Page 2 NECC is prohibited. NEC, PowerMate, and MultiSync are registered trademarks and AccuSync is a trademark of NEC Corporation or one of its subsidiaries. All are used under license. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Page 3: Table Of Contents
Contents Using This Guide Text Conventions ...x Related Documents ... xi 1 Reviewing System Features Front Features ... 1-2 System Controls and Lamps ... 1-4 LCD Panel ... 1-5 Diskette Drive... 1-5 CD-ROM Drive ... 1-6 Optional DVD-ROM Drive ... 1-6 Speakers...
Page 4 Software... 1-16 Preloaded Software ... 1-16 NEC Product Recovery CD... 1-17 PowerMate Application and Driver CD ... 1-17 Security... 1-17 2 Setting Up the System Cable Connections... 2-2 Startup ... 2-2 Shutdown... 2-3 Power-Saving Operation ... 2-4 System Care... 2-5 Protecting Your System From Damage ...
Page 5 Using the Smart Restore Program ... 3-34 How to Load Smart Restore... 3-35 Software Restore or Removal ... 3-35 Hardware Settings... 3-35 Restoration Process... 3-36 PowerMate Application and Driver CD... 3-36 System Board Jumper Settings... 3-36 Intel Processor Serial Number Control Utility ... 3-38 System Requirements ...
Page 6 6 Getting Services and Support NECC Website ... 6-2 NECC FTP Site ... 6-3 Email/Fax Technical Support Service ... 6-3 NECC Technical Support Services ... 6-4 A Setting Up a Healthy Work Environment Making Your Computer Work for You... A-2 Arrange Your Equipment ...
Page 7 Dimensions ...B-9 System ...B-9 Keyboard ...B-9 Power ...B-9 Operating Environment...B-9 Compliance ...B-10 Index Regulatory Statements Contents vii...
Page 8: Using This Guide
Chapter 3, Configuring the System, describes how to use the software shipped with your system, including the BIOS Setup Utility, FLASH Utility, NEC INFO Center, NEC Product Recovery CD, PowerMate Application and Driver CD, and Intel Control Utility. The chapter also includes information for setting the password jumper.
Page 9: Text Conventions
workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in Appendix A, Setting Up a Healthy Work Environment. Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: in serious personal injury or loss of life.
Page 10: Related Documents
Release Notes is the result of extensive product testing. Your system also comes with the NEC INFO Center online documentation installed on your hard drive. The NEC INFO Center is an online guide to your PowerMate 2000 system. It provides information about the system through the following online modules: Tour, User’s...
Page 11: Reviewing System Features
Reviewing System Features Front Features Right Side Features Left Side Features Rear Features Bottom Features Microdesktop Chassis System Overview...
Page 12: Front Features
(LCD) panel. Brief descriptions of the features follow the figures. A – LCD Panel B – Power/Sleep Button 1-2 Reviewing System Features Prolonged or improper use of a computer PowerMate 2000 system C – System Unit...
Page 13: Powermate 2000 System Unit Front Features
PowerMate 2000 system unit front features A – CD-ROM Drive B – CD-ROM Drive Lamp C – CD-ROM Disc Eject Button D – CD-ROM Disc Emergency Eject E – Diskette Drive Lamp PowerMate 2000 LCD panel features A – LCD Panel B –...
Page 14: System Controls And Lamps
System Controls and Lamps System unit controls include a power/sleep button, power lamp, sleep lamp, and hard drive activity lamp. Power/sleep button To turn system unit and LCD panel power on, press the power/sleep button. To turn off power, press the button and hold in place for four or more seconds before releasing.
Page 15: Lcd Panel
LCD Panel The system comes with an LCD panel that you can adjust up or down and side-to-side for a comfortable viewing position. The panel uses a 15-inch, twisted nematic Thin Film Transistor (TFT) Super Video Graphics Array (SVGA) color screen. The screen has a brightness of 200 candlepower and a maximum resolution of 1024 x 768 pixels.
Page 16: Cd-Rom Drive
CD-ROM Drive All systems come with a 24X or higher Max Slim variable speed CD-ROM drive. Use the CD-ROM drive to load and start programs from a compact disc (CD). You can also use the CD-ROM drive to play your audio CDs.
Page 17: Right Side Features
Right Side Features The following figure shows the features on the right side of the system unit. Brief descriptions of the features follow the figure. PowerMate 2000 right side features A – Volume Control B – Headphone Jack C– Line In Jack D–...
Page 18: Audio Connectors
Audio Connectors Your system unit has the following audio connectors: Microphone in jack Use this jack to connect a microphone for recording audio information in your data files. Line in jack Use this jack to connect a stereo audio device such as a stereo amplifier or a cassette for playback or recording.
Page 19: Left Side Features
The following figure shows the features on the left side of the system unit. Brief descriptions of the features follow the figure. PowerMate 2000 left side features A – Slot 1 Card Eject Button B – Slot 2 Card Eject Button C –...
