When you have cleared the paper jam, use the following procedure to return the
face-up tray to its original position.
Press in the stoppers on each side of the tray q and close it to its original position using
both hands w.
To clear the PAPER JAM messege, open the top cover for a moment and then close it.
Clearing Paper Jams
The fixing assembly (shaded) becomes extremely hot when the printer
is in use. Be careful not to touch it as it may cause injury.
• If the jammed paper cannot be easily removed, do not force it. This can
happen when the trailing edge of the paper is still within the paper feed
area. The pressure from the transfer roller must be released before
removing the paper. To do this, open the top cover and follow the
instructions (see page 137) to hold the green mark and flip the transfer
guide up. Then, try to remove the jammed paper from this area. After
removing the paper, gently set the transfer guide back to its original
• Be careful when removing the jammed paper, as toner on the paper may get
onto your hands and clothing. If this happens, wash it off immediately with
Please do not close the top cover by slamming it.