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NEC PowerMate Pro 2180 User Manual

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PROPRIETARY NOTICE AND LIABILITY DISCLAIMER
The information disclosed in this document, including all designs and related
materials, is the valuable property of NEC Corporation (NEC) and/or its licensors.
NEC and/or its licensors, as appropriate, reserve all patent, copyright and other
proprietary rights to this document, including all design, manufacturing,
reproduction, use, and sales rights thereto, except to the extent said rights are
expressly granted to others.
The NEC product(s) discussed in this document are warranted in accordance with
the terms of the Warranty Statement accompanying each product. However, actual
performance of each such product is dependent upon factors such as system
configuration, customer data, and operator control. Since implementation by
customers of each product may vary, the suitability of specific product
configurations and applications must be determined by the customer and is not
warranted by NEC.
To allow for design and specification improvements, the information in this
document is subject to change at any time, without notice. Reproduction of this
document or portions thereof without prior written approval of NEC is prohibited.
MultiSync and PowerMate are registered trademarks of NEC Technologies, Inc.
FastFacts is a trademark of NEC Technologies, Inc.
All other product, brand, or trade names used in this publication are the trademarks or
registered trademarks of their respective trademark owners.
Copyright 1996
NEC Technologies, Inc.
1414 Massachusetts Avenue
Boxborough, MA 01719
All Rights Reserved
First Printing — June 1996
7-1 Shiba 5-Chome, Minato-Ku
Copyright 1996
NEC Corporation
Tokyo 108-01, Japan
All Rights Reserved

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Summary of Contents for NEC PowerMate Pro 2180

  • Page 1 PROPRIETARY NOTICE AND LIABILITY DISCLAIMER The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Corporation (NEC) and/or its licensors. NEC and/or its licensors, as appropriate, reserve all patent, copyright and other...

  • Page 2: Table Of Contents

    Contents Using This Guide Text Conventions ............. Related Documents........... xiii Introducing Your Computer Front Features............System Controls and Lamps ........ IR Window ............Diskette Drive A ..........CD-ROM Reader ..........Back Features ............External Connectors ..........Power Supply Features........1-11 Matrox Video Board..........
  • Page 3 Protection Features..........2-11 Setting a Password ......... 2-11 Using a Password........... 2-12 Productivity ............. 2-14 Saving Your Work ..........2-14 Backing Up Your Work........2-14 Printing a Document..........2-15 Changing Video Drivers ........... 2-16 System Care............. 2-16 Protecting Your System from Damage ....2-17 Keeping Your System in Good Condition.....
  • Page 4 NEC Drivers and Utilities The Setup Utility............When to Use Setup..........How to Start Setup..........How to Use Setup ..........Main Menu .............. System Date/Time ..........Diskette Drive ............. IDE Devices............IDE Device Configuration Submenu ....IDE Device Configuration ......
  • Page 5 Serial Port (1 and 2) Address..... 4-16 Serial Port 2 IR Mode ....... 4-17 Parallel Port Address......... 4-17 Parallel Port Mode ........4-17 Advanced Chipset Configuration ......4-18 Advanced Chipset Submenu ......4-18 Base Memory Size ......... 4-18 ISA LFB Size..........4-19 ISA LFB Base Address ........
  • Page 6 Discard Changes ..........4-32 Flash Utility ............. 4-32 SCSISelect Utility ............ 4-33 Desktop Management Interface......... 4-33 DMI Components..........4-34 Manageable Components........4-34 CI Module............4-34 DMI Browser............4-35 Usage..............4-36 Troubleshooting ..........4-37 Video Drivers............4-37 Installing Options Option Installation Procedures ........Safety Precautions..........
  • Page 7 Denying Access to CMOS Setup ......Clearing Your Password........... 6-11 24-Hour Information Services NEC's Fastfacts Service ........... NEC Bulletin Board Service ........America Online Service ..........CompuServe Online Service ........AT & T Interchange ..........E-Mail/Fax Technical Support Service ..... 7-10 Internet ..............
  • Page 8 Speaker Problems..........Microphone Problems.......... Getting Help............. Getting Help from Your Company ....... Getting Help from Your NEC Dealer ....Getting Help from NEC's Technical Support Center ............... 8-10 NEC Warranty/Non-Warranty Repair Service ..8-10 Setting Up a Healthy Work Environment Making Your Computer Work for You .....
  • Page 9 List of Tables Interrupt Level Assignments ........Navigation Keys............Hot Key Parameters ..........4-23 Security Passwords ..........4-27 Recommended Memory Upgrade Path ...... 5-16 x Contents...

  • Page 10: Using This Guide

    Included in this chapter are the system specifications. Chapter 4, NEC Drivers and Utilities, describes the various software drivers shipped with your system. In addition, the Setup Utility and other utilities are explained in detail.

  • Page 11: Text Conventions

    Chapter 8, If You Have a Problem, contains troubleshooting tips for solving simple problems and provides information on where you can find help when you cannot solve a problem yourself. Appendix A, Setting Up a Healthy Work Environment, contains guidelines to help you use your computer productively and safely.

  • Page 12: Related Documents

    ® documentation ships with your PowerMate Pro2200 Series system. NEC PowerMate Pro2200 Series Quick Setup Quick Setup contains information for quickly getting your system up and running. Read this information to set up the system for the first time. How Does Your Workplace Measure Up? This brochure provides information for setting up and using your computer productively and safely.
  • Page 13 To purchase the service and reference manual, call NEC at 1-800-233-6321, select spare part sales at the prompt, and provide the document name and part number.

  • Page 14: Introducing Your Computer

    Introducing Your Computer WARNING Prolonged improper computer workstation may pose a risk or serious injury. To reduce your risk of injury, set up and use your computer in the manner described in Appendix A, Setting Up a Healthy Work Environment. After setting up your PowerMate Pro2200 computer, familiarize yourself with your system.

  • Page 15: Front Features

    FRONT FEATURES The following figures show the features on the front of the system. A brief description of the features follows the figures. Front features 1-2 Introducing Your Computer...

  • Page 16: System Controls And Lamps

    The following figure shows the lamps and controls called out in the previous figure. System controls and lamps System Controls and Lamps System controls let you select specific system operations. Lamps let you know the status of system operation. Your computer has the following controls and lamps: Power button Press this button to turn on system power.
  • Page 17 A blinking system unit power lamp lets you know that the system is in a power-saving mode. Reset button The reset button lets you manually restart your system when it does not respond to keyboard commands. CAUTION Resetting your system can result in the loss of data. Press the reset button only when all other methods of restarting your computer fails.

  • Page 18: Ir Window

    IR Window The IR (infrared) window is the system’s IR port. The IR port supports two-way wireless communications. The interface uses infrared as the transmission medium instead of a traditional cable. The IR port lets you transfer files to or from portable devices such as laptops and personal digital assistance (PDA) products using application software supporting IrDA data transfer.

  • Page 19: Cd-Rom Reader

    Your diskette drive has the following features: Diskette drive busy lamp Lights when your diskette drive is reading to or writing from a diskette. CAUTION To prevent damage to your diskette drive and data, do not turn off the system or remove a diskette while the diskette drive busy lamp is lit.
  • Page 20 CD-ROM reader features The CD-ROM reader has the following features: Headphone jack Allows the connection of an optional set of headphones with a stereo mini-jack plug. Volume control knob Lets you adjust the volume of an optional set of headphones. Open/close button Opens or closes the reader’s loading tray.

  • Page 21: Back Features

    CD busy lamp Lights when the reader is retrieving data, music, or graphics/audio from a CD. Do not eject the CD or turn off the system unit when the lamp is on. CD tray Provides a surface for loading a CD into the reader. Press the open/close button to open or close the CD tray.