Page 20: System Unit Fans
Use the bracket to secure the system to a solid object (for example, to a wall). PowerMate 2000 rear features A – PS/2 Mouse Port B – Kensington Lock Slot C–...
Page 21: Ps/2 Mouse Port
PS/2 Mouse Port The system unit comes with a mouse port that supports a personal system/2 mini DIN connector. Use this port to connect the PS/2 mouse shipped with your system. Kensington Lock Slot The lock slot on the rear of the system accepts a Kensington Standard connector or other locking device.
Page 22: Optional Modem Connector
The system unit comes with a VGA connector on the rear of the system unit. Use this connector to connect an optional NEC MultiSync AccuSync™ monitor, or other VGA-compatible monitor with a 15-pin connector. You can also attach a projector with a 15-pin connector to this connector.
Page 23: Bottom Features
A panel on the bottom of the system unit covers the two memory expansion sockets and the password clear jumper. (See Chapter 4, “Adding Expansion Devices,” for information on removing the panel.) PowerMate 2000 bottom features A – SO-DIMM Socket 1 B – Password Clear Jumper...
Page 24: Password Clear Jumper
“Jumper Settings” and “Security Menu” in Chapter 3. Microdesktop Chassis The NEC Microdesktop chassis conforms to NEC’s Very-Small Form Factor and Flat Panel Display Specification. The microdesktop has the following features: small size chassis that is 85 percent smaller and correspondingly...
Page 25: System Overview
The system hardware and software deliver the performance and technologies needed for all your challenging tasks today and into the future. Hardware The PowerMate 2000 system includes the following hardware features: PC99 Compliance All the hardware in the system is certified by Microsoft compliant.
Page 26: Software
If you have a Windows 2000/Windows NT configuration, you must choose the operating system you want to load. The operating system you choose is your only operating system and is the one that the NEC Product Recovery program restores. NECC-provided applications, drivers, and utilities come loaded on the hard drive.
Page 27: Nec Product Recovery Cd
Your system comes with an NEC Product Recovery CD and PowerMate Recovery Boot diskette. Should a problem occur that causes data loss or corruption, you can use the NEC Product Recovery CD to restore the system to its original factory state or you can restore just the operating system and drivers.
Page 28 Security Lock Slot The security lock slot on the rear of the system accepts a Kensington Security Standard connector or other locking device. Secure the locking device to the security lock slot and to an immovable object to protect your system from theft. Anti-theft Bracket The anti-theft bracket can be used to secure your mouse and keyboard cables.
Page 29: Setting Up The System
Setting Up the System Cable Connections Startup Shutdown Power-Saving Operation System Care More Information...
Page 30: Cable Connections
Note At the bottom of the NEC startup screen, the following message appears: Press F2 to enter BIOS Setup. If you want to enter the BIOS Setup Utility, immediately press F2 while the startup screen displays. (See Chapter 3, “Configuring the System,”...
Page 31: Shutdown
If the system displays a message indicating that system settings have changed, run the BIOS Setup Utility (see Chapter 3, “Configuring the System”). On systems with the Windows 2000 operating system, enter your password at the log-on box. On systems with the Windows NT operating system, press Enter your password at the log-on box.
Page 32: Power-Saving Operation
Power-Saving Operation If the system is running Windows 98 or Windows 2000, you can put it in sleep mode (a power-saving state) by pressing and immediately releasing the power button on the front of the system unit. The sleep mode conserves energy when you are going to be away from your system for more than 15 minutes.
Page 33: System Care
System Care The system is a durable system built for dependable use. With protective measures and proper care, you can prevent problems and promote the successful operation and long life span of the system. Protecting Your System From Damage There are several ways that you can protect the system from possible damage.
Page 34: Keeping Your System In Good Condition
Position the system away from direct sunlight and extreme hot and cold temperatures. The recommended operating environment is from 50°F to 95°F (10°C to 35°C). The recommended non-operating environment (shipping or storage) is from 14°F to 158°F (-10°C to 70°C). After turning off power, wait about five seconds for the hard drive to spin down before you power on again.
Page 35: Moving Or Shipping Your System
Be sure to save the original shipping materials in the unlikely event that you need to ship the system back for repair. To set up the system, follow the steps on the PowerMate 2000 Quick Setup poster that comes with the system.
Page 36: More Information
Protecting the system from viruses Setting a password System specifications Taking care of the system Troubleshooting tips Using support services Using the NEC INFO Center online documentation 2-8 Setting Up the System Where to Find It Chapter 6 Chapter 4 Appendix A “PowerMate Application and Driver...
Page 37: Configuring The System
Configuring the System Configuration Tools and Utilities BIOS Setup Utility Hard Drive Security FLASH Utility NEC INFO Center NEC Product Recovery CD PowerMate Application and Driver CD System Board Jumper Settings Intel Processor Serial Number Control Utility...
Page 38: Configuration Tools And Utilities
FLASH Utility for BIOS updates NEC INFO Center for quick access to information about your system NEC Product Recovery CD for restoring the operating system PowerMate Application and Driver CD for installing drivers and...
