on the same computer. See “NEC Application and Driver CD” in Chapter 3 of the PowerMate 2000 Series User’s Guide for detailed information about installing applications from the NEC Application and Driver CD.
Page 150: When Landesk Client Manager Is Installed Without The Nec Snmp Agent
If you interrupt the uninstall process or power off the system, you cannot use the uninstall utility to remove the LANDesk application. You must then use the NEC OS Restore CD to perform a full operating system restore. After the full restore, you must reinstall all appropriate applications from the NEC Application and Driver CD.
Page 151: Installing Bootmagic In A System With Windows Nt
® Userinfo files requires Adobe Acrobat Reader. Adobe Acrobat Reader comes on the NEC Application and Driver CD. Note : If you are installing BootMagic in a system with the Windows NT operating system, see the next section, “Installing BootMagic in a System with Windows NT.”...
Page 152: Correcting The Bootmagic Configuration
To correctly complete the BootMagic configuration, you must select SAVE/EXIT from the BootMagic Configuration box, even if you do not want to use BootMagic. Omitting this step results in an error message. Correcting the BootMagic Configuration If you installed BootMagic in a system with the Windows NT operating system and the installation resulted in an error message, use the following procedure to correct the configuration information.
Page 153: System Configuration
“Changing Network Settings” in this document to enable TCP/IP. See “Installing Applications in the Correct Order” in this document and “NEC SNMP Agent” in Chapter 4 of the PowerMate 2000 Series User’s Guide for installation information. Configuring the System for NEC WebTelligent TCP/IP must be enabled before you can use NEC WebTelligent.
Page 154: Using Hard Drive Security
. When prompted to restart the system, click Using Hard Drive Security Your NEC PowerMate 2000 series system allows you to establish password protection for the internal hard drive. Hard disk drive (HDD) password protection restricts access to the drive only if the drive is removed from your PowerMate 2000 series computer and installed in another system.
Page 155: Establishing Hard Disk Drive Passwords
If you forget the master password and install the drive in another system, you cannot access the data on the hard drive. Once you set these passwords, NEC Computers Inc. has no capability of removing them. If you install the hard drive in another PowerMate system with hard disk drive security enabled, you must enter the password to allow access to the hard drive.
Page 156: Using Hard Disk Drive Password Protection
PowerMate system does not support hard disk drive security, you cannot access the data on the hard drive. With hard disk drive security enabled on the original NEC PowerMate 2000 series system, the system boots normally. If you install the hard drive in another NEC PowerMate system with security enabled, you must enter the master password to access the hard drive.
Page 157: Setting Boot Order In Bios
50 degrees from the center of the LCD panel and downwards. Fix OS Restore Option Fix OS is a Restore option on the NEC OS Restore CD for PowerMate systems with the Windows 95 and Windows 98 operating systems. The Fix OS restore option reinstalls the Windows operating system while leaving data files intact.
Page 158 The Fix OS restore option attempts to restore the Windows operating system as it was shipped on your system. If you updated any of the applications that shipped with the system, such as Internet Explorer, the Fix OS function might display a series of error messages.
Page 159: Glossary
Glossary access time The time period between the supply of an access signal and the output or acceptance of the data by the addressed system. Examples are the access times for DRAMs, SRAMs, hard drives, and CD-ROM drives. Hard drive access time is the time it takes for a computer to get data from the drive.
Page 160 Application Programming Interface. An API is a series of functions that programs can use to make the operating system do routine or repetitive tasks. Using Windows APIs, for example, a program can open windows, files, and message boxes (as well as perform more complicated tasks) by passing a single instruction.
Page 161 audio Relating to or capable of producing sound. Multimedia computers make extensive use of audio. A digital movie format created by Microsoft. AVI is short for “audio/video interleave,” a method of including a digital movie and its accompanying sound in the same file.
Page 162 Binary digit. The smallest unit of computer data. A single digital piece of information, generally represented by the numeral 0 or 1. Usually the transition between the states of +5V and -5V within a computer, the charge of a transistor in an integrated circuit, or the change in polarity of a magnetic region on a disk.
Page 163 boot sector The part of the boot block that contains the operating system loader, a program that starts by itself and loads the operating system. Bits per second. The number of bits of data that can be transmitted in one second. Because data compression schemes enable more than one bit per voltage transition, bps is equivalent to baud only if no compression is used.
Page 164 chassis The metal frame to which the electronic components of the computer (such as the system board, power supply, and drive bays) are attached. The chassis goes inside the system unit cover. checksum A number, calculated from a block of data, used to verify the integrity of that data. For example, a modem could send a block of data and include the number of 1’s that occur in the block.
Page 165 DIMM Dual Inline Memory Module. Circuit board with pins connecting to different memory chips on both sides of the board, which allows for wider and faster data transfer (128-bit). Also see SIMM and SO-DIMM. Direct Memory Access. A method for transferring data, usually between memory and a disk drive, without going through the CPU.
Page 166 EIDE Extended Integrated Drive Electronics. The EIDE specification is an enhanced version of IDE that allows for faster transfer rates and supports larger hard drive sizes. enhanced VGA A video interface that offers more colors or higher resolution than VGA. Enhanced Parallel Port, a parallel port standard for PCs that supports bidirectional communication between the PC and attached device (such as a printer).