  • Page 22: External Connectors

    Your system has the following external connectors: VGA monitor connector Attach the signal cable from your monitor to this ® connector. Supports an NEC MultiSync monitor or other video graphics array (VGA)-compatible monitor with a 15-pin connector. Introducing Your Computer 1-9...
  • Page 23 Audio connectors These connectors come integrated on multimedia models. The connectors include microphone in, line in, and line out jacks. The microphone in jack lets you connect a microphone for recording audio information in your data system files, allows hands-free speakerphone functions.

  • Page 24: Power Supply Features

    Mouse port Attach the mouse that comes with your computer to this port. The mouse port supports a PS/2-compatible mouse. Universal Serial Bus (USB) ports Connects USB devices soon to be released. With USB devices, you can connect serial devices without using system addresses to provide more resources for additional system expansion.

  • Page 25: Matrox Video Board

    Matrox Video Board Installed in your system is a Matrox MGA Millennium 64-bit video board with true color, digital video and 3D integrated into a single chip. The 3D graphics engine renders your 3D applications in photo-realistic colors and textures for you to manipulate. Matrox video board The MGA Millennium video board offers the following additional features.

  • Page 26: Scsi Adapter Board

    SCSI Adapter Board Some configurations come with an Adaptec SCSI adapter board installed in a PCI expansion slot. The SCSI adapter board brings the highest performance SCSI I/O technology to the PCI local-bus, transferring data up to 133 MB/second. The BIOS-resident SCSISelect configuration utility eliminates the need to handle jumpers or terminators while adding peripherals.

  • Page 27: Speakers

    Up to 133 MB/second data transfer rate Fast and wide 20 MB/second SCSI synchronous data rate 6 MB/second SCSI asynchronous data rate Speakers Multimedia models come with a pair of high-quality 20 Watt stereo speakers that you can arrange to suit your work environment.

  • Page 28: Microphone

    The speaker set features a power button, power lamp, volume knob, treble and bass controls, and headphone jack. Adjust the speaker volume by using the volume control on the front of the right speaker. Microphone The microphone allows you to record voice and sound into your computer data files.

  • Page 29: Using Your Computer

    Using Your Computer Now that you are familiar with your system, this chapter provides the information you need to start using your computer. Some of the information provided includes: System operation Productivity Changing video drivers System care. SYSTEM OPERATION In this section you will find information on starting up and shutting down your system, setting the date and time, using system and protection features.

  • Page 30: Shutting Down

    NOTE If the system displays a message indicating that system settings have changed, run Setup (see Chapter 4, NEC Drivers and Utilities). Shutting Down Follow these steps to shut down (power off) your computer. Save your work. See the documentation that comes with your application.

  • Page 31: Setting Date And Time

    CAUTION Wait until a program is finished running before powering off the system. Unless absolutely necessary, never power off the system when the system power lamp is blinking or when the hard disk lamp or diskette drive busy lamp is lit. Information on the hard disk or diskette might be lost or damaged.

  • Page 32: Using System Features

    Using System Features The following sections explain how to use and maintain your mouse, load and unload diskettes and CDs (if you have a CD-ROM drive), and use your system’s audio features. Using a Mouse Use the mouse (shown in the following figure) to quickly move around on the screen, to select menu items, and to choose functions specific to your software.
  • Page 33 Use the mouse to Click Clicking selects an object on your screen. To “click,” point to the object and press and release the left mouse button. Double click Some actions require a double click to execute them. To “double click” an object, point to the object and press and release the left mouse button twice.

  • Page 34: Using Diskettes

    Using Diskettes Follow these steps to insert a 3 1/2-inch diskette in the standard diskette drive. Holding the diskette at its top edge, insert it, label side up, into the diskette drive. Insert the diskette all the way into the drive until you hear a click.
  • Page 35 Removing a diskette CAUTION Do not remove a diskette from the diskette drive when the diskette drive lamp is lit. To do so can damage both the data on the diskette and the drive. Do not turn off the system power while the diskette is being accessed.

  • Page 36: Handling Compact Discs

    Handling Compact Discs To protect your CDs from damage, use the following guidelines when you handle them. Always pick up the disc by its edges. Avoid touching the side of the disc that has no printing or writing on it. This is the data side of the disc. Handling a CD Do not write on or apply labels to either side of the disc.

  • Page 37: Loading A Cd

    Cleaning a CD CAUTION Avoid using benzene, paint thinner, record cleaner, static repellent, or any other chemical on the disc. Chemicals and cleaners can damage the disc. Loading a CD To insert a CD into the CD-ROM reader, follow these steps: Press the open/close button.

  • Page 38: Removing A Cd

    Place the CD, printed side up, into the circular area of the tray. Press the open/close button again. The reader automatically pulls in the tray. Removing a CD To remove a CD, simply press the open/close button and remove the CD when the tray slides out. Press the open/close button again to close the reader door.

  • Page 39: Protection Features

    CAUTION The suspend button is below the reset button. Take care to avoid pressing the reset button by accident. Accidently pressing the reset button can result in the loss of data. Suspend mode provides the greatest power savings by putting the system in a maximum power shutdown. When the system goes into Suspend mode, it saves data and system status and then shuts off power to all possible components.

  • Page 40: Using A Password

    Using your arrow keys, select Security from the menu bar. The Security menu appears. Select “Set Administrator Password.” with the arrow keys and press Enter . (Once you enable the Administrator Password, the “Set User Password” can be enabled.) NOTE Enabling the Administrator Password feature requires that a password be entered before entering the Setup Utility.
  • Page 41 NOTE For security, characters you enter do not appear on your screen. Enter your password carefully. If you enter the password incorrectly, your system does not boot. You have three chances to enter the correct password. After the third unsuccessful attempt, you must reboot your system and try again.

  • Page 42: Productivity

    PRODUCTIVITY The following sections explain how to use your system to maximize your productivity effectively. Saving Your Work Save your work often! The time you take to periodically save your data file as you work can save you time in the end! Prevent losing a whole day's work or more when the unexpected happens, such as losing power due to a power outage.

  • Page 43: Printing A Document

    Printing a Document Before you can print out a document, you must connect a printer to your computer set up the printer. If you have not connected a printer, see “Connecting a Parallel Printer,” in Chapter 5. If you did not choose a printer when you initially set up your computer, you'll need to do that before you can print (see your Windows documentation).

  • Page 44: Changing Video Drivers

    CHANGING VIDEO DRIVERS The following procedure provides instructions on how to change your video drivers after they have been installed. See Release Notes for installation procedures. From the Main program window, double click the MGA Control Panel/Display icon. Click on List All Modes. You get a list of all the modes available for your video board.

  • Page 45: Protecting Your System From Damage

    “Security Menu” in Chapter 4). Use appropriate virus detection software regularly to protect your system from computer viruses. If you plan to use software programs other than NEC supplied software, NEC strongly recommends that you take the necessary steps, such as virus checks, to protect your system.

  • Page 46: Keeping Your System In Good Condition

    Place your computer away from direct sunlight and extreme hot and cold temperatures. The recommended operating environment is from 50 F to 95 F (10 C to 35 C). The recommended non-operating environment (shipping or storage) is from 14 F to 158 F (10 C to 70 C). After turning off power, wait about five seconds for the hard disk to spin down before you power on again.

  • Page 47: Cleaning Your Mouse

    Periodically clean the keyboard with a vacuum cleaner brush attachment. Do not use any liquid cleaners on the keyboard as they can damage the keyboard. If an object, such as a paper clip, falls into the keyboard, turn the keyboard over and gently shake it. Clean the monitor screen with a glass cleaner and wipe it with a clean, lint-free cloth.
  • Page 48 Use these steps to clean your mouse: Power off your computer and any peripherals attached to it. Invert the mouse. Locate the mouse ball cover. Mouse ball cover Rotate the ball cover clockwise and remove the cover. Turn the mouse over so that the cover and ball fall into your palm.