Page 39 SO-DIMM memory, checking Software provided through NECC, installing Sound, enabling Time and date, setting USB functions Windows 98, Windows 2000, or Windows NT operating system, restoring Method, Tool, or Utility NEC Product Recovery CD NEC Product Recovery CD BIOS Setup (Power Menu)
Page 40: Bios Setup Utility
How to Start Setup To start the BIOS Setup Utility, follow these steps. Turn on or reboot the system. Press at the NEC startup screen. You have about five seconds to press Setup’s Main Menu window appears. How to Use Setup The Setup utility has a Main Menu window and six top-level menus with submenus.
Page 41: Setup Key Functions
Security Use this menu to set User and Supervisor Passwords, security mode, password on boot, network boot, and virus check. Power — Use the Power Menu to set power management parameters such as power savings, auto suspend timeout, hard disk timeout, and system switch.
Page 42: Main Menu
Menu items preceded by a > contain a submenu of selectable fields for setting system parameters. Display a submenu by using the up or down arrow keys to move the cursor to the desired submenu, then press An Item Specific Help window on the right side of each menu displays the help text for the currently selected Setup option.
Page 43: Main Menu Items
Example: 09:30:50 Set system date in this field. Press Tab or Enter to move between month, date, and year fields. Example: 11/8/2000 English (US), Japanese Selects the display language for the BIOS. Disabled 360 KB 5 1/4” 1.2 MB 5 1/4”...
Page 44 Menu Item Primary IDE Master Primary IDE Slave Secondary IDE Master Secondary IDE Slave 3-8 Configuring the System Main Menu Items Settings (default is bold) 10263 MB None CD-ROM None Note: The following setting information applies to the primary and secondary master and slave devices.
Page 45 Menu Item Type Cylinders Heads Sectors Maximum Capacity Total Sectors Maximum Capacity Main Menu Items Settings (default is bold) User, Auto, None, CD-ROM, IDE/ATAPI Removable When set to Auto, the values for Cylinders, Heads, Sectors, Total Sectors, and Maximum Capacity are displayed but are read only. When set to Auto, the BIOS detects what the drive is capable of, not the translation mechanism that was used to format the drive.
Page 46 Menu Item Multi-Sector Transfers LBA Mode Control 32-Bit I/O Transfer Mode Ultra DMA Mode 3-10 Configuring the System Main Menu Items Settings (default is bold) Disabled, 2, 4, 8, 16 sectors Determines the number of sectors per block for multi-sector transfers. When Type is Auto, value in Multi-Sector Transfers field is auto-detected and field is read only.
Page 47 Menu Item Keyboard Features Numlock Key Click Keyboard auto-repeat rate Keyboard auto-repeat delay Legacy USB Support Boot-Time Diagnostics Screen System Memory Main Menu Items Settings (default is bold) Press Enter to check or change keyboard parameters. Auto, On, Off Selects the power-on state for Numlock. Disabled, Enabled Enables or disables key click.
Page 48: Advanced Menu
Menu Item Extended Memory BIOS Revision Processor Serial Number Advanced Menu Choose the Advanced Menu by selecting Advanced in the legend bar on the Main Menu screen. Other Advanced Menu options are available by selecting submenus. Use the arrow keys to select one of the Advanced Menu options and press to select a submenu.
Page 49 Menu Item Plug and Play OS Reset Configuration Data PCI Configuration PCI IRQ Line 1 PCI IRQ Line 2 PCI IRQ Line 3 PCI IRQ Line 4 Cache Memory Memory Cache Cache System BIOS Area Cache Video BIOS Area Advanced Menu Settings (default is bold) No, Yes Select Yes if you are booting a Plug and...
Page 50 Menu Item Cache Base 0-512K Cache Base 512-640K Cache Extended Memory Area Cache C800-CBFF Cache CC00-CFFF Cache D000-D3FF Cache D400-D7FF Cache D800-DBFF Cache DC00-DFFF 3-14 Configuring the System Advanced Menu Settings (default is bold) Uncached, Write Through, Write Protect, Write Back Controls caching of 512K base memory.
Page 51 Menu Item I/O Device Configuration Serial Port A Base I/O Address Interrupt Parallel Port Mode Base I/O Address Interrupt Advanced Menu Settings (default is bold) Press Enter to access the following submenus. Disabled, Enabled, Auto Setting at Enabled allows the user to configure the port.
Page 52 Menu Item Floppy Disk Controller Base I/O Address Large Disk Access Mode Local Bus IDE Adapter QuickBoot Mode Sound DMI Event Logging Event Log Capacity Event Log Validity View DMI Event Log 3-16 Configuring the System Advanced Menu Settings (default is bold) Disabled, Enabled, Auto Setting at Enabled allows the user to configure the controller.
Page 53: Security Menu
Menu Item Clear All DMI Event Logs Event Logging Mark DMI Events As Read LANDesk ® Service Preboot Management Security Menu Choose the Security Menu by selecting Security in the legend bar on the Main Menu screen. Other Security Menu options are available by selecting submenus.
