Problems and Suggestions
Contact your service representative if the suggested actions don't solve the
problem.
What happens
Application software
problems
Graphics or characters
on-screen are distorted
or incorrect
6-8
What to do
Make sure all cables are installed correctly.
Verify that the system board jumpers are set properly.
Verify that your system hardware configuration is set correctly.
In Setup, check the values against the system settings you
recorded previously. If an error is evident (wrong type of drive
specified, for example), make the change in Setup and reboot
the system. Record your change.
Make sure the software is properly configured for the system.
Refer to the software documentation for information.
Try a different copy of the software to see if the problem is with
the copy you are using.
Try running the software in a different speed mode. See
"Using Keyboard Shortcuts" in Chapter 2.
If other software runs correctly on the system, contact the
vendor of the software that fails.
If you check all of the above with no success, try clearing
CMOS RAM (Chapter 5) and reconfiguring the system. Make
sure you have your list of system settings available to re-enter,
because clearing CMOS RAM sets the options to their default
values.
Make sure the brightness and contrast controls are properly
adjusted.
Make sure the video signal cable and power cables are
properly installed.
Make sure your monitor is compatible with the video mode you
have selected.
Continued
Solving Problems
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