  • Page 49: Moving Or Shipping Your System

    Gently put the ball back into the mouse ball cover. Fit the ball cover back into the mouse and turn the cover counterclockwise until it locks in place. Moving or Shipping Your System Use these steps to prepare your system for moving or shipping:.

  • Page 50: Battery Replacement

    Battery Replacement All system boards use a battery to maintain system configuration. Some system boards use a 3-volt lithium battery. If your system uses this type of battery (see the following figure) and it fails to maintain system configuration information, replace it with an identically rated battery from the same manufacturer.
  • Page 51 If you need to replace the battery, follow these steps: Turn off and unplug the computer and any external components connected to it. Remove the system unit cover. Observe all safety precautions when removing the cover. Locate the battery socket on the system board. You may have to remove any expansion boards in the way.
  • Page 52 Carefully lift the battery clip until there is enough space to slide the battery out of the socket. CAUTION To maintain a tight battery contact with the socket, do not over-bend the battery clip. Battery Clip Removing the battery Remove the battery and discard in accordance with the manufacturer’s instructions.
  • Page 53 Replace the system unit cover. Connect external peripherals and power cables Run the Setup Utility to reconfigure your system parameters. Using Your Computer 2-25...

  • Page 54: Understanding System Features

    Understanding System Features The PowerMate Pro2200 is a 200-MHz Pentium Pro-based system. The system comes standard with an Intel Pentium Pro™ 200 MHz processor, a 3 1/2-inch diskette drive, 2.1 GB IDE (2.0 GB SCSI configuration) hard disk, 16-megabyte (MB) random access memory (RAM), and a 2 MB Matrox video board.

  • Page 55: System Chassis

    NEC 8X CD-ROM drivers (diskette for multimedia configurations only) Adaptec 7800 Manager Set drivers (diskette for SCSI configuration only) You can order Puma TranXit for Windows NT from a coupon (free when available) included with your system. SYSTEM CHASSIS The chassis provides an enclosure for the system board, power supply, seven PCI/ISA expansion slots and six storage device slots.

  • Page 56: System Board Components

    System chassis features SYSTEM BOARD COMPONENTS Your PowerMate Pro2200 system board has the following components. Processor Processing for your system is provided by the 200-MHz Intel® Pentium™ Pro central processing unit (CPU). The Pentium Pro integrates the 256 KB secondary cache and cache controller to free up space on the system board and further improve system performance.

  • Page 57: System Memory

    System Memory The system comes with 16 MB (32 MB SCSI configuration) of system memory. Four sockets on the system board support up to 256 MB of high-speed memory using industry-standard tin-plated single in-line memory modules (SIMM). NOTE You may install AVL approved, 60-ns, parity, fast page mode (FPM) SIMMs into the SIMM sockets.

  • Page 58: Interrupt Level Assignments

    The interrupt levels are described in the following table. Interrupt-level assignments 0 through 15 are in order of decreasing priority. See Chapter 4, NEC Drivers and Utilities, for information on changing the interrupts using Setup. Interrupt Level Assignments Interrupt Priority...

  • Page 59: Pci Local Bus

    NEC’s Flash ROM allows fast, economical BIOS upgrades. NEC Flash ROMs are reprogrammable system and video EPROMs. With NEC’s Flash ROM, a ROM BIOS change: is fast and easily done using a Flash utility eliminates the expensive replacement of ROM BIOS...

  • Page 60: Graphics Features

    Graphics Features The system features a PCI local bus motion video playback controller and graphics accelerator. Motion Video Controller The motion video controller is supported on 16 and 32 MB multimedia configurations. The video controller integrates a Windows graphical user interface (GUI) engine and motion video playback hardware.

  • Page 61: Video Support

    Video Support Your system comes in two configurations of standard video. The nonmultimedia and multimedia configurations have a 2 MB board installed that is upgradeable to 4 MB with the 2 MB upgrade module. The SCSI multimedia configuration has a 4 MB board installed that is upgradeable to 8 MB with the 4 MB upgrade module.

  • Page 62: Feature Connector

    Feature Connector In addition to the standard VGA connector, the system provides a VESA-compliant feature connector on the video board. High-Speed Communication Ports Your system features an enhanced parallel port and buffered high-speed serial port. The enhanced parallel port supports Enhanced Capabilities Port (ECP) and Enhanced Parallel Port (EPP) modes for devices that require ECP or EPP protocols.

  • Page 63: Scsi Port

    BIOS-resident SCSISelect configuration utility eliminates the need to set jumpers or terminators when adding peripherals. Settings are controlled through the keyboard. See Chapter 4, NEC Drivers and Utilities, for information on using SCSISelect. ZIF Socket Your computer comes with the latest 387-pin ZIF socket for upgradeability all the way to the next generation of Pentium Pro OverDrive™...

  • Page 64: Power Saving Feature

    With Plug and Play technology, you add a Plug and Play expansion board simply by powering off the system, installing the board, and powering on the system. There are no jumpers to set and no system resource conflicts to resolve. Plug and Play automatically configures the board for your system.

  • Page 65: Specifications

    SYSTEM SPECIFICATIONS The following specifications are standard except where noted. System Processor 200 MHz Intel Pentium Pro Microprocessor 16 KB primary cache integrated 256 KB secondary cache math coprocessor Clock Rate 66 MHz externally Processor Support 32-bit addressing 64-bit data SPGA OverDrive Socket Integrated 387-pin ZIF Socket supports Pentium Pro...
  • Page 66 8-MB by 32- or 36-bit (32-MB stick) 16-MB by 32- or 36-bit (64-MB stick). Read-Only Memory (ROM) Flash ROM 1 Mbit or 128 KB System BIOS 64 KB Video BIOS 32 KB Reserved Video Window RAM (WRAM) Standard Memory 2 MB or 4 MB Expandable to 4 or 8 MB using WRAM upgrade module Calendar Clock Year/Month/Day/Hour/Minute/Second/.01 Second;...
  • Page 67 Mouse PS/2 compatible, 6-pin connector (mini DIN) IDE dual IDE channels one primary and one secondary IDE channel (each channel supports a master and a slave device) CD-ROM reader and hard disk on separate channels support for up to 10 MB/second 32-bit transfers on PCI bus support for a total of four IDE devices;...
  • Page 68 Device Slots Six device slots Four accessible slots One 1-inch high 3-1/2-inch slot (contains standard 1.44-MB diskette drive) Three 1.6-inch high 5 1/4-inch slots (one slot contains standard CD-ROM reader in multimedia models) Two internal 1-inch high 3 1/2-inch slot (one slot contains hard disk) Expansion Slots Seven slots...
  • Page 69 Support for High Color at 1024 by 768, 640 by 480, and True Color at 640 by 480 Graphics Support (with 2 MB video WRAM) 1600 by 1200 pixels, 256 colors, 60-78 Hz 1280 by 1024 pixels, 256 colors, 60-110 Hz 1024 by 768 pixels, 256/65K colors, 60-120 Hz 640 by 480 pixels, 256/65K/16.7M colors, 60-200 Hz.
  • Page 70 Sound System Audio integrated on system board; standard in multimedia models Compatible with Sound Blaster Pro™, Sound Blaster™ 2.0, Ad Lib™, MPU-401, and Microsoft ® Windows Sound System™ for PC sound applications Stereo jacks microphone in, line in, line out Software address mapping and DMA and IRQ selections for Plug and Play Provides all digital audio and analog mixing functions...
  • Page 71 External DC jack Dimensions Depth: 5 in (12.7 cm) Width: 4.5 in (11.5 cm) Height: 11 in (28 cm) AC adapter 120V to 15V) Headphone jack Dimensions System Unit Height 4.6 in. (371 mm) Width 8.5 in. (215 mm) Depth 18.3 in.
  • Page 72 Recommended Operating Environment Temperature F to 95 F (10 C to 35 Relative Humidity 20% to 80% Keyboard and Mouse Keyboard 104-key AT Enhanced Function Keys 12 keys, capable of up to 48 functions Status Lamps numeric lock, capital lock, and scroll lock keys Numeric Keypad standard...