Page 54: Security Menu Items
Menu Item Supervisor Password Is User Password Is Set Supervisor Password Set User Password 3-18 Configuring the System Security Menu Items Settings (default is bold) Clear, Set Status only, user cannot modify. Supervisor password controls access to the BIOS Setup Utility.
Page 55 Menu Item Security Mode Password on Boot Fixed Disk Boot Sector Diskette Access Security Menu Items Settings (default is bold) Press Enter to access the Security Mode. Use this mode to select Password (default), SmartCard, or FingerPrint. Press Enter to open the selected field.
Page 56 If the master password is forgotten and the hard drive is installed in another system, data cannot be accessed on the hard drive. Once these passwords are set, NEC Computers Inc. has no capacity to remove them.
Page 57: Power Menu
Items with grayed-out text are not available. Enter Explanations of each Power Menu item are in the following table. Note Power management is only supported in systems running Windows 98 or Windows 2000. Menu Item Power Savings Auto Suspend Timeout Hard Disk Timeout...
Page 58: Boot Menu
Menu Item System Switch Resume On Modem Ring Resume On Time Resume Time Boot Menu Choose the Boot Menu by selecting Boot in the legend bar on the Main Menu screen. Other Boot Menu options are available by selecting submenus. Use the arrow keys to select one of the Boot Menu options and press to select a submenu.
Page 59: Boot Menu Settings
Menu Item Restore On AC/Power Loss On PME 1 through 4 Hard Drive Boot Menu Settings Settings (default is bold) Power Off, Last State, Power On Power Off setting keeps power off until power button is pressed. Last State setting restores the previous state before power loss occurred.
Page 60: Exit Menu
Menu Item Removable Devices Summary Screen Exit Menu Choose the Exit Menu by selecting Exit in the legend bar on the Main Menu screen. Other Exit Menu options are available by selecting submenus. Use the arrow keys to select one of the Exit Menu options and press to select a submenu.
Page 61: Hard Drive Security
Hard disk drive (HDD) password protection restricts access to the drive only if the drive is removed from the PowerMate 2000 system and installed in another system. The system does not prompt you to enter your HDD passwords while the drive remains in the current system.
Page 62: Changing Hard Disk Drive Passwords
Enter a master HDD password and press you to reenter the password to verify. Reenter the master HDD password and press confirms the creation of the master password and prompts you to enter a user password. Enter a user password and press reenter the password to verify.
Page 63: Moving The Hard Drive
If you install the hard drive in another NEC PowerMate system with security enabled, you must enter the master password to access the hard drive. If the hard drive is installed in another NEC PowerMate 2000 system with security disabled, the system prompts you to enter the master password and then a new user password.
Page 64: Flash Utility
FLASH Utility The system BIOS resides on a flash read only memory (ROM) chip in your system. The FLASH ROM can be updated using the following procedure. Before starting the BIOS update, we recommends that you first contact NECC for assistance (see Chapter 6 for contact information). Update the FLASH ROM with a BIOS FLASH diskette.
Page 65: Nec Info Center
Check this module for a quick reference to the many NECC support services available to you. The NEC INFO Center is preinstalled on your system. To start the NEC INFO Center, double click the NEC INFO Center icon on your Windows desktop.
Page 66: Nec Info Center Opening Screen
At the Control Panel, double click Double click To reinstall the NEC INFO Center, use the Smart Restore program. The Smart Restore program is used in conjunction with the NEC Product Recovery CD. See the following section, “NEC Product Recovery,” for instructions on using the Smart Restore program.
Page 67: Nec Product Recovery Cd
NEC Product Recovery CD The NEC Product Recovery program allows you to go back to the original software shipped on your system. You can reinstall valuable software with the original hardware settings shipped from the factory. The recovery kit includes: PowerMate Recovery Boot diskette NEC Product Recovery CD.
Page 68: Using The Product Recovery Cd
Using the Product Recovery CD The Product Recovery program main menu offers the following options: Standard System Restore – select this option to restore your system to its original factory software and settings. Advanced Options – select this option to only install the Microsoft Windows operating system.
Page 69: Advanced Options
At the message informing you that the restoration process is finished, remove the Recovery Boot diskette and the Product Recovery CD from their drives. Press The system restarts and installs the Windows operating system. This procedure can take as long as an hour to complete. During this time, the system reinstalls all the original software and hardware configuration settings.
Page 70: Tools
Tools The Tools menu includes a series of advanced tools to maintain the hard drive and to check the Product Recovery CD for potential errors. advanced PC user or qualified technician. If you are not completely sure that you want to continue, choose the Cancel option by pressing Esc or by pressing 3 on your numeric keypad.
Page 71: How To Load Smart Restore
How to Load Smart Restore To load Smart Restore, click the Windows , and Tools Restore If you have not already placed the Product Recovery CD into the CD-ROM drive, do so now. After the application loads, Smart Restore displays the main menu with a Software tab and a Hardware tab. Software Restore or Removal Select the Software tab on the main menu to restore or remove specific applications:...