Page 167 hertz (Hz) A unit of frequency equal to one cycle per second. hexadecimal A number system that uses 16 as the base. (Place value indicates powers of 16.) It uses the digits 0-9 and A-F. Used around computers because a byte (eight binary digits) easily converts to a two digit hexadecimal number.
Page 168 Interrupt Request. A signal that, when received by the CPU, makes it stop what it is going to do something else. An interrupt is a way in which a particular device in a computer communicates with the CPU. PCs have 16 IRQ lines that can be assigned to different devices (for example, printers, scanners, modems).
Page 169 memory Electronic storage area in a computer that retains information and programs. A computer has two types of memory: read-only memory (ROM) and random access memory (RAM). microprocessor A semiconductor central processing unit that is the principal component of a microcomputer.
Page 170 overwrite Storing information at a location where information is already stored, thus destroying the original information. page A type of message transmission in which a message is sent or received via modem to a paging device from a computer (with paging communications software) or telephone.
Page 171 port Any connection by which data can enter or leave a computer or peripheral. Provides the means for an interface between the microprocessor and external devices. A cable connector is usually plugged into the port to attach the device to the computer.
Page 172 Self-Monitoring Analysis and Reporting Technology. A hard drive feature that works in conjunction with system software (for example, LANDesk Client Manager, NEC Auto Backup) for identifying a potential problem on the hard drive and automatically backing up system files to a user-specified device, such as a tape or Zip drive.
Page 173 sound card An expansion card designed for sound input and output. Sound cards can record and play back digital audio. Most also have a MIDI synthesizer, which means they can play MIDI files; some also have MIDI inputs and outputs. super video graphics array (SVGA) A color bit-mapped graphics display standard that provides a resolution of 1024x 768 with up to 256 colors displayed simultaneously.
Page 174 virus Software that copies itself onto hard drives and diskettes without user intervention, usually when a diskette is placed into the drive of a computer. Viruses usually trigger a harmless or destructive occurrence on the system, activated by some preset condition.
Page 175 write-back Also called copy back. A cache strategy where write operations to data stored in the internal microprocessor L1 cache aren’t copied to system memory until absolutely necessary. In contrast, a write-through cache performs all write operations in parallel; data is written to system memory and the L1 cache simultaneously. Write- back caching yields somewhat better performance than write-through caching because it reduces the number of write operations to main memory.
Page 176: Index
Index CD-ROM drive jumpers, 2-6 Cheyenne Backup, 2-36 AC power CMOS battery removal, 3-16 adapter, 1-13 Compliance standards, 9-12 adapter specifications, 9-5 Components cable, 1-13 AC power adapter, 1-13 Addresses AGP, 1-13 IP, 2-44 CD-ROM drive, 1-12 IPX, 2-44 diskette drive, 1-12 AGP features, 1-13, 4-14 hard drive, 1-12 Application and Driver CD...
Page 177 Diskette drive, 1-12 Interrupts removal, 3-10 parallel port, 2-3 specifications, 9-7 serial port, 2-4 Display system IRQs, 2-2 LCD panel, 1-8 Inventory, 2-34 monitor, 1-8 IP addresses, 2-44 DMI, 2-35 IPB, 5-4 DVMT, 1-2 IPX addresses, 2-44 Dynamic Video Memory Technology, 1-2 IRQs, 2-2 Email/fax technical support, 8-3 Jumpers...
Page 178 7-5 PCI local bus features, 4-12 specifications, 9-5 PCI/IDE port features, 4-12 Power/sleep button, 1-5 Preventive maintenance NEC Auto Backup utility, 2-46 keyboard cleaning, 6-2 NEC Configuration Change Notification, 2-46 mouse cleaning, 6-3 NEC INFO Center system cleaning, 6-2...
Page 179 1-14 pc adapter device, 1-14 speaker set, 1-13 system board, 1-11 System configuration interrupt requests, 2-2 NEC Auto Backup utility, 2-46 NEC Configuration Change Notification, 2-46 NEC SNMP Agent, 2-43 NEC ToolTelligent suite, 2-36 NEC WebTelligent software, 2-37...
Page 180: Regulatory Statements
Regulatory Statements The following regulatory statements include the Federal Communications Commission (FCC) Radio Frequency Interference Statement, compliance statements for Canada and Europe, battery disposal and replacement information, and the Declaration of Conformity. FCC Statement for United States Only Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Page 181: Battery Replacement
Canadian Department of Communications Compliance Statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations (pursuant to ICES-003 Issue 2, Revision 1). Avis de conformité aux normes du ministere des communications du Canada Cet equipment numérique de la Classe B respecte toutes les exigences du Reglement sur le matérial brouillage du Canada (en conformité...
Page 182 Battery Disposal The CMOS battery is made of lithium. Contact your local waste management officials for other information regarding the environmentally sound collection, recycling, and disposal of the batteries. Mini-PCI FCC Registration Numbers If your system has a built-in mini-PCI modem, the FCC registration number of your system is H8NTAI-34309-ME-E REN 0.4.
Page 183 456-00130-000SRV NEC Computers Inc. 15 Business Park Way 03/2000 Sacramento, CA 95828 www.nec-computers.com...

This manual is also suitable for:

Powermate 2000 series

NEC POWERMATE 2000 Service And Reference Manual

Table of Contents

1 System Overview

2 System Configuration

3 Disassembly and Reassembly

4 System Board

5 Illustrated Parts Breakdown

6 Preventive Maintenance

7 Troubleshooting

8 NECC Information Services

9 Specifications

Specifications

A Release Notes

Glossary

Index

Regulatory Statements

Quick Links

Chapters

Related Manuals for NEC POWERMATE 2000

Summary of Contents for NEC POWERMATE 2000