  • Page 73: Nec Drivers And Utilities

    NEC Drivers and Utilities This chapter provides information on the NEC utilities and drivers that ship with your system. The following topics are covered in this chapter. Setup Utility Flash Utility SCSISelect Utility Video Drivers THE SETUP UTILITY The Setup utility program allows you to enter system configuration information and control special features of the system.

  • Page 74: When To Use Setup

    (see “Battery Replacement” in Chapter 2). NOTE NEC recommends that you print out or write down your current Setup parameters and store the information in a safe place. This lets you restore your system to the current parameters if you ever need to replace the battery.

  • Page 75: How To Start Setup

    POST, but before the system boots up, to start the memory test. There is about five seconds to press before system boot continues. Setup’s Main Menu appears and looks similar to the following screen. NEC Drivers and Utilities 4-3...

  • Page 76: How To Use Setup

    Navigation Keys Function Provides help for the parameter field being displayed. Exits the menu. Enter Executes Command or Selects submenu. Moves cursor up and down. arrow keys 4-4 NEC Drivers and Utilities...

  • Page 77: Main Menu

    Use the arrow keys to select one of the following Main Menu options and press Enter to select a submenu. Items with grayed-out text are not available. Explanations of each menu item follow. System Date/Time Diskette Drive IDE Devices Language Boot Options NEC Drivers and Utilities 4-5...

  • Page 78: System Date/Time

    IDE drives (two on each PCI/IDE connector). When the cursor is placed on one of these fields and it is selected by pressing the key. The IDE Enter DeviceSubmenu appears allowing the drive parameters to be set. 4-6 NEC Drivers and Utilities...

  • Page 79: Ide Device Configuration Submenu

    IDE hard disk was formatted on another system with parameters different than those reported by the drive, you need to select “User Definable,” and set the “Number of Cylinders,” “Number of Heads,” “Number of Sectors,” and Maximum Capacity.” NEC Drivers and Utilities 4-7...
  • Page 80 Logical Block mode if it is supported by the drive. The second choice is to utilize Extended CHS mode in the drive topology allows. If neither of the above two methods are possible, then Standard CHS mode is used. 4-8 NEC Drivers and Utilities...
  • Page 81 You will get better performance not using “Fast 32-bit IDE” if using a drive which employs Mode 3 PIO on the PCI interface, unless using a version of WDCDRV.386 which supports these advanced modes. NEC Drivers and Utilities 4-9...

  • Page 82: Language

    The BIOS attempts to load the operating system in the sequence listed here. The defaults are as follows. First boot device CD-ROM Second boot device floppy disk Third boot device hard drive Fourth boot device disabled 4-10 NEC Drivers and Utilities...

  • Page 83: System Cache

    (Systems come standard with a speaker mounted on the system board.) Setting the Speaker field to “Disabled” will turn off the on-board speaker. NEC Drivers and Utilities 4-11...

  • Page 84: Setup Prompt

    Typematic Rate Delay and Typematic Rate. Default sets the Typematic Delay to 500 msec and Typematic Rate to 15. Override provides the following two options. These options allow you to customize the values. 4-12 NEC Drivers and Utilities...

  • Page 85: Video Mode

    10 char/sec 12 char/sec 15 char/sec 20 char/sec 24 char/sec 30 char/sec. Video Mode This field cannot be entered, it is an information field only. The system has a video controller, the default is “EGA/VGA.” NEC Drivers and Utilities 4-13...

  • Page 86: Mouse

    Advanced menu and press Enter . Explanations of each topic follow. Processor Type Processor Speed Cache Size Peripheral Configuration Advanced Chipset Configuration Power Management Configuration Plug and Play Configuration Event Logging Configuration 4-14 NEC Drivers and Utilities...

  • Page 87: Processor Type

    Enter . The Peripheral Submenu appears for setting parameters which affect the IDE devices, diskette drive, serial ports, and parallel port. Peripheral Submenu The Peripheral Submenu lets you check or change the following peripheral parameters. NEC Drivers and Utilities 4-15...

  • Page 88: Peripheral Configuration Mode

    The serial COM port and addresses are as follows. When an option is selected for one serial port, the selection is not available for the second port. Disabled COM1, 3F8h COM2, 2F8h 4-16 NEC Drivers and Utilities...

  • Page 89: Serial Port 2 Ir Mode

    Compatible sets the parallel port to the standard AT compatibility. Bi-directional (default) sets the parallel port to input/output mode only. sets the parallel port to the Enhanced Capabilities Port (ECP) mode. sets the parallel port to the Enhanced Parallel Port (EPP) mode. NEC Drivers and Utilities 4-17...

  • Page 90: Advanced Chipset Configuration

    640 KB (default) directs address mapping between 512 KB and 640 KB to the system DRAM. Unless using an ISA expansion board that requires access to this address range, this field should not be changed. 4-18 NEC Drivers and Utilities...

  • Page 91: Isa Lfb Size

    This should only be set to “Enabled” if all of the following conditions occur. An ISA card connects to a PCI Graphics card via the VESA connector. The ISA card connects to a color monitor. NEC Drivers and Utilities 4-19...

  • Page 92: Latency Timer (Pci Clocks)

    SIMMs may be configured to run as either one. The default is “Disabled.” The following choices are available. Disabled (default) Parity Onboard Audio Disable the onboard audio (if present) on the system board. The default is “Enabled” on multimedia systems. 4-20 NEC Drivers and Utilities...

  • Page 93: Banks 0 And 1 Simm Detected

    Management menu offers you the choice of operating the system in a full on state or standby state with partial power reduction when idle. NOTE This field must be enabled to be Energy Star Compliant. NEC Drivers and Utilities 4-21...

  • Page 94: Ide Drive Power Down

    The Inactivity Timer (Minutes) field controls the number of minutes that the system will detect no user activity before going into low power mode. Minutes range between 0 and 255; the default value is 10 minutes. 4-22 NEC Drivers and Utilities...

  • Page 95: Hot Key

    Enabled Only Keyboard lamps blink. Input accepted when password typed. Both Hot Keys System secure immediately. System Enabled powers down. Keyboard lamps blink. Input accepted when password typed. Powers up when any key/mouse activity is detected. NEC Drivers and Utilities 4-23...

  • Page 96: Auto Start On Ac Loss

    Plug and Play software (Configuration Managers and ICU). When “Use ICU” is chosen, the BIOS depends on run-time software to ensure that there are no conflicts between ISA boards with plug and play capabilities and those without. 4-24 NEC Drivers and Utilities...

  • Page 97: Boot With Pnp Os

    This field provides the following choices. When a value other than “Disabled” is selected, a block is unshadowed and the ISA Shared Memory Base Address field will appear. Disabled (default) 16 KB 32 KB 48 KB NEC Drivers and Utilities 4-25...

  • Page 98: Isa Shared Memory Base Address

    IRQ15 will be displayed. Interrupts consumed by on-board resources will not be visible. NOTE All but one IRQ can be set to “Used By ISA Card.” One must remain available for a PCI expansion board. 4-26 NEC Drivers and Utilities...

  • Page 99: Event Logging Configuration

    Security Passwords PASSWORD PASSWORD ACCESS ACCESS ENABLED AT BOOT SETUP ALL SETUP UNATTENDED SECURITY FIELDS START HOT KEY User Password Only Administrative Password Only Both User and No (User) Administrative Passwords Yes (Admin) No Passwords Enabled NEC Drivers and Utilities 4-27...

  • Page 100: Password

    POST and to enter Setup. When both the “User Password is” and “Administrative Password is” are “Enabled,” only the Administrative Password gives you full access to all Setup fields. This field can be either “Enabled” or “Disabled.” The default is “Disabled.” 4-28 NEC Drivers and Utilities...