Page 72: Restoration Process
Restoration Process Once you have selected the programs or hardware settings you want to restore, click Each application or device you selected runs through its installation procedure. Continue as with a normal installation, selecting the options you want. Each time the application asks you if you wish to restart your system, select installation.
Page 73 Remove the access panel from the bottom of the system unit (for panel removal, see “Installing a SO-DIMM Module” in Chapter 4). Locate the jumper. Locating the password clear jumper A – Password Clear Jumper Remove the jumper from pins 1 and 2 to clear your password. Place the jumper back on pins 1 and 2.
Page 74: Intel Processor Serial Number Control Utility
System Requirements The Intel Processor Serial Number Control Utility requires: a Pentium III processor-based system Windows 98, Windows NT 4.0 (or later), or Windows 2000 2 megabytes of hard drive space. Installation The Intel Processor Serial Number Control Utility (version 1.0) comes already installed on the system.
Page 75: Processor Serial Number
Processor Serial Number The Intel processor serial number, a feature of the Pentium III processor, is an identifier for the processor. The processor serial number is unique, and when used in conjunction with other identification methods, can be used to identify the system or user. This number can be used in a wide variety of applications which benefit from stronger forms of system and user identification.
Page 76: Technical Support
Can a website read my serial number without my knowledge? No, generally not. Websites cannot read serial numbers unless you allow them to download a program which can read the processor serial number. Almost all browsers are configured to warn users whenever they download executable software.
Page 77: Adding Expansion Devices
Adding Expansion Devices Safety Precautions USB Devices PC Cards Memory Modules Hard Drive Parallel Printer External Monitor Serial Devices...
Page 78: Safety Precautions
This chapter provides information for adding a variety of industry- standard expansion devices to your system. Included in the chapter are procedures for installing: USB devices PC cards memory modules hard drive printer external monitor external serial devices. Safety Precautions Observe safety rules when handling system components.
Page 79: Usb Devices
Be sure to check that you have the latest driver for the USB device you are adding, particularly if you are using the Windows 2000 or Windows NT operating system. You can add multiple USB devices in several ways: add two devices, one to each USB port on the right side of the system add multiple devices to each port by “daisy-chaining”...
Page 80: Pc Cards
Connecting USB devices is easy. You don’t need to turn off the system to connect or disconnect the devices. Simply match the connectors on the USB cable to the USB port on your system and the port on the USB device, then plug in the cable.
Page 81 To insert a PC card, follow these steps. Remove the PC card slot cover by pressing the eject button next to the slot. Pull the cover out of the slot and save it. Align the PC card so that the connector end points toward the PC card slot and that the printed label side is up.
Page 82: Removing A Pc Card
Use the software installed on your system to check PC card slot availability. In Windows 98 or Windows 2000, a PC card icon should be in the control panel or on the right side of the task bar. The icon shows which slot contains a PC card and which slot is empty.
Page 83: Memory Modules
Memory Modules Memory modules are installed into one or two SO-DIMM sockets on the system board. The sockets are accessible from the bottom of the system unit. The sockets support up to 512 MB of high-speed memory. The system supports 144-pin PC100 SDRAM modules in 64-MB, 128-MB, and 256-MB non-ECC memory configurations.
Page 84: Checking System Memory
With the left mouse button, click the random access memory (RAM). This is the amount of system memory in the computer. In Windows 98 or Windows 2000, you can also find the amount of memory by pointing to My and selecting the Installing a SO-DIMM Module Use the following steps to install a SO-DIMM memory module.
Page 85 Positioning the LCD panel position the unit with the LCD panel facing up. Positioning the system for memory upgrade A – Memory Module Panel Remove the screw securing the memory module panel and remove the panel. To prevent damage to the LCD panel, be sure to B –...
Page 86 Locate an empty module slot. If you need to remove one or both modules, see “Removing a SO-DIMM Module” in the next section. discharge by touching a metal part on the system unit. Install the SO-DIMM module as follows (see the following figure). Align the notch in the module with the key in the empty slot.
Page 87: Removing A So-Dimm Module
Removing a SO-DIMM Module If you need to remove a SO-DIMM module, use the following steps. the memory modules, wake a system in sleep mode, exit Windows, power down the system, and unplug the AC adapter power cord from the power source.
Page 88: Hard Drive
Hard Drive You can upgrade or replace your hard drive without removing the system unit cover. The hard drive is located on the right side of the system unit, under the hard drive access panel. To upgrade or replace the hard drive, you must first remove the installed drive (see “Removing a Hard Drive,”...
Page 89 Releasing the hard drive access panel A – Latches Grasp each end of the interface cable connector (not the cable) and carefully unplug the cable connector from the hard drive. The connector seats tightly on the hard drive and requires a firm pull. cable when unplugging it, pull on the cable connector, not the cable.
Page 90: Installing A Hard Drive
Installing a Hard Drive Install a hard drive as follows. Remove the installed hard drive (see “Removing a Hard Drive” earlier in this chapter). Check that the interface cable is out of the way and not behind the system cover. connector when seating the drive, press in on the sides of the connector and not on the pin area.
