• When removing the jammed paper, be careful not to touch the transfer
charging roller. If the roller becomes dirty, the print quality will
• The transfer guide opens to an angle of about 90 . Do not try to force
it any further open as this could deform the guide and result in a
deterioration in print quality or a printer malfunction.
If you cannot clear the paper jam using the above procedure (Only the frontmost
part of the paper has been fed)
Pull the paper out by scraping the front out with your fingers, as shown in the diagram.
Then, remove the jammed paper.
Then gently set the transfer guide back to its original position e.
• If you install the toner cartridge without closing the transfer guide, the
printer and the tonner cartridge will be damaged.
• Be sure not to lift the cassette when sliding it in, as this may cause damage
to the tracks.
paper feed unit)
Clearing Paper Jams