  • Page 101: Unattended Start

    User Password is required. The Unattended Start field can only be set if a User Password is in effect. Disabled (default) prompts the user for the password before the system boots. The text string prompt “Enter Password (1).” is displayed. NEC Drivers and Utilities 4-29...

  • Page 102: Security Hot Key

    Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes. Exit Saving Changes After making your selections on the Setup menus, always select “Exit Saving Changes” to make them operative. 4-30 NEC Drivers and Utilities...

  • Page 103: Exit Discarding Changes

    The program displays this message: Load Setup Defaults? Press Enter to Continue Press ESC to Abort To load the defaults shipped with the system press Enter Press to return to the Exit submenu without affecting your changes. NEC Drivers and Utilities 4-31...

  • Page 104: Discard Changes

    Enter without affecting your changes. FLASH UTILITY Check the NEC Bulletin Board Service (BBS) for available updates to your system BIOS. You can obtain information to update your system with the latest BIOS version from the NEC Bulletin Board Service.

  • Page 105: Scsiselect Utility

    Packard’s Openview), provides a simplified method to collect information from different vendors computers operating on the network. DMI is not a protocol but an interface that complements network protocols like the Simple Network Management Protocol (SNMP). NEC Drivers and Utilities 4-33...

  • Page 106: Dmi Components

    DMI Components The NEC DMI consists of two major functional components: the NEC Component Interface (CI) module the NEC DMI Browser. The CI module provides the instrumentation and interface between the BIOS and the DMI Service Layer (SL). The DMI Browser displays and manages existing attributes in the Management Information Format (MIF) database.

  • Page 107: Dmi Browser

    The Browser has the ability to set attributes and manage DMI components. The NEC Browser can only access the local MIF database. The Browser lets you access MIF attributes according to the structure defined by the DMTF. It is not intended to be a general PC management application.

  • Page 108: Usage

    The next time you use the Browser, it restores all the viewing screens to the last known position. Usage To start the NEC DMI Browser, simply double click on the NEC DMI Browser icon in the NEC Tools group in Windows.

  • Page 109: Troubleshooting

    If you are not familiar with the use of these files and their maintenance, do not make any changes. Troubleshooting If you experience trouble using the NEC DMI Browser, try the following. Reboot the system If you still experience problems, uninstall DMI then reinstall.
  • Page 110 640 by 480 pixels, 256/65K/16.7M colors, 60-200 Hz. Additional VGA drivers are available for a variety of software applications through the NEC Bulletin Board Service ( see NEC BBS in Chapter 7). NOTE A multi-frequency monitor, such as an NEC MultiSync®...

  • Page 111: Installing Options

    Installing Options Your PowerMate system supports a variety of industry- standard and NEC expansion options. There are many optional components available for you to customize your computer. monitors your system supports the connection of a VGA-compatible monitor such as NECs Multisync XE and XP series.

  • Page 112: Option Installation Procedures

    drives your system supports a total of six storage devices. In addition to the standard 3 1/2-inch 1.44 MB diskette drive and internal hard disk drives, four other storage device slots are available. Multimedia systems include an installed CD-ROM reader. OPTION INSTALLATION PROCEDURES Installation instructions for the following options are provided in this chapter.
  • Page 113 Static electricity and improper installation procedures can damage computer components. Protect computer components by following these safety instructions. CAUTION Electrostatic discharge can damage computer components. Discharge static electricity by touching a metal object before removing the system unit cover or wear an antistatic wrist strap. Avoid carpets in cool, dry areas.

  • Page 114: Cover Removal/Replacement Procedure

    COVER REMOVAL/REPLACEMENT PROCEDURE The following sections explain how to remove the cover on the PowerMate Pro2200 and replace it. Removing the System Unit Cover The following procedure describes how to remove the system unit cover. WARNING Before removing the system unit cover, turn off the power and unplug the system power cable.
  • Page 115 Removing cover screws From the rear of the system, grasp the handle and pull it back so that the cover clears the padlock slot. Installing Options 5-5...
  • Page 116 Releasing the cover Lift up at the top of the cover to release the cover tabs from the chassis. Pull the cover up until it comes free of the chassis. 5-6 Installing Options...

  • Page 117: Replacing The System Unit Cover

    Replacing the System Unit Cover Replace the cover as follows. Insert the metal tabs on the top of the system cover into their slots on the chassis. Insert the metal tabs on the bottom of the system cover into their slots on the chassis. Replacing the system unit cover Slide the cover forward to meet the front panel.

  • Page 118: Expansion Boards

    NOTE The cover fits tightly. If the cover does not slide all the way to the front panel, place one hand on the front of the unit while you slide the cover forward from the rear. Secure the cover with the three thumb screws. (See “Removing the System Unit Cover,”...
  • Page 119 ISA expansion slots support industry-standard 8-bit or 16- bit expansion boards. The PCI/ISA slot also supports PCI expansion boards. PCI expansion boards run at the system’s processor speed. The PCI bus handles 32 bits of data at a time, being wider as well as faster than the standard ISA bus.

  • Page 120: Installing An Expansion Board

    Installing an Expansion Board Install expansion boards in the system as follows. Remove the system unit cover. Follow any preinstallation instructions that come with the expansion board (such as setting switches or jumpers on the board). Remove the screw securing an expansion slot cover and remove the cover.
  • Page 121 CAUTION A slot cover can damage the system board or any option board if it falls into the system. Take care to keep the slot cover from falling when removing the screw. If the slot cover does fall into the unit, remove it before replacing the cover.

  • Page 122: Removing An Expansion Board

    Installing the expansion board 5. Attach any signal cables required by the expansion board. Replace the system unit cover. Removing an Expansion Board Remove the system unit cover as previously described. Label and remove any cables connected to the board. Remove the screw that secures the board to the support bracket.

  • Page 123: Simm Upgrade

    Removing the screw 4. Pull the board out of the connector. Gently rock the board from side-to-side to release it from its connector. Replace the system unit cover. SIMM UPGRADE Your PowerMate system comes with 16 MB or 32 MB of main system memory.

  • Page 124: Checking System Memory

    1-MB by 32- or 36-bit (4-MB stick) 2-MB by 32- or 36-bit (8-MB stick) 4-MB by 32- or 36-bit (16-MB stick) 8-MB by 32- or 36-bit (32-MB stick) 16-MB by 32- or 36-bit (64-MB stick). CAUTION To avoid corrosion between different metals, only use tin-plated SIMM sticks.
  • Page 125 Locate the four SIMM sockets on the system board. Locating SIMM sockets If any cables block access to the SIMM sockets, label and disconnect them. If any boards block access to the sockets, remove them. Use the following table to determine the SIMM configuration needed to upgrade memory and to identify the sockets for SIMM installation.

  • Page 126: Recommended Memory Upgrade Path

    Recommended Memory Upgrade Path TOTAL SIMM SIMM MEMORY SOCKET 1 SOCKET 2 SOCKET 3 SOCKET 4 16 MB* 8 MB 8 MB Empty Empty 24 MB 8 MB 8 MB 4 MB 4 MB 32 MB** 16 MB 16 MB Empty Empty 48 MB...

  • Page 127: Removing A Simm

    Removing a SIMM Use the following procedure to remove a SIMM. CAUTION: Reduce static discharge by touching the system's metal chassis. Remove the system unit cover. Locate the SIMM sockets. See the figure in the previous section. Press the metal clips at the outer edges of the socket away from the SIMM.

  • Page 128: Installing A Simm

    Installing a SIMM Install a SIMM as follows. Remove the system unit cover. Locate the SIMM sockets (see the figure “Locating SIMM sockets”). Remove any currently installed SIMMs that are not needed. CAUTION Before installing a SIMM, reduce static discharge by touching the system's metal chassis.