Page 91: Parallel Printer
External Monitor You can add a standard plug and play external monitor to the system unit. The VGA connector on the back of the system unit supports any size NEC ® MultiSync monitor, NEC AccuSync™ monitor, or other VGA-compatible monitor with a 15-pin connector.
Page 92: Solving System Problems
Solving System Problems Solutions to Common Problems How to Clean the Mouse...
Page 93: Solutions To Common Problems
You may occasionally encounter a problem with the system. In most cases, the problem is one that you can solve yourself. The system has a built-in program that automatically checks its components when the system is powered on. If there is a problem, the system displays an error message.
Page 94 Operating system not found error message displays when the system is started. If you left a CD in the CD-ROM drive, your system might not be able to boot. Try removing the CD and rebooting. System does not boot and error message displayed on screen. Run the BIOS Setup Utility (see Chapter 3).
Page 95: Diskette Drive Problems
System shuts off instead of going into sleep mode. You pressed and held in the power/sleep button for more than four seconds. For sleep mode, press in the button and immediately release. System does not shut off after pressing the power/sleep button. You might not have pressed and held in the power/sleep button long enough.
Page 96: Lcd Panel Problems
LCD Panel Problems Check the following problems to see the possible cause and solution. Screen is dark or the display is hard to read. Adjust the LCD panel brightness control setting. (Note that the brightness setting returns to the system default setting on power down.) Press a key or move the mouse to take the system out of the power management mode.
Page 97: Cd-Rom Drive Problems
The drive plays music CDs but the sound is not heard. Adjust the volume control on the side of the system unit. Check the volume control in the system tray along the taskbar. 5-6 Solving System Problems on the Windows 98, Windows 2000, My Computer...
Page 98: Speaker Problems
Speaker Problems Check the following problems to see the possible cause and solution. Speaker volume is too low. Adjust the volume control on the side of the system unit. If the volume is still too low, adjust the volume through the system software. See your Windows Multimedia online help.
Page 99 Rotate the ball cover counterclockwise and remove the cover. Turn the mouse over so that the cover and ball fall into your palm. Clean the mouse as follows. Use tap water, or tap water and a mild detergent, to clean the mouse ball.
Page 100: Getting Services And Support
Getting Services and Support NECC Website NECC FTP Site Email/Fax Technical Support Service NECC Technical Support Services...
Page 101: Necc Website
If you tried correcting problems yourself or within your company and were not successful, you may want to try one or more of the following NECC 24-hour services for answers to your questions. (Some services require a connection to the Internet or a fax machine.) NECC website and FTP site Email to NECC Technical Support Services through a commercial online service or the Internet...
Page 102: Necc Ftp Site
The NECC Technical Support Center offers technical support by Internet email if you have access. The Internet email address is: tech-support@nec-computers.com You can also fax technical questions to the NECC Technical Support Center if you have fax capabilities. The fax number is:...
Page 103: Necc Technical Support Services
NECC Technical Support Services NECC also offers direct technical support through its Technical Support Center. (NECC technical support is for U.S. and Canadian customers only; international customers should check with their sales provider.) Direct assistance is available 24 hours a day, 7 days a week. Call the NECC Technical Support Center, toll free, at Canada only) for the following support.
Page 104: A Setting Up A Healthy Work Environment
Setting Up a Healthy Work Environment Making Your Computer Work for You Arrange Your Equipment Adjust Your Chair Adjust Your Input Devices Adjust Your Monitor Vary Your Workday Pre-existing Conditions and Psychosocial Factors Checking Your Comfort: How Do You Measure Up?
Page 105: Making Your Computer Work For You
workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in this appendix. Contact a doctor if you experience pain, tenderness, swelling, burning, cramping, stiffness, throbbing, weakness, soreness, tingling and/or numbness in the hands, wrists, arms, shoulders, neck, back, and/or legs.
Page 106: Arrange Your Equipment
Arrange Your Equipment Arrange your equipment so that you can work in a natural and relaxed position. Place items that you use frequently within easy reach. Adjust your workstation setup to the proper height (as described in this appendix) by lowering the table or stand that holds your computer equipment or raising the seat height of your chair.
Page 107: Adjust Your Chair
Adjust Your Chair Your chair should be adjustable and stable. Vary your posture throughout the day. Check the following: Keep your body in a relaxed yet upright position. The backrest of your chair should support the inward curve of your back. Use the entire seat and backrest to support your body.
Page 108 Extend your lower legs slightly so that the angle between your thighs and lower legs is 90° or more. Place your feet flat on the floor. Only use a footrest when attempts to adjust your chair and workstation fail to keep your feet flat. Be sure that you have adequate clearance between the top of your thighs and the underside of your workstation.
Page 109: Adjust Your Input Devices
Adjust Your Input Devices Follow these points in positioning your keyboard and mouse. Position your keyboard directly in front of you. Avoid reaching when using your keyboard or mouse. If you use a mouse, position it at the same height as the keyboard and next to the keyboard.