  • Page 129: Video Upgrade

    Inserting the SIMM Replace any cables or boards that may have been removed. Replace the system unit cover. VIDEO UPGRADE Upgrade the video memory by adding a 2- or 4-MB video WRAM upgrade module to the video board as follows. Remove the system unit cover as previously described.
  • Page 130 CAUTION Reduce static discharge by touching the system's metal chassis. Align the module over the socket. Using equal pressure, gently press the module into the sockets. Aligning the video WRAM module with the video board sockets Replace the video board. Replace the system unit cover.

  • Page 131: Processor Upgrade

    PROCESSOR UPGRADE The zero-insertion force (ZIF) socket accepts a modified staggered pin-grid-array (SPGA) processor, along with a programmable voltage regulator for the CPU core. It provides you with a performance upgrade path to Pentium Pro OverDrive technology. The voltage regulator programming is automatic and controlled by the VID pins of the processor.

  • Page 132: Installing The Processor

    Release the processor by pulling the lever on the socket away from the socket and as far back as it goes without forcing. CAUTION Before picking up the processor, reduce static discharge by touching the metal frame of the system unit. Lift the processor out of the socket.

  • Page 133: Data Storage Devices

    CAUTION Remember to either reattach the heatsink used with the old processor or install the new heatsink supplied with the OverDrive processor. Check to see if the newly installed processor requires a system board jumper change (see Chapter 6, Setting System Board Jumpers).

  • Page 134: Locating Device Slots

    Locating Device Slots The PowerMate Pro2200 has six storage device slots (see the figure on the following page): a 3 1/2-inch accessible device slot contains the standard 1.44-MB diskette drive two internal hard disk drive slots (1-inch high, thin- height) with a hard disk installed in one slot. three accessible device slots (1.6-inch high, half-height) In multimedia models, one accessible device slot contains the standard CD-ROM reader.

  • Page 135: Preparing The Device

    The following figure shows the device slot locations. Locating device slots Preparing the Device Before installing a storage device in the system, follow any preinstallation instructions that come with the device. For example, check the following: Diskette drive remove any termination on the optional diskette drive.

  • Page 136: Device Cables

    An IDE device, such as an IDE hard disk or IDE CD- ROM reader, must be set correctly as the first (master) or second (slave) device on the IDE channel. The standard IDE hard disk (in hard disk models) is set as the master device on the primary IDE connector.

  • Page 137: Diskette Drive Signal Cable

    System board cable connectors Diskette Drive Signal Cable A three-connector diskette drive signal cable comes attached to the system board and to the standard 1.44-MB diskette drive. The installation of a second diskette drive in your system does not require the replacement of the existing diskette drive signal cable.

  • Page 138: Ide Signal Cable

    Attaches to 1.44-MB Diskette Drive Attaches to 1.2 MB Diskette Drive Attaches to System Board Optional diskette drive signal cable IDE Signal Cables Hard disk systems come with a three-connector IDE interface cable attached to the primary IDE connector. Multimedia systems come with a second IDE cable connected to the CD-ROM reader and to the secondary IDE connector.

  • Page 139: Scsi Cable

    Connects to System Board IDE Port Connects to IDE Devices Optional IDE cable connectors SCSI Cable SCSI configuration systems come with a three-connector SCSI cable attached to an installed SCSI host adapter. The following figure shows a typical three-connector SCSI wide cable.

  • Page 140: System Power Cables

    Connects to SCSI Host Adapter Connects to SCSI Devices Optional SCSI connectors System Power Cables Power cables come from the power supply and are attached to the standard storage devices. System power cables vary in length and provide connector sizes to accommodate a variety of supported storage configurations.

  • Page 141: Cabling Storage Devices

    Small Power Cable Connector Large Power Cable Connector Power cable connectors Cabling Storage Devices All storage devices require a power and signal cable connection. Devices shipped with the system are already connected. Procedures are provided on the following devices: SCSI IDE device SCSI or IDE hard disk drive or CD- ROM reader diskette drive 1.2-MB drive.

  • Page 142: Cabling An Ide Or Scsi Device

    Cabling an IDE or SCSI Device The following procedure explains IDE or SCSI device cabling. Connect the signal cable connector to the connector on the device. Take care to prevent bending drive connector pins. Align the cable connector as shown in the following figure. Locate an available power connector coming from the power supply.

  • Page 143: Cabling A Diskette Drive

    Cabling a Diskette Drive Connect the diskette drive signal cable connector to the signal connector on the diskette drive as shown in the following figure. Locate an available power connector. Connect the power cable to the power connector on the device.

  • Page 144: Installing Storage Devices

    Installing Storage Devices The following subsections describe how to install 3 1/2-inch and 5 1/4-inch drives. The installation procedures include: installing a 3 1/2-inch drive removing the side and front panels installing a 5 1/4-inch device replacing the front panel and side panel 3 1/2-Inch Drive Installation Use the following procedure to install a hard disk drive.
  • Page 145 Remove the power supply as follows. Locate the power supply as shown. Locating power supply Disconnect the power supply cables from the system board. Installing Options 5-35...
  • Page 146 Remove the screws attaching the power supply from the rear of the system. Removing power supply screws Remove the power supply from the system. Align the holes in the hard disk drive with the holes at the bottom of the system. 5-36 Installing Options...

  • Page 147: Removing The Side Panel

    Secure the device to the bottom of the system. Securing a 3 1/2-inch drive Connect the drive cables. Replace the power supply and reattach the power supply cables to the system board. Replace the four screws. Removing the Side Panel Remove the side panel only if you are installing a 5 1/4-inch device.

  • Page 148: Removing The Front Panel

    If you are installing a 3 1/2-inch hard disk drive (see “Installing the 3 1/2-Inch Drive”). Remove the system unit cover as previously described. Remove the side panel by removing the two screws from the top of the panel. Removing side panel screws Removing the Front Panel Remove the front panel only if you are installing a 5 1/4- inch device.
  • Page 149 Remove the front panel by releasing the six tabs from the back of the front panel. Removing the front panel Identify the slot for the device being installed. Remove the blank panel from the selected slot by pressing the panel tabs from inside the front panel and pushing the blank panel out.

  • Page 150: Installing The 5 1/4-Inch Device

    Remove the perforated metal plate from the selected slot on the chassis. Removing slot cover Install the device (see the following section “Installing the 5 1/4-Inch Device”). Installing the 5 1/4-Inch Device Install an accessible device into the device cage as follows. Follow the preinstallation instructions that come with the device, such as setting jumpers and switches.
  • Page 151 Attaching device rails From the front of the system, insert the device, connector end first, into the device slot. NOTE To easily access device connectors for cabling, do not insert a 5 1/4-inch device all the way into the slot. Connect the device cables.

  • Page 152: Replacing The Front And Side Panels

    Secure the device to the system with the four screws, two to a side, that come with the device. Securing the device Replacing the Front and Side Panels To replace the front and side panels, follow this procedure. Align the four front panel tabs with the holes in the front of the system unit.
  • Page 153 Aligning the front panel Replace the side panel, and reinsert the screws to hold the panel in place. Replace the cover. See “Replacing the System Unit Cover.” Run the Setup program to set the new configuration. Installing Options 5-43...

  • Page 154: Adding External Options

    ADDING EXTERNAL OPTIONS This subsection includes installation procedures for the following external options: parallel printer serial devices SCSI devices. Connecting a Parallel Printer NOTE Before connecting a printer to the system, be sure the printer is set up correctly. Follow the setup instructions that come with the printer.

  • Page 155: Connecting An Rs-232C Device

    Connecting a printer cable Connecting an RS-232C Device NOTE Before connecting a serial device to the system, be sure the serial device is set up correctly. Follow the setup instructions that come with the option. Turn off power to the system and to the serial device. Connect one end of the serial cable to one of the two serial ports on the rear of the computer.

  • Page 156: Connecting A Scsi Device

    Connecting an RS-232C cable Connecting a SCSI Device NOTE Before connecting a SCSI device to the system, be sure the SCSI device is set up correctly, including the SCSI ID. Follow the setup instructions that come with the option. Connect an external SCSI device to the back of the system unit as follows.
  • Page 157 After powering on the system and the SCSI device, access the SCSISelect utility to set the SCSI ID and remove the termination on the SCSI adapter board. See Chapter 4, NEC Drivers and Utilities, for information on accessing SCSISelect. Connecting a SCSI device...

  • Page 158: Setting System Board Jumpers

    Setting System Board Jumpers This chapter provides jumper setting information for configuring your system for a particular system requirement. Situations that require changing the jumper settings include the following: You are upgrading your processor BIOS recovery You are clearing the system board CMOS You want to deny access to CMOS Setup You are resetting your password.

  • Page 159: Changing Processor Jumper Settings

    CHANGING PROCESSOR JUMPER SETTINGS The following procedure explains how to locate and change the jumper setting when you upgrade your processor. WARNING: The system power must be off before changing a jumper setting. Power off and unplug the system and any peripherals. Remove the system unit cover (see “Removing the System Unit Cover”...
  • Page 160 Set the Processor/Bus Speed jumpers for your processor. Change the jumper setting by lifting the plastic block and placing it on the appropriate pins as shown in the following figure. NEC recommends using needle-nose pliers to move a jumper. Setting System Board Jumpers 6-3...
  • Page 161 Processor/Bus Speed Jumpers 200-MHz Processor/ 9-11 66-MHz Bus Speed 12-14 (Default) 19-21 180-MHz Processor/ 9-11 60-MHz Bus Speed 12-14 17-19 166-MHz Processor/ 10-12 66-MHz Bus Speed 11-13 19-21 150-MHz Processor/ 10-12 60-MHz Bus Speed 11-13 17-19 Processor Settings Reinstall any removed expansion boards (see “Removing Expansion Boards”...

  • Page 162: Bios Recovery

    BIOS RECOVERY If an interruption occurs during the BIOS upgrade that prevents continuation of the process, it is possible that the BIOS may be left in an unstable state. Use the following procedure to recover your BIOS. Power off the system and unplug any peripherals. WARNING The system power must be off before removing the cover and changing a jumper setting.

  • Page 163: Clearing Cmos

    Replace the system unit cover. Reconnect the system power cables and peripheral devices. Power on the system. Run Setup (see Chapter 4, NEC Drivers and Utilities). CLEARING CMOS If you want to return your system to the factory default settings, use the following procedure to clear CMOS to the default factory settings.
  • Page 164 CAUTION: Clearing CMOS changes your setup configuration including hard disk settings. Power off the system and unplug any peripherals. WARNING The system power must be off before removing the cover and changing a jumper setting. Remove the system unit cover (see “Removing the System Unit Cover in Chapter 5).
  • Page 165 If you removed any expansion boards, replace them (see “Replacing Expansion Boards” in Chapter 5). Replace the system unit cover. Reconnect the system power cables and peripheral devices. Power on the system. Run Setup (see Chapter 4, NEC Drivers and Utilities). 6-8 Setting System Board Jumpers...

  • Page 166: Denying Access To Cmos Setup

    DENYING ACCESS TO CMOS SETUP In special cases, you may want to deny the user access to CMOS setup. In this case you must change the jumper from its default position. Use the following procedure to change the jumper setting... Power off the system and unplug any peripherals.
  • Page 167 If you removed any expansion boards, replace them (see “Replacing Expansion Boards” in Chapter 5). Replace the system unit cover. Reconnect the system power cables and peripheral devices. Power on the system. Run Setup (see Chapter 4, NEC Drivers and Utilities). 6-10 Setting System Board Jumpers...

  • Page 168: Clearing Your Password

    CLEARING YOUR PASSWORD If you forgot your password, use the following procedure to clear your current password and to set a new one... Power off and unplug the system and any peripherals. WARNING The system power must be off before removing the cover and changing a jumper setting.
  • Page 169 If you removed any expansion boards, replace them (see “Replacing Expansion Boards” in Chapter 5). Replace the system unit cover. Power on the system. Run Setup to set a new password (see Chapter 4, NEC Drivers and Utilities). 6-12 Setting System Board Jumpers...

  • Page 170: 24-Hour Information Services

    24-Hour Information Services NEC has made it easy for you to get information and help when you need it. We offer 24-hour information services via: ™ NEC’s FastFacts Service NEC’s Bulletin Board Service ® America Online Service ® CompuServe Online Service AT &...

  • Page 171: Nec's Fastfacts Service

    NEC’S FASTFACTS SERVICE NEC’s FastFacts service is a self-help, automated electronic information service for obtaining up-to-date product application notes, installation procedures, troubleshooting tips, data sheets, technical information bulletins, illustrated parts lists, part numbers, and other information about your system. Using a fax machine, you can obtain information from FastFacts 24 hours a day, 7 days a week.
  • Page 172 Order information from FastFacts as follows. If you would like instructions for using FastFacts, request document number 63233469 when prompted. Be sure that your fax machine or fax/modem is on. Have the document number ready for the document you want. At your touch-tone telephone, enter 800-366-0476 (U.S.

  • Page 173: Nec Bulletin Board Service

    NEC BULLETIN BOARD SERVICE If you have access to a modem, the NEC Bulletin Board Service (BBS) can be used to provide you with the latest information on hardware and software. The BBS allows you to download files (video drivers, printer drivers, BIOS updates, etc.) for system enhancements and upgrades.
  • Page 174 NOTE The first time that you use the BBS, you will be requested to provide information for a new user. Press twice Enter Enter your first name, last name, and password. Press after each. Enter Follow the screen prompts until the NECTECH Main Menu is displayed.

  • Page 175: America Online Service

    AMERICA ONLINE SERVICE If you subscribe to America Online, you can use the service to obtain information about NEC and its products. You can use America Online to E-mail technical questions to NEC’s Technical Support staff, post technical questions and messages on the Bulletin Board, and access the NEC Software Library to download files.

  • Page 176: Compuserve Online Service

    Use the following steps to access CompuServe and NEC’s online information services. Log onto CompuServe. At the opening screen, click on Service, type in NEC TECH at the prompt, and click OK. At the NEC menu, double-click on one of the following...

  • Page 177: At & T Interchange

    AT & T INTERCHANGE If you subscribe to the AT&T Interchange online service, you can use the service to obtain information about NEC and its products. You can use the AT&T Interchange to obtain NEC corporate and product information, and participate in online discussions pertaining to NEC products.

  • Page 178: E-Mail/Fax Technical Support Service

    E-mail over the Internet network if you have a modem. The Internet address is: tech-support@nectech.com You can also fax technical questions to the NEC Technical Support Center if you have access to a fax machine or fax/modem. The fax number is:...

  • Page 179: Internet

    INTERNET If you have a modem, you can access NEC’s Home Page on the Internet World Wide Web. You can do this through a commercial online service or through your Internet account. NEC’s Home Page contains general information about NEC products.

  • Page 180: Nec Technical Support Services

    NEC also offers direct technical support through its Technical Support Center. Direct assistance is available 24 hours a day, seven days a week. Call the NEC Technical Support Center, toll free, at 1-800-632-4565. Free technical support for hardware is limited to the length of the standard warranty.

  • Page 181: If You Have A Problem

    If You Have a Problem Your system has a built-in checking program that automatically tests its components when you turn the system unit power on. If there is a problem, the system displays an error message. If this happens, follow any instructions on the screen.

  • Page 182: Problem Checklist

    PROBLEM CHECKLIST If you have a problem, go through the following checklist for possible solutions. Is the power switch on for the computer and any connected peripherals (monitor, printer)? Check that all power switches are on. Is the computer and its peripherals connected to a working AC power outlet or surge protector? Check the outlet or surge protector by plugging a lamp into the outlet or surge protector.