Page 110 Type with your hands and wrists floating above the keyboard. Use a wrist pad only to rest your wrists between typing. Avoid resting your wrists on sharp edges. Type with your wrists straight. Instead of twisting your wrists sideways to press hard-to-reach keys, move your whole arm. Keep from bending your wrists, hands, or fingers sideways.
Page 111: Adjust Your Monitor
Adjust Your Monitor Correct placement and adjustment of the monitor can reduce eye, shoulder, and neck fatigue. Check the following when you position the monitor. Adjust the monitor height so that the top of the screen is at or slightly below eye level.
Page 112 Position the monitor at a 90° angle to windows and other light sources to minimize glare and reflections. Adjust the monitor tilt so that ceiling lights do not reflect on your screen. If reflected light makes it hard for you to see your screen, use an anti- glare filter.
Page 113: Vary Your Workday
Vary Your Workday If you use your computer for prolonged periods, follow these instructions. Vary your tasks throughout the day. Take frequent short breaks that involve walking, standing, and stretching. During these breaks, stretch muscles and joints that were in one position for an extended period of time.
Page 114: Pre-Existing Conditions And Psychosocial Factors
Note For more information on workstation setup, see the American National Standard for Human Factors Engineering of Visual Display Terminal Workstations. ANSI/HFS Standard No. 100-1988. The Human Factors Society, Inc., P.O. Box 1369, Santa Monica, California 90406. Pre-existing Conditions and Psychosocial Factors Pre-existing conditions that may cause or make some people more susceptible to musculoskeletal disorders include the following: hereditary...
Page 115: Checking Your Keyboard
Checking Your Keyboard Is your keyboard angled so your wrists are straight when you type? Is your keyboard directly in front of you? Do you avoid resting your wrists on sharp edges? Do you press the keys gently and not bang on them? Checking Your Mouse Is your mouse at the same height as the keyboard and next to the keyboard?
Page 116 For more information on workstation setup, see the American National Standard for Human Factors Engineering of Visual Display Terminal Workstations. ANSI/HFS Standard No. 100-1988. The Human Factors Society, Inc., P.O. Box 1369, Santa Monica, California 90406 This appendix was prepared in consultation with Dr. David Rempel of the University of California/San Francisco Ergonomics Program and Mr.
Page 117: B System Specifications
System Specifications System Board System Peripherals Dimensions Power Operating Environment Compliance...
Page 118: System Board
System Board The following sections give the specifications for major components on the system board. System Processor Intel Pentium III 800-MHz or higher processor, 133-MHz or higher Support — 32-bit addressing, 64-bit data Primary cache — 32 KB integrated on processor Secondary cache —...
Page 119: Calendar Clock
Calendar Clock Year/month/day/hour/minute/second/.01 second; maintained by battery Battery type — Lithium coin cell Input/Output (I/O) Features Industry-standard interfaces integrated on system board: Universal Serial Bus (USB) — two USB ports support two USB peripherals directly to the system. With appropriate connector, the system supports up to 127 daisy-chained devices.
Page 120: Sound Controller
Sound Controller All systems come with audio integrated on the system board. The audio is based on the Intel 82801 (ICH) chip and Yamaha YMF752 chip. Features include: Compatible with Sound Blaster Pro and Microsoft High quality SoundScape Wave Table Music Synthesizer AC97 audio controller Plug and Play PCI compatibility Stereo jacks —...
Page 121: System Peripherals
System Peripherals The following sections give the specifications for system peripherals. LCD Panel Systems come with a 15-inch, high-resolution active matrix twisted nematic (TN) TFT Super Video Graphics Array (SVGA) color display. Features of the LCD panel include: Brightness Adjustments —...
Page 122: External Monitor
External Monitor The following resolutions are supported on an optional external monitor: 320 x 200 (256/High color), vertical frequency depends on software 320 x 240 (256/High color), vertical frequency depends on software 640 x 400 (256/High color), vertical frequency depends on software 640 x 480 (256/High color/True color), 60-/75-/85-Hz vertical frequency 800 x 600 (256/High color/True color), 60-/75-/85-Hz vertical...
Page 123: Diskette Drive
Diskette Drive Systems come with a Mobile Diskette Drive, 3 1/2-inch, 1.44 MB Capacity — High density mode: Unformatted: Formatted: — Normal density mode: Unformatted: Formatted: Data transfer rate — High density mode: 500/250 Kbit/sec — Normal density mode: 250/125 Kbit/sec Hard Drive Systems come with a Mobile 10.0-GB or a Mobile 20.0-GB EIDE Ultra DMA/66 hard drive.
Page 124: Cd-Rom Drive
CD-ROM Drive Systems come with a Mobile ATAPI 24X MAX Slim CD-ROM drive. Disc rotation speed — 5136 rpm Data transfer rate (sustained) — 1548 KB/second to 3600 KB/second Data transfer rate (burst) — 16.7 MB/second (PIO mode 4/multiword DMA mode 2) Random access time —...