  • Page 183: Solutions To Common Problems

    System sounds continuous beeps Turn the system off, wait at least five seconds, and turn the system on. If the beeps continue, call your NEC dealer or the NEC Technical Support Center. System does not maintain date, time, system...
  • Page 184 Run the Setup Utility and check the Boot parameter settings to verify that the initial boot parameter is set for hard drive C and not for a diskette drive. System performance appears sluggish Check that your system is set for optimal operation. See your operating system documentation.

  • Page 185: Diskette Drive Problems

    Diskette Drive Problems Check the following problems to see the possible cause and solution. Diskette won't load Check that the diskette is being loaded correctly. Check that the system and monitor power lamps are on and the power-on screen appears. Check that the diskette is formatted.

  • Page 186: Monitor Problems

    Monitor Problems Check the following problems to see the possible cause and solution. Monitor screen is dark Check that the monitor power cable is connected to the monitor and a power outlet, the monitor signal cable is connected to the system, and the brightness and contrast controls are adjusted.

  • Page 187: Keyboard/Mouse Problems

    Keyboard/Mouse Problems Check the following problem to see the possible cause and solution. Image appears on screen but nothing happens when you use the mouse or keyboard Tighten the keyboard or mouse cable connection. If this does not help, turn off the system, wait five or more seconds, and turn on the system.

  • Page 188: Speaker Problems

    Speaker Problems Check the following problems to see the possible cause and solution. No sound from the speakers Check that the speaker power is on. Speaker volume is too low Adjust the volume control on the speaker. If the volume is still too low, adjust the volume by clicking on the Sound Mixer in Windows.

  • Page 189: Getting Help

    Getting Help From Your NEC Dealer The NEC dealer from whom you purchased your system is a good source of help and should be contacted. The dealer is backed by complete support resources and programs within NEC.

  • Page 190: Getting Help From Nec's Technical Support Center

    NEC Technical Support Center. If your system requires repair service from NEC, call the...
  • Page 191 If You Have a Problem 8-11...

  • Page 192: Setting Up A Healthy Work Environment

    Setting Up a Healthy Work Environment WARNING Prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in this appendix. Contact a doctor if you experience pain, tenderness, swelling, burning, cramping, stiffness, throbbing, weak- ness, soreness, tingling and/or numbness in the hands,...
  • Page 193 Although some studies have shown an association between increasing hours of keyboard use and the development of some musculoskeletal disorders, it is still unclear whether working at a computer causes such disorders. Some doctors believe that using the keyboard and mouse may aggravate existing musculoskeletal disorders.

  • Page 194: Arrange Your Equipment

    ARRANGE YOUR EQUIPMENT Arrange your equipment so that you can work in a natural and relaxed position. Place items that you use frequently within easy reach. Adjust your workstation setup to the proper height (as described in this appendix) by lowering the table or stand that holds your computer equipment or raising the seat height of your chair.

  • Page 195: Adjust Your Chair

    ADJUST YOUR CHAIR Your chair should be adjustable and stable. Vary your posture throughout the day. Check the following: Keep your body in a relaxed yet upright position. The backrest of your chair should support the inward curve of your back. Use the entire seat and backrest to support your body.
  • Page 196 Your seat depth should allow your lower back to com- fortably contact the backrest. Make sure that the backs of your lower legs do not press against the front of the chair. Extend your lower legs slightly so that the angle between your thighs and lower legs is 90°...

  • Page 197: Adjust Your Input Devices

    ADJUST YOUR INPUT DEVICES Follow these points in positioning your keyboard and mouse. Position your keyboard directly in front of you. Avoid reaching when using your keyboard or mouse. If you use a mouse, position it at the same height as the keyboard and next to the keyboard.
  • Page 198 Type with your hands and wrists floating above the key- board. Use a wrist pad only to rest your wrists between typing. Avoid resting your wrists on sharp edges. Type with your wrists straight. Instead of twisting your wrists sideways to press hard-to-reach keys, move your whole arm.

  • Page 199: Adjust Your Monitor

    ADJUST YOUR MONITOR Correct placement and adjustment of the monitor can reduce eye, shoulder, and neck fatigue. Check the following when you position the monitor. Adjust the monitor height so that the top of the screen is at or slightly below eye level. Your eyes should look slightly downward when viewing the middle of the screen.
  • Page 200 Rest your eyes periodically by focusing on an object at least 20 feet away. Blink often. Position the monitor at a 90° angle to windows and other light sources to minimize glare and reflections. Adjust the monitor tilt so that ceiling lights do not reflect on your screen.

  • Page 201: Vary Your Workday

    VARY YOUR WORKDAY If you use your computer for prolonged periods, follow these instructions. Vary your tasks throughout the day. Take frequent short breaks that involve walking, stand- ing, and stretching. During these breaks, stretch muscles and joints that were in one position for an extended period of time.

  • Page 202: Pre-Existing Conditions And Psychosocial Factors

    Use a timer or reminder software to remind you to take breaks. To enhance blood circulation, alter your sitting posture periodically and keep your hands and wrists warm. NOTE For more information on workstation setup, see the American National Standard for Human Factors Engineering of Visual Display Terminal Workstations.

  • Page 203: Checking Your Comfort: How Do You Measure Up

    CHECKING YOUR COMFORT: HOW DO YOU MEASURE UP? Use this checklist to see if you are setting up your work environment to fit your physical needs. Checking Your Chair Do you sit in an upright position with the backrest sup- porting your lower back? When sitting, are your feet flat on the floor? Do you periodically adjust your chair and your posture?

  • Page 204: Checking You

    Checking You Is your work area set up to promote a natural and relax- ing working position with frequently used work items within close reach? Do you take frequent short breaks? Do you stretch and walk during your breaks? Do you vary your tasks during the day? Do you have regular eye checkups? Do you contact your doctor if you feel any sustained discomfort?
  • Page 205 Index Checking hard disk drive parameters, 4-7 24-hour information services, 7-1 Cleaning your system, 2-18 Clearing password jumper, 6-11 CMOS Advanced menu, 4-14 battery replacement, 2-22 America Online, 7-6 CMOS jumper, 6-6 AT&T Interchange, 7-8 CompuServe, 7-7 Audio connectors, 1-10 Configuration Audio functions, using, 2-10 jumpers, 6-2...
  • Page 206 From NEC's Technical Support Expansion slots, 3-2 Center, 8-10 External options, 5-44 From your company, 8-9 parallel printer, 5-44 From your NEC dealer, 8-9 serial devices, 5-45 repair service, 8-10 FastFacts service, 7-2 IDE translation mode Fax support, 7-9 other operating systems, 4-9...
  • Page 207 E-mail support, 7-9 fax support, 7-9 Main menu options, 4-5 Internet, 7-10 Matrox video board, 1-12 NEC bulletin board service, 7-4 Memory, 3-4 NEC technical support, 7-11 Menus NEC's FastFacts, 7-2 Advanced, 4-14 NEC's ftp site, 7-10 Main, 4-5 NEC's World Wide Web home...
  • Page 208 SIMM memory, 5-13 Speakers, 8-8 storage devices, 5-23 System, 8-3 video upgrade, 5-19 What to do, 8-2 Processor installation, 5-22 Processor removal, 5-21 Parallel port, 1-10 Processor upgrade, 5-21 Password Processor, Pentium Pro, 3-3 changing entries, 4-28 setting, 2-11, 4-27 use of, 2-12 Removing CDs, 2-10 PCI local bus, 3-6...
  • Page 209 Starting Setup utility, 4-3 Common problems, 8-3 Starting the system, 2-1 If you have a problem, 8-1 Storage device installation, 5-23, Minor problems, 8-2 5-24 NEC Technical support center, cabling, 5-31 8-10 device cables, 5-26 Replacing the CMOS battery, device preparation, 5-25 2-22...
  • Page 210 Index-6...
  • Page 211 (For United States Use Only) FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

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