Page 125: Dimensions
Dimensions System Base chassis — 10.75 inches (274.1mm) wide x 7.5 inches (192mm) deep x 2.75 inches (70mm) high Total height (with LCD panel) — 15.6 inches (395mm) Weight — approximately 12 lb. Keyboard Height — 1.4 in. (35.6mm) Width — 18.0 in. (457.2mm) Depth —...
Page 126: Compliance
Compliance Domestic: Canadian: Year 2000: Energy Star B-10 System Specifications FCC CFR 47 Part 15, Subpart B UL 1950 3rd edition C-UL C22.2 No.950-95 ICES-003 Issue 2, Revision 1 YMARK 2000 NEC Y2KTEST.EXE WHQL DMI 2.0 Self Certification Test Suite...
Page 127: Index
Index Acrobat reader, 1-16 AGP graphics, 1-15 Anti-theft bracket, 1-8 features, 1-8 Audio connectors, 1-8 features, 1-8 subsystem, 1-15 Battery CMOS, 3-4 problems, 5-3 BIOS Advanced Menu, 3-12 Boot Menu, 3-22 Exit Menu, 3-24 FLASH ROM, 1-15 Main Menu, 3-6 Power Menu, 3-21 Security Menu, 3-17 Setup Utility, 3-4...
Page 128 Dimensions keyboard, B-9 system, B-9 Disk error problems, 5-2, 5-4 Diskette FLASH, 3-28 Diskette drive description, 1-5 problems, 5-4 specifications, B-7 Display modes, 1-5, B-5 Drives CD-ROM, 1-6 diskette, 1-5 DVD-ROM, 1-6 DVMT, 1-14, 1-15 Dynamic Video Memory Technology, 1-14 Email/fax service, 6-3 Emergency eject CD disc, 5-6...
Page 129 Mouse adjusting, A-6, A-12 cleaning, 5-7 problems, 5-5 setup, 2-2 specifications, B-6 Moving preparations, 2-7 NEC INFO Center, 1-16, 3-29 starting, 3-29 uninstalling, 3-30 using, 3-29 NEC Product Recovery CD, 1-17 NECC email/fax service, 6-3 FTP site, 6-3 technical support services, 6-4...
Page 130 PC card inserting, 4-4 removing, 4-6 slot features, 1-9 slot specifications, B-8 PC99 compliance, 1-15 Performance problems, 5-3 Power management, 1-15 problems, 5-2 setup, 2-2 sleep mode, 2-4 Power supply 80 watt, 1-14 specifications, B-9 PowerMate Application and Driver CD, 1-17, 3-36 Printer adding, 4-15 port features, 1-11...
Page 131 Main Menu, 3-4 startup, 3-4 using, 3-4 Shipping, 2-7 preparations, 2-7 safety precautions, 2-7 Shutdown power off, 2-3 Windows 98 or Windows 2000, Windows NT, 2-4 Sleep mode power reduction, 1-4 power saving, 2-4 Smart Restore program, 3-34 Sockets memory, 1-13...
Page 132 VGA monitor connector, 1-12 simultaneous viewing with LCD panel, 1-5 Video memory, 1-14, 4-8 specifications, B-3 Virus scan software, 1-16 Volume control features, 1-7 Website NECC, 6-2 Windows security, 1-18 Windows 2000, 1-16 Windows 98 SE, 1-16 Windows NT, 1-16...
Page 133: Regulatory Statements
Regulatory Statements The following regulatory statements include the Federal Communications Commission (FCC) Radio Frequency Interference Statement, compliance statements for Canada and Europe, battery disposal and replacement information, and the Declaration of Conformity. FCC Statement for United States Only expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Page 134: Battery Replacement
Canadian Department of Communications Compliance Statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations (pursuant to ICES-003 Issue 2, Revision 1). Avis de conformité aux normes du ministere des communications du Canada Cet equipment numérique de la Classe B respecte toutes les exigences du Reglement sur le matérial brouillage du Canada (en conformité...
Page 135: Battery Disposal
Battery Disposal The CMOS battery is made of lithium. Contact your local waste management officials for other information regarding the environmentally sound collection, recycling, and disposal of the batteries. Mini-PCI FCC Registration Numbers If your system has a built-in mini-PCI modem, the FCC registration number of your system is H8NTAI-34309-ME-E REN 0.4.
Page 137: Declaration Of Conformity
NEC Computers Inc. DECLARATION OF CONFORMITY We, the Responsible Party NEC Computers Inc. 15 Business Park Way Sacramento, CA 95828 declare that the product NEC PowerMate 2000 is in compliance with FCC CFR47 part 15 for Class B digital devices.

This manual is also suitable for:

Powermate 2000 - 01-2001

NEC 2000 User Manual

1 Reviewing System Features

2 Setting up the System

3 Configuring the System

4 Adding Expansion Devices

5 Solving System Problems

6 Getting Services and Support

Quick Links

Related Manuals for NEC 2000

Summary of Contents for NEC 2000

This manual is also suitable for:

Table